**i do not want to name and shame as there is a slight chance the company boss is on here.**
long story, but essentially i had some work done on our van back in summer. there were some issues, mostly cosmetic, and one biggie… we had been fobbed off with a sub-standard part and only found out after i asked why something had been patched up.
we are now over in the UK to get the cosmetic aspects put right, but after having visited the parent company it now transpires that a main element of the structural work was not carried out as expected. corners were cut. we were lied to.
at the time we knew no better, but now we do.
we will visit the workshop next week. i want to know what my rights are with regard to what we expect should be done and what needs putting right. on top of that, due to me being here i’m not working and have incured fuel and hotel costs of several hundred pounds and have put an extra 2000 “unnecessary” miles on the van. is there any thing i can do about being reimbursed?
sorry it’s somewhat vague, but as said, i’d rather not go into too much detail here.
(email in profile, if need be….)
thank yous in advance….