My E2 has been crashed – I wasn't wearing it at the time and from what I can tell it had a good few knocks – visor has been lost and the rider's face is a rather nice shade of blue/red/purple and yellow with a few grazes as well!

Anyway, I've no idea what the crash replacement policy on Giro is – does anyone know or point me in the right direction please? No chance will I still have the receipt as it was bought about 4 years ago…so just wondering what my options are?

Thanks.

http://www.google.co.uk/search?q=giro+crash+replacement

http://www.madison.co.uk/giro/

Oh yeah, Google…a novel approach, thanks. Luckily the first response back in Google is to Mister P's link…thanks both for the answer.

ditto, i sent in my old helemt, probably cost £35-£40 new, got a new XEN for £40, crashed that, got the same again.

Seems that unless you have proof of purchase you cant claim anyway, add to that the fact it only applies to helmets up to 3 years old so you are pretty much screwed.

Yup, gave them a phone and I'm not going to get anywhere so I'll turn it into something 'creative' for my daughter to play with – might even attempt a hanging basket with it!