They’re utter chancers, the lot of them.
Mine was renewed last month. Renewal price was up from £720 to £840, despite gaining another year’s no claims bonus and not having any claims/points. Phoned them to see if they’d do it any cheaper and got told, “Sorry mate. Premiums have all gone up this year. That’s just the way it is.”
So I replied, “Is that the way it is, buddy? Well why is your own company’s online quote machine giving me a fully comprehensive quote of £425, with a lower excess?”
“Ahhh. Ermmm. I’ll put you down for that one then, shall I?”
“Yes. Despite you trying to scam me out of over £400, you’re still the cheapest. Unfortunately.”
Shysters, every single one of them.