Last June I purchased some tickets for a gig that is happening this Friday night through seetickets.
So far so good - confirmation email etc.. not a problem. In the confirmation email a slightly annoying thing I have to download the O2 Academy app to access my tickets. Ok that's a bit annoying, would be easier to have them on the email so I can just put them into my Google Wallet but there you go.
So I have now downloaded the O2 Academy app & for some unknown reason to access my tickets I have to sign into Ticketmaster. That's really annoying - I try not to use them but OK.
Try signing into ticketmaster through the app - passworkd not recognised. That's frustrating - let's sign in via the website. Same thing, not a problem I can reset the password. One password reset later & I am happily signed into the website. Cool I'll go back to the app & sign in there as well...
Oh no I wont - 'There has been an issue - please try again later."
All I want is to get the bloody tickets I have paid for.
There's a bigger, more meaninful answer but... STOP MAKING FRIGGIN APPS FOR EVERYTHING AND INSISTING I USE THEM!!
No, I do not need an app for my washing machine, or for every single airline I ever use, every ticket seller, every shop... just design a properly functional website and leave it at that
dot com and dot co dot uk appear to be different things... sometimes. 🤷♂️
I despise Ticketbastard to the core of my being, surpassing even my hatred of mandatory apps which are nothing more than a frame around a website.
A pox on both their houses. I hope their bollocks turn square and fester at the corners.
Ticketmaster and its sister company websites do not work well if you have a VPN installed. Make sure all your phone security is set to basically nothing and give it another go.
I have finally got there - but it took me far too long.
The tickets are now safely nestled in my google wallet - after the weekend both apps will be deleted from ny phone until next time I have to deal with idiots at Ticketmaster.
Even just adding them to the Google Waller via the O2 app didn't work, but adding them via the Ticketmaster app did. So much pain for such little benefit.
That's solid advice.
I assume iDevices are similar, but I have confidence that Google Wallet isn't going to log me out because I haven't been active for twelve minutes, and suddenly require a password which is a paragraph of Klingon swearing whilst I'm stood at the doors to whatever the MEN Arena is called this week. Ticketbastard, not so much.
Hey, who remembers paper? That was fun.
My wife had some issues with tickets for a gig, that meant she needed Ticketmaster app in the end as the third party app sent her there for her tickets. I've already got ticket master, but there was no way I could get the tickets. Way too much faff sometimes.
Hey, who remembers paper? That was fun.
Yeah, I remember setting off from Halifax to go to gig in Hull and as we were passing Castleford ish I remembered I'd left the tickets at home!! That was fun! GF was well happy with me...
Turned round at Ferry bridge got back, grabbed the tickets then borrowed my gf's mums car as it was faster than the piece of shit had at the time. Got there in time for a pint before the gig.
Can anyone think of a single example of anything which is better when you have to do it on an app?
Can anyone think of a single example of anything which is better when you have to do it on an app?
I'd have to think about it.. There might be some but nothings springing to mind.
As cougar said.. Most 'apps' are just shitty versions of the main website anyway.
Make it shitty!
Can anyone think of a single example of anything which is better when you have to do it on an app?
Lots of things - booking train tickets is very straightforward, I've just booked a Premier Inn which took all of a few seconds... Sometimes a stripped back version of a website is all you need.
The problem is when people think that everything needs an app and they start building them into washing machines and car parking and buying a coffee and ordering a takeaway...
A guy in my cycle club had a bicycle pump that came with an app. Connect the pump to the phone and the phone screen would display the tyre pressure (when it worked which was "rarely"). Just...WHY?! Stop overcomplicating everything you absolute ****wits!
Fair enough.. Train line app is genuinely useful.*
Amazon app.. Not so much.
*caviat... Because trying to buy a ticket at the station is really hit and miss if there's no kiosk open or the ticket machine is being a dick.
It's because we must appease the computer ****ers. Bullied at school and now reaping their vengeance on society.
Can anyone think of a single example of anything which is better when you have to do it on an app?
Paying a cheque in. Most banking. Having to go into a branch just to transfer a bit of dough from one account to the other sucked.
I had a similar thing a few months ago: https://singletrackworld.com/forum/off-topic/ticketmaster-02-academy-app/
In the end I logged into Ticketmaster in my browser and showed the QR code from there and had no problem getting in.
Can anyone think of a single example of anything which is better when you have to do it on an app?
Rule 34?
It's because we must appease the computer ****ers. Bullied at school and now reaping their vengeance on society.
I'm in this post and I don't like it.
Actually that's a lie, I kinda do like it. You ****s had it coming.
Paying a cheque in. Most banking. Having to go into a branch just to transfer a bit of dough from one account to the other sucked.
No, that's still cockbaggery. I have a cheque on my desk right now for a not insubstantial amount of money and the bastarding app refuses to scan it due to "incomplete information." What's incomplete? Who the **** knows. Tell me and I'll complete it for you. Why is this ****ing secret knowledge?
This isn't a handwriting-related issue because it's printed, because nothing screams "we're trying to weasel out of refunding a 4-figure sum" quite like sticking it on a bit of paper in an envelope with a stamp when I originally paid on card. Remind me, what year is it? So... 🤷♂️ I'm going to have to drive three towns over to find the one remaining bank branch in a fifty mile radius that's open from 10am till 3pm on alternate Tuesdays, just to have them use the app for me like I'm retarded and then tell me that it can't be done and we don't know why and would you like to ring head head office and **** you in the skull I'm driving to Merry Hill to raise merry hell you set of utter *&^%$£"!s.
Anything to do with gigs at the O2, sometimes you have to access the ticket via TicketBastard, other times it’s AXS, and sometimes it’s actually via the O2 app.
Then there’s the O2 Academy app…
Many small venues have tickets via Seetickets or Gigantic, and they’re really easy to use, you book the ticket, the confirmation email has the ticket actually showing with a QRCode, and that’s it, sorted, but big organisations like TicketBastard have got enshitification down to a fine art. May the fleas of a thousand camels infest their assholes!
Oh..financial stuff... super easy with apps... money transfers, buying and selling stocks..super easy. You can do it in seconds rather than going into a bank or whatever and waiting to speak to some drongo, you can just do it, and it executes in seconds.
@mattyfez maybe not , we Bank with Nationwide, wanted to close a savings account, couldn't do it on the app , didn't have time to go to a branch. Then the fun begins, 10 minutes trying to get a bot to let me talk to someone, finally did , then she told me I could close it by logging in online but not on the app ????
So why oh why do you keep singing the praises of downloading your app if you can't do everything on it ?
then she told me I could close it by logging in online but not on the app ????
Oh when the app is different from the website and with different functionality, that's ridiculous. Yes you have this feature but it's only available on the app, not the website. 🤬
Strava is particularly bad for this - the app and website could almost be two entirely separate entities.
I recently had a letter from The Pru telling me to look at an email.
This is why I will only bank with an organisation that actually has a branch in my town.
The one I really don't get is things like parking and charging EV's. Surely a contactless card and print a ticket is enough? oooh. noooo. download the app, register your car, register you, register bank details, may we send you marketing? I. JUST. WANT. TO. PARK.
I do think this is driven by capturing Data, as that seems as valuable as money these days, and also by some doofus in an organisation who thinks they are being clever in putting forward an app. A bit like every company charging towards AI as some miracle answer to everything at present.
Can anyone think of a single example of anything which is better when you have to do it on an app?
Rule 34?
It's because we must appease the computer ****ers. Bullied at school and now reaping their vengeance on society.
I'm in this post and I don't like it.
Actually that's a lie, I kinda do like it. You ****s had it coming.
Paying a cheque in. Most banking. Having to go into a branch just to transfer a bit of dough from one account to the other sucked.
No, that's still cockbaggery. I have a cheque on my desk right now for a not insubstantial amount of money and the bastarding app refuses to scan it due to "incomplete information." What's incomplete? Who the **** knows. Tell me and I'll complete it for you. Why is this ****ing secret knowledge?
This isn't a handwriting-related issue because it's printed, because nothing screams "we're trying to weasel out of refunding a 4-figure sum" quite like sticking it on a bit of paper in an envelope with a stamp when I originally paid on card. Remind me, what year is it? So... 🤷♂️ I'm going to have to drive three towns over to find the one remaining bank branch in a fifty mile radius that's open from 10am till 3pm on alternate Tuesdays, just to have them use the app for me like I'm retarded and then tell me that it can't be done and we don't know why and would you like to ring head head office and **** you in the skull I'm driving to Merry Hill to raise merry hell you set of utter *&^%$£"!s.
Could be worse you could have to go 4 towns over to get an open post office to cash it in to your bank.
This is why I will only bank with an organisation that actually has a branch in my town.
When I moved to my current house, there were 3 banks in town. There are now none.
There is a post office which I can use to pay in money and also get Euros and one free ATM (plus a couple of paid ones in corner shops, they can FRO).
The local Sainsbury's does cashback too. That's it for banking though.
It's because we must appease the computer ****ers. Bullied at school and now reaping their vengeance on society.
It’s the computer whatevers that are the first to suffer when all these enshitification and apps for everything people get to make their decisions… making services they want to be proud of dumb and frustrating at the request of people who need help finding their own car in the staff car park. You may lose hours performing what could/should be a 5 min job… but the computer bods are working day in day out on this soul destroying stuff that they know could/should be so much better.
This is why I will only bank with an organisation that actually has a branch in my town.
🤣
When I moved to my current house, there were 3 banks in town. There are now none.
Indeed, been there before.
Thankfully Stirling has a Nationwide and a Santander that are open Saturday mornings as well, unlike the other banks who have a branch in name but do zero to actually make it attractive.
Example of modern life and banks: our kids had accounts with RBS for years in the highland village, moved to Stirling area and were old enough for paper rounds. We dropped into the newly renovated RBS branch to pay in their month of cash - and the new branch did not have a counter service(!) nor were they happy that children were paying in cash from a paper round. We were told they should have pay slips, digital payments etc. We were told they could not pay into the branch that day, and could we make an appointment (mid week, when they were at school, natch) to be able to pay in their money. I kicked off somewhat and asked to close the accounts - which trigged an admission that they could pay in cash and could I come back in an hour to do so with the branch deputy manager.
We wandered around the corner to Nationwide - who opened three accounts and paid in their cash instantly.
Went back to RBS in an hour and closed the kids accounts.
Within a year one of them was student, within the last 5 years since then all of them have had student accounts, one a loan, one looking at a mortgage this year, etc etc. They all still bank with Nationwide.
RBS lost out big style because someone decided cash is not needed anymore as a bank...
Related to the above: my gardener, plumber, and local bike mechanic all prefer to be paid by cash - no idea why. Luckily my cleaner accepts cards.
They'll be earning over £12 a year though, paper round kids won't be.
just had exactly the same as the OP for a less than jake gig tomorrow. absolute pain in the bum
I will only bank with an organisation that actually has a branch in my town.
Wowzers! You have actual branches of banks where you live?! Do you realise how lucky you are??
I have a cheque on my desk right now for a not insubstantial amount of money and the bastarding app refuses to scan it due to "incomplete information." What's incomplete? Who the * knows. Tell me and I'll complete it for you. Why is this *ing secret knowledge?
Is the back of the cheque blank? I've had one in the past that needed a photo of front and back, but the back was blank and it didn't like that. I just got a pen and wrote something like "sample text to get the app to accept it" and it worked first time!
EDIT: no idea why part of that quote is red. Another magical mystery feature of the forum I guess.
just had exactly the same as the OP for a less than jake gig tomorrow. absolute pain in the bum
I had the same for Clutch in Birmingham at the end of last year. Got it to work and got the tickets into my Apple Wallet.
There were massive issues with the NFL OneApp at the first Tottenham Game last year. According to some it got VERY heated.
The App glitched and people couldn't retrieve their tickets, which caused delays even for those who had them in Apple/Google wallets due to the mass of humanity in front of them.
People were still taking their seats midway through the 1st half.
Thankfully they abandoned the App and sent out tickets via email for the game I attended the next week.
my gardener, plumber, and local bike mechanic all prefer to be paid by cash - no idea why.
I expect most readers here know exactly why.
Is the back of the cheque blank? I've had one in the past that needed a photo of front and back, but the back was blank and it didn't like that. I just got a pen and wrote something like "sample text to get the app to accept it" and it worked first time!
EDIT: no idea why part of that quote is red. Another magical mystery feature of the forum I guess.
It's got a number on it and little else. That's an interesting idea, ta.
Three asterisks bracketing text makes it bold red.
I will only bank with an organisation that actually has a branch in my town.
Wowzers! You have actual branches of banks where you live?! Do you realise how lucky you are??
Home address is Canary Wharf maybe?
Can anyone think of a single example of anything which is better when you have to do it on an app?
Gig tickets, funnily enough... When they are on the DICE app, everything, from buying on a crucial deadline (instant), to checking when gigs are, showing your ticket at the venue (scanned quick, always), to looking back on history. The DICE app is bloomin excellent.
I've yet to have to log back into it, except when I got a new phone.
(Oh, there was a problem with it the other day - it was an Outstore gig - ie. buy CD/LP + ticket for gig entry. For some reason it had a setting to a minimum of 6 tickets +LPs! Worked out quite expensive that. I went on the Dice website and that worked ok and the right number of tickets are showing in my app)
Is the back of the cheque blank? I've had one in the past that needed a photo of front and back, but the back was blank and it didn't like that. I just got a pen and wrote something like "sample text to get the app to accept it" and it worked first time!
EDIT: no idea why part of that quote is red. Another magical mystery feature of the forum I guess.
It's got a number on it and little else. That's an interesting idea, ta.
Three asterisks bracketing text makes it bold red.
You said it's printed. Is it a tear-off from the bottom of a letter? If so, have you torn it off? The app needs to 'see' all 4 corners of the cheque before it'll accept it.
Haven't seen one in over 20 years.
Various official organisations (notably HMRC!) still use them, I've had tax rebates by cheque.
National Lottery pay certain levels of prize by cheque.
Kind of like fax machines - obsolete in all but a few corners of industry stubbornly clinging on!
Ive just picked up tickets from The Gala theatre in Durham. They handed them over the counter to me. No extra charge for "Souvenir tickets". I just need to make sure i dont lose or damage them and remember to take them with me.
I hope their bollocks turn square and fester at the corners.
I think this absolute gem got lost in the righteous anger of the subsequent posts.
Can anyone think of a single example of anything which is better when you have to do it on an app?
Catching public transport? Live tracking, better info than at stops / stations, season tickets etc If they really, really wanted to be helpful, they'd build delay-repay into them but that'd make it a bit too easy to get your money back for **** service.
But in general, I agree. This app per venue ticket crap is annoying and I don't even go to that many big events. Same with parking apps.
You said it's printed. Is it a tear-off from the bottom of a letter? If so, have you torn it off? The app needs to 'see' all 4 corners of the cheque before it'll accept it.
A nice idea, and thanks, but no. That being the case, it wouldn't capture the image at all. It scans both sides, then pukes out a useless error.
I'm convinced that the only reason cheques still exist is because companies hope that people will never get around to cashing them.
As for apps,
Sodding parking. Another city, another different app, another walking around waving my phone about for 15 minutes trying to get a data connection because these ****ing things are somehow always in radio blackspots. Oh, now you've logged me out because I haven't opened the app in the last picosecond, thanks.
I don't carry cash and I don't miss it, but this is an application where just having a couple of quid in shrapnel rattling about in a door pocket was a perfectly workable system. They could even just have a contactless reader but no, like cheques this is another customer-hostile embuggerance designed to stop you passing on your ticket to someone else if you leave early. Which if you think about it can get to **** all on its own anyway because I've paid for a parking space for a length of time, now it's being charged for twice over. Bastards will be second against the wall after Ticketmaster when I'm charge.
I had a bit of a panic the other evening when on my way to a gig my phone decided now was the time to do an update. Luckily it was completed by the time I needed to retrieve my tickets. The whole downloading business can be a mess though. I usually end up with a ticket in my wallet, in Files and in an email just to be sure.
Re. banking apps, my Lloyds app works seamlessly. Ms Slow's Natwest app is, on the other hand, utter shite. As is their website.
We had an RBS, it shut. They now have a mobile branch come round. I can watch it park from my classroom. Then watch it drive away 10 minutes before break. So I have to drive 20 miles each way to put cash in to my account.
I no longer bank with RBS.
I may be of a minority here, but I find the RingGo parking app quite simple and effective (assuming that where I want to park uses RingGo).
What I do object to is being forced to use the app because there is no other way of paying, then being charged extra for the privilege of using it! Why do they always charge more than the advertised price? Surely any usage fees should be included into the cost of the ticket, not added as extra.
(assuming that where I want to park uses RingGo).
This being the crux of the issue.
Can I add in shops that are different entities online vs bricks and mortar. If you have the same branding, then behave like you are one and the same organisation people.
The cheque thing does has it's advantages though......
We were recommended a structural engineer through the architect we used for an extension.
His work was fine, but he was a prick and once he sent the calcs through, he got shirty because we hadn't paid him by the end of that same day.
I hadn't even seen the e-mail & I had a shitty follow-up email telling me to read the terms on the invoice as payment must be received on the same day as the invoice is sent out. I was not aware of this as the only place this was stated was on the invoice that I hadn't read yet.
If he had communicated that to me in advance it would have been no problem. If he'd have contacted me to tell me he had sent the calcs through, I would have had no problem with payment. If he had asked for 50% payment in advance & the rest on completion I would have had no problem. But he did none of this. Just got shirty because I hadn't got round to checking my e-mails on that day.
His invoice said I could pay by a variety of methods, including cheque. So I dug out my old cheque book & posted him a cheque.
He did cash it though, which was annoying.
Why do they always charge more than the advertised price?
Because they can, because what are you going to do about it?
His invoice said I could pay by a variety of methods, including cheque. So I dug out my old cheque book & posted him a cheque.
Magnanimous of you, I think I'd have paid him in £1 coins.
What I do object to is being forced to use the app because there is no other way of paying, then being charged extra for the privilege of using it! Why do they always charge more than the advertised price? Surely any usage fees should be included into the cost of the ticket, not added as extra
Ah yes, the "convenience fee". Nope, it's actually more convenient for me to put £1 coins in the machine thanks very much.
Ive just picked up tickets from The Gala theatre in Durham. They handed them over the counter to me. No extra charge for "Souvenir tickets". I just need to make sure i dont lose or damage them and remember to take them with me.
When I book tickets at the Fire Station in Sunderland (great venue), I specify box office collection and they print a physical ticket on the night. Don't think it costs anything extra. Independent venues not using Ticketmaster FTW!!
Ah yes, the "convenience fee". Nope, it's actually more convenient for me to put £1 coins in the machine thanks very much.
Local train station is like this - owned by Network Rail, £3 to park all day IF the machine is accepting coins (rarely) or accepting cards (usually tbf) or £3.30 on the Ringo app.
Posted by: andrewh
Can anyone think of a single example of anything which is better when you have to do it on an app?
There is a Singletrack app (for iOS at least) - I don't use it much, but it can be handy if I'm going away and want something to read.
I actually find banking apps quite useful and quicker to use than the corresponding website for most things, especially transferring money between accounts or paying friends (for example, if we're splitting costs for a meal).
What I do object to is being forced to use the app because there is no other way of paying, then being charged extra for the privilege of using it! Why do they always charge more than the advertised price? Surely any usage fees should be included into the cost of the ticket, not added as extra
It’s MiPark in Chippenham, and I think possibly all of Wiltshire; unless it’s a gig, anywhere local I want to go to on my own I use the bus, but I’m fairly certain that all of the local parking machines take cash, or at least Contactless. Bristol I think uses the RingGo system, which, IIRC, required actually having to pay by texting some number or other half-assed extra layer of embuggerance, designed to make everybody’s lives even more sodding miserable than they usually are. The MiPark app usually works fine, but every now and then it throws a hissy fit and refuses to co-operate, so I just restart my phone which, while it’s a pain, does work.
One feature, not sure if other parking apps have it, but you can select it to show your elapsed time, which shows on my iPhones little Dynamic Island, and I have the option to extend the parking period if necessary, which has got to be better than having to rush back and shove more coins in the slot!
It's all about 'Rip of Britain'.Or 'Treasure Island'as the Car pushers kindly call us.
When I’ve booked tickets at my local gig venue, I just tell them my name on the door.
I hate parking apps with a passion. But if there was just one you could use everywhere, I’d be fine with it.