I know that the Mail would probably love a story where a 9 year old is sworn at by a shop employee. But I don't want to go that far yet.......

Daily Express?

get a life and get over it and buy the xbox somewhere else would seem an ideal starting point

Back to the shop when it's open, see if they like it

get a life and get over it and buy the xbox somewhere else would seem an ideal starting point

We have. But thats not the point. How would you react if I swore at you or your son in a shop I worked in?

+1 The Hustler.

What did you expect head office to do? In my experience of store managers and area managers, they will be annoyed at the staff attitude (at the end of the day, your lost sale has affected their ability to meet their targets) and I'm sure that the employee will get hauled up for it.

would you like to borrow my lighter?

Local paper. Make sure you & kiddie get a 'shocked' photo infront of the door to go in the local rag together with a daily mailesque headline!

david cameron

or failing that... Mr T

*Puts kettle on*

I'd take my business elsewhere and focus my efforts on something else. It would view it as character building.

I like the idea of Mr T.

Got a Fan Mail address wonder if that would work?

Mr. T
Brady, Brannon & Rich
5670 Wilshire Blvd.
Suite 820
Los Angeles, CA 90036
USA

count yourself lucky i havent reported your post for deliberate swear filter avoidance.

count yourself i havent reported your post for deliberate swear filter avoidance.

Kind of integral to the post though 😉

Surely Mr. T's address is just

[b]Mr. T[/b]

Surely Mr. T's address is just

Mr. T

Lol

Have you not got anything more important to do in your life?

Did you see who swore at you? Go back when there open and identify him to store manager & again report it to the head office to make sure something happens. Unprofessional of them pure and simple.
If they can't do there job without resorting to swearing @ customers, I'm sure theres a couple of the 2.5 million unemployed who might like the chance of a job.
Hey I'm no prude, I have thought of many 'customers' as utter idiots, but you don't say it to their face (and keep your job).

Piss into a bottle and leave it for 2 weeks marinating to increase it's odour power.

Then empty the content of the entire bottle into the shop when they are closed or outside the door.

Sit and watch ... bet it will stink to high heaven.

Oh watch out for surrounding CCTV ...

😆

the hustler - Member
get a life and get over it and buy the xbox somewhere else would seem an ideal starting point

big deal...lol NOT!!!

who cares! why u going out of your way to do this? i would give a shit, i prob would have said **** u and walked out lol

To find it was closed. There was no signs up to say it was closed they all said they were open. I pulled on the door to see if they were open.

just a thought why did you check the door to see if they were open unless you had prior knowledge that they were closed? In which case you probably bought it on yourself

[i] i prob would have said **** u and walked out lol[/i]

Wise words mate

there's a whole website for this sort thing;

Angry people in local newspapers: [url] http://apiln.blogspot.com/ ][/url]

Surely Mr. T's address is just

Mr. T

You will need the full address, as otherwise the postie will assume you made a mistake and it will go automatically to Chuck Norris.

Go back to the shop and go through the motions of buying the xbox and doohickey but end every sentence with the word *. I'd recommend starting with your greeting, something like "hello *" would probably suffice.

Please feel free to substitute any word you like for the asterisks, I had something fairly obvious and sweary in mind but you could be really nice about it and just say "love". I think both options would probably freak out your average sales assistant.

Back to the shop when it's open, see if they like it

+1

But that is my opinion. Others may say leave it, but they probably care less about what others say or do in front of their kids. i would wait till the offender was talking to another customer, then interrupt with a 'very brief question' ..Why did you tell me to etc.

Alternatively, go back in, on your own, ask lots of questions, line up lots of stuff to buy, including all the little bits of fiddly stuff. Then when you get to the till, Oooh! just remembered, bloke in here told me something, which i must make sure i do. He told me to **** off, so, I'll do that. Thanks for the advice.

i prob would have said **** u and walked out lol

With your 9 yr-old child standing next to you? Classy.

I'm not sure my 9 year old would be bothered.

She'd hear worse on any 20 minute car journey with her mother driving.

I once weed through the letterbox of woolworths after some shabby treatment.

Personally, if someon swore at me I'd take it up with them there and then, not run off to the Internet looking for advice.

Just sen chew's post - good idea, but wait till the weather's a bit warmer

or try calling the shop, asking to speak to the manager, tell him/her/it you're from the local press and there have been complaints about "inappropriate touching" of children by staff. A name or two from badges might help. Ask if they'd care to comment.

I'm afraid you've missed your opportunity.

I would have opened the door further and asked the person to repeat what they said.

Just go in on Saturday morning, stand at the counter and ask for an explanation of why you were told to **** off when you tried to shop earlier in the week

Don't move until the manager comes to see you

Erm.....

Bombers?

Can't believe I was the first to suggest that.

If you're feeling civilised you could just talk to the manager with bombers in your hand, to show you're serious like

pedalhead - Member
i prob would have said **** u and walked out lol
With your 9 yr-old child standing next to you? Classy.

even more classy when someone tells your dad to **** off 😉

now u look like a **** infront of your kid and he then thinks its normal to be spoken to like that 😉

classy!

got nothing to do with class. just stand up for your self. pff

I would identify the culprit, find out which school he went to and complain to the head of English about the failure to install the correct standard required to communicate in adult life.
I would then grow a moustache, buy a tweed suit and pretend I used to be a major in the army in order to write a letter to the telegraph complaining that this isn't what I fought for.

I'm afraid you've missed your opportunity.

I would have opened the door further and asked the person to repeat what they said.

i have some sympathy with that idea, but you got young lad with you.

bring them a gift basket full of tasty muffins. apologise for trying to enter the shop whilst they were closed.

we could all do with more friends in this crazy world

even more classy when someone tells your dad to * off

now u look like a * infront of your kid and he then thinks its normal to be spoken to like that

classy!

got nothing to do with class. just stand up for your self. pff

I don't fancy getting into an argument about it, but clearly we have different parenting theories.

The issue is your lad was with you. His Father was sworn at (indirectly or directly) and you turned back.

This is not inflammatory and hindsight is an amazing thing but you should have challenged him/her to come forward and explain/apologise.

Again its all hindsight being wonderful and you was in a difficult position. I don't think you'd achieve anything now apart from denials and a standard placating response from the Manager.

I wouldn't bother with Mr T. He lives in America and all mail to him has to go by boat.

*secretly hopes that you go to the shop demand an apology and the manager says 'I'm really ******* sorry'*

I don't fancy getting into an argument about it, but clearly we have different parenting theori

fair play xx peace xxx

you could always pour nitromors or brake fluid on sweary bloke's car

Does this thread have a 'swear filter avoidance = instant ban' waiver on it?

Does this thread have a 'swear filter avoidance = instant ban' waiver on it?

It only looks like the OP avoided the filter, so only one banning 🙂

Who to complain to...

[url= http://sites.cantos.com/game-group/10/interim-results/public/ ]Ian Shepherd CEO[/url]
GAME Group plc
Unity House
Telford Road
Basingstoke
Hampshire
RG21 6YJ

Usefull information j_me but it was Gamestation not Game. Although I did hear rumours that they were the same company after Game bought out Gamestation.

Piss into a bottle and leave it for 2 weeks marinating to increase it's odour power.

Then empty the content of the entire bottle into the shop when they are closed or outside the door.

Sit and watch ... bet it will stink to high heaven.

Oh watch out for surrounding CCTV ...

Gamestation already smells of wee and/or horrid B-O, so unfortunately that wouldn't have any effect.

The solution is clearly to buy everything from John Lewis in the future.

Might be wrong but......

About us
Playing to win
GAME Group is Europe's leading specialist pc and video games retailer.
We're the only company in our sector to be listed on the London Stock Exchange.
Worldwide we have over 1,300 stores trading under two brands: [b]GAME and Gamestation.[/b]
Online we have three brands - GAME, Gamestation and Gameplay.
But no matter where we do business, in our retail shops and online, the same customer focus prevails.

Maybe the guy has Tourettes and you're just being really mean?....

[i]Gamestation already smells of wee and/or horrid B-O, so unfortunately that wouldn't have any effect.[/i]

Damn, beat me to it.

ahh, good ol' gamestation maintain the high levels of customer service.

just take your money somewhere else. looks like hmv need a hand with the finanaces....

But no matter where we do business, in our retail shops and online, the same customer focus prevails

So you get swearing hurled at you at all stores?

samuri - Member

Gamestation already smells of wee and/or horrid B-O, so unfortunately that wouldn't have any effect.

Damn, beat me to it.

Well, the marinated wee is far more potent.

Or if you have strong stomach ... collect some cat poo or wee ... that's the worst ...

Swearing at customer is Not on especially if the shop does not belong to you. If the shop is yours and you swear then you take your chance as they might not come back.

Where's the forum standard,

Go back and own them with a set of bombers ....

So you get swearing hurled at you at all stores?

Apparently so, and if you shop online too!

[img] [/img]

?

Admiralable, have you tried punching a wall in a manly way?
I've seen Tom Cruise do that it most films, and you can't get more manly than him.

I once weed through the letterbox of woolworths after some shabby treatment

Did you get shabby treatment from the cleaner? I'm sure it would have been a cleaner on minimum wage who would have had to clean up you urine.

Game do indeed own Gamestation and keep them open for people who don't have jobs to trade games it at. I worked at a Gamestation while I was at Uni. I got moved around a few branches to cover and can confirm they all smell of stale wee, wet dogs and sweat. I mean it's Gamestation what did you expect? If anything he was polite for thier staff. His manager would be appauld that you were not called something harsher.

Go back into the shop, line 'em up and clack 'em.

A wet one is better.

[i]#Edit: only look up the meaning of 'clack' in the comfort of your own home or somewhere the profanisaurus(sp?) is acceptable.[/i]

In my experience of store managers and area managers, they will be annoyed at the staff attitude (at the end of the day, your lost sale has affected their ability to meet their targets) and I'm sure that the employee will get hauled up for it.

Unless it was the Manager 😉

I would post a comment on a forum and let everyone know what happened....

Doooooh 😉

Did you get shabby treatment from the cleaner? I'm sure it would have been a cleaner on minimum wage who would have had to clean up you urine.

Being young, drunk and full bladdered it seemed like a good idea at the time. After 25 years of reflection I have come to realise that a more considered course of action would have been to find out where the manager lived and pissed through his letterbox.

I don't want to let it go though. I wanna go all out.

I know what you mean Admiralable - I wouldn't let it go either.

I couldn't just "forget it" and get on with my life.......I would want a satisfactory conclusion to the whole dreadful incident.

I would start off by going to the shop when it was open and confronting the disrespectful and vulgar member of staff with, "now look here my man" and then proceed to give him a damn good piece of my mind.

I would also write a sternly worded letter to the press, of which I would send a duplicate to the head office of the company concerned. Finally I would seriously consider reporting the matter to a police officer .... I can't help thinking such loutish behaviour must probably have infringed a law concerning public decency. Good luck.

I don't necessarily agree with their views, but like my grandparents and great grandparents, I would be prepared to fight to the death to protect their right to make that choice.

This afternoon, I'm starting to wonder whether this country is still worth fighting for.

[i]I'm starting to wonder whether this country is still worth fighting for.[/i]

It's definitely worth making pointless posts on forums for, though, which is more pertinent.

What did you expect head office to do?

If I ran a company and one of my employees swore at a potential customer I'd come down on them like a ton of bricks. They'd be out immediately for gross misconduct.

If I ran a company and one of my employees swore at a potential customer I'd come down on them like a ton of bricks. They'd be out immediately for gross misconduct.

Exactly. We'd have the same thing if one of us said the same thing.

It's definitely worth making pointless posts on forums for, though, which is more pertinent.

Where's the pointless? I was just asking for advice as I felt like I'd reached a dead end. Not something you'd do then is it? Asking things on a forum.

Mumsnet is great for advice on stuff like this.
You might have to spice up a bit though and say not only did the man swear, but he had a look about him of someone who cheats on his wife a bit.

If you want to tell somebody who sympathises with you, and who cares that you were offended...tell your Mom.

Not me.

I'd have gone mental if someone swore like that at me, I'd kick and hammer on the doors and wipe the froth from my mouth on the glass.
I'm actually trembling with anger a little bit right now.

Who do I complain to about your rubbish trolling skills?

If they are a listed company, buy a few shares. then you can legitimately attend their AGM. Travel to London at your cost and turn up at their meeting. Then in AOB ask them politely who is the right person to complain to about this sort of thing, because as a shareholder it's your right to do that.

Pretty soon you'll be Chairman and then you can legitimately swear at all the employees.

Revenge: best served cold.

Looks like the stw bullies are out in force on this & a couple of other threads sadly. fwiw Admiralable, if it were me I'd simply go back to the shop & grass the guy up to the manager. Just today I heard that youth unemployment is at an all time high & I bet there are fifty potentially hard working and polite kids who'd swap a kidney for his job. Of course maybe the guy's dog just died, who knows, let his manager make the decision.

(Looks like the stw bullies are out in force on this) hear hear +1 for pedalhead 😐

Well said pedalhead.

Tonight on Channel 4 at 9.00. Mary Portas goes in search of profit making companies who give bad customer service.

[img] [/img]

'Bombers' and 'Mr T' in one photo - impressive skills!

I like Mr T, but him and his wife were perhaps the most unusual pairing I've ever come across.

Talk to the Twitter bods.

[url= http://twitter.com/Gamestation_1 ]http://twitter.com/Gamestation_1[/url]

If they get SM then should be run by someone who has an understanding of PR and Customer service and customer comms.

I know that Gamestation. One of the employees had just found out that his Mum had got terminal cancer and that it was hereditary. The drugs wouldn't work on him because of his HIV. His boyfriend had left him for a better paid cleaner in McDonalds and the local council were refusing to pay for writing off his car with a snowplough. He might have been able to handle it all if people just left him alone after he'd shut the shop up one local holiday. I suspect that a good telling off from a spotty faced 21 year old manager is just what he needs to get his life back on track.

Looks like the stw bullies are out in force on this

I can't see much evidence of "bullying" going on........just a range of opinions from [i]"get a life and get over it and buy the xbox somewhere else would seem an ideal starting point"[/i] to [i]"I would have opened the door further and asked the person to repeat what they said"[/i].

That's what happens on forums........people have a variety of opinions. Of course if some people are so fragile that they feel in some way [i]intimidated[/i] by the fact that someone holds an opinion different to their own, then I suppose that it could be seen as bullying.

The OP asked for suggestions concerning who to complain to. Since he has already complained to the head office and they have said they would inform the store and area managers, there isn't exactly another 1001 persons he can complain to, accept maybe the individual concerned or the press.