Mate complained and po said nothing wrong with line and would cost 130 quid for engineer to call.
That’s normal. This is what I found out when I had problems:
1) There may be a wiring problem somewhere between you and the exchange. Calling someone out is a bit of a gamble, because if they find the fault is in your house you’ll get charged. If it’s with their line, they’ll pay.
2) You can eliminate most of the wiring in your house by plugging into the test socket (google this)
3) Different providers share the same kit. There are different types of ADSL though – ADSL+, ADSL Max, ADSL 2 and ADSL 2+ and probably some more. They handle poor lines differently. You need to find out which companies have which kit at your exchange. Some companies host their own kit there which may be better than BT wholesale, these companies are called LLU providers. However MOST companies simply re-sell BT wholesale, so if you switch from one to another you’ll be using the exact same kit and have the exact same speeds.
4) Your provider may cap your speed according to your plan, but most providers put you on at least 8Mbps.
5) If you switched from one provider to another and got better speeds, then you went to better equippment ie ADSL2+ or something.
6) If your neighbours get worse speed than you, it could be their house wiring is not as good, it’s not necessarily the provider.
7) BT infinity is completely different and runs a fibre optic cable to your house, so you’ll definitely get huge speeds. Likewise Virgin.
So in summary, it’s highly unlikely to be the post office’s fault, and simply switching is unlikely to improve things, unless you go to infinity or some other fibre broadband.
Fixing the fault can be extremely difficult, because different bits of it are owned by different pepole so all they have to do is blame someone else and you’ll never get it fixed. ISN’T PRIVATISATION **** MARVELLOUS 👿
The truly infantile belief that privatisation gives better services only ever ends up **** things up for us. In our great modern world we now have dozens of companies all selling us the same stuff and now we have to try and figure out who to use and how the bloody hell to get it fixed if it goes wrong. It’s a total nightmare, it’s NOT progress.