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Sending a bike by c...
 

[Closed] Sending a bike by courier

Posts: 9112
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[#8346103]

The seller is offering to get it insured, and I will certainly pay for this, but...

How comprehensive is a courier' insurance? What sorts of eventualities does it cover? I am having the bike delivered to my work, but I won't be able to unbox it for a week after it arrives.

If something is wrong, will I be able to claim?


 
Posted : 14/02/2017 8:21 pm
 Pook
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Don't use Hermes whatever you do


 
Posted : 14/02/2017 8:22 pm
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Private sale or trade?


 
Posted : 14/02/2017 8:39 pm
Posts: 9112
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Private sale. It's a guy in Glasgow. He has been very communicative, and sent photos of every stage of the process: that is, the bike before, during, and after packing.


 
Posted : 14/02/2017 8:58 pm
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We sold a bike on Ebay and TNT drive a fork truck tine though the box causing damage to the frame. The buyer was furious and blamed us. Not wanting a dispute and bad rating on Ebay I refunded him and got the bike back. Unfortunately his wife had signed for the package "in good condition" so we had no redress against TNT until I started a campaign of complaints and negotiation and in the end I got most of the cost of the repair back from them, by sheer bloody-mindedness. My adice to you would be to examine the box carefully and if you see any signs of crushing or penetration, sign for it as "damaged".


 
Posted : 15/02/2017 9:33 am