I bought a set of wheels for my Giant Trance late last year from Chainreaction, and I’m having a bit of an issue with them, before I do a warranty claim I thought I’d just check I’m not being a bit of an eejit.
Nukeproof Neutron wheels, non-boost, 27.5.
So I’m riding about about happily for a little while, couple of months, then shifting is all over the place, takes me a little while before I realise that the cassette is actually moving..
Taking the wheel out and the hub almost falls apart, the end caps are very loose.
So I tighten them up, and now the hub won’t run free, nor will the free hub, if I back off the end caps the cassette is lose, sealed bearings don’t normally need to be carefully loaded like cup and cone.
It feels like there must be something missing, I mailed Nukeproof and didn’t get much help, they couldn’t even send me an exploded diagram.
Everything inside looks ok, bearnings are all really clean and smooth, hardly any wear.
So, warranty job? or has anyone any ideas?
