MegaSack DRAW - This year's winner is user - rgwb
We will be in touch
Not even a sample pack?
Just a heads up for anyone with a "P" to their name, it seems it auto-renews the subscription. 😠
unless your card on record has expired as mine had, noticing the £79 coffee + mag thing AND the new subscription bag of coffee enticement which i assume I won't get.
yup nothing for the regulars and those who have subscribed for years #takenforgranted
Brunel, exactly, agree with that comment totally.
It's no different to any other mag though surely? You only ever get the free gift when you subscribe.
It’s no different to any other mag though surely? You only ever get the free gift when you subscribe.
Very much this
It’s no different to any other mag though surely? You only ever get the free gift when you subscribe.
Or pretty much most subscription based companies those and thing like insurance. They take a hit on profit with a gift or discount to entice new members. It’s been discussed on here before when beanies were the deal.
That may be true, still feels a bit rubbish as a regular subscriber. Feels like we are being taken for chumps.
Or pretty much most subscription based companies those and thing like insurance. They take a hit on profit with a gift or discount to entice new members. It’s been discussed on here before when beanies were the deal.
Just cause others do it doesn't make it right.
infact I'm pretty sure I never got my T shirt when I subscribed way back in time. 🤔
Call round to STW towers, moan about the forum and drink their coffee.
I think I got a beanie? Or a T Shirt?? You can have the beanie if I can find it. 🙂
Just cause others do it doesn’t make it right.
So you’re saying all 6,000 subscribers should be given a bag of coffee? Not sure that's viable.
It’s no different to any other mag though surely? You only ever get the free gift when you subscribe.
+1
Ridiculous thread
So you’re saying all 6,000 subscribers should be given a bag of coffee?
Where did I say that?
What I said was long term subscribers get nothing for their loyalty.
So if every subscriber was to cancel and renew the mag would implode as its not viable?
Cancel the subscription and then resubscribe a week later and then get the free gift...
Can I have a tea bag instead?
Ooer...
For my £15 i get several copies of a pretty decent mag over the year, new content launches and some great conversation and often great advice on the forum thereafter for free.
I'd consider that good enough value to supply my own coffee when reading the Mag.
maybe split the bags and send one bean to each moaner subscriber?
As said its is to entice new customer's. I got a tshirt a few years back when i signed up. Everyone does it, new mortgage customers often get lower rates, sky were giving new customers a free tv (cant imagine them shipping out a free tv to all their existing customers) etc etc.
Will you moaners just get over yourselves, it's a business not a members cooperative.
What I said was long term subscribers get nothing for their loyalty.
You got a shiny new forum and a revamped classifieds section. What more do you want?
I have a brand new Cranked T Shirt if a renewer has missed out on the coffee beans 🙂 #teaforthewin
Rich
What more do you want?
And we are made to feel valued almost constantly when using the site on mobile. Some people are never happy.
Where did I say that?
What I said was long term subscribers get nothing for their loyalty.
So then who gets them and who doesn't? Who pays for them?
I’d settle for a jar of Mellow Birds
So then who gets them and who doesn’t?
well loyal subscribers clearly get nothing for their loyalty.
Who pays for them?
obviously the loyal subscribers are paying for the loss leading new subscribers.
Your loyalty to STW towers does have to be admired, it does come across a bit maybot tho.
the mag would implode as its not viable?
The mag isn't viable. Its subsidised by the forum.
There’s a mag?
Something tells me you've not put much thought into this Bruneep.
for the record, I wasn't demanding one. Just assuming it was a newbie thing.
All the frothing, pun intended, is absolutely unnecessary.
I have a brand new Cranked T Shirt if a renewer has missed out on the coffee beans 🙂 #teaforthewin
Rich
... of course, there's another way to get one of those!
I'm wearing mine right now...
What's the coffee like?
bitter, if it's like the subscribers.
'bitter, if it’s like the subscribers'
😀 😀
others would say a little over roasted, to the point of having been burnt
I'd say they have genuine grounds for complaint.
Certainly a lot of frothing going on
I already used that one Tom. Sorry. Too latte.
Long term subscribers must be a comforting buffer of reliable income stream for a small scale setup like STW. You'd have thought a small token of gratitude every now and then would make good business sense to keep them (us) feeling valued. Your 10th year of subscription free maybe (and 20th and 30th etc). Or an 'exclusive' mug on your 10th/20th/30th anniversary. Or a personal card after 10 years thanking your continued support and an offer to drop in for a coffee on a specific day. Virtually no one would take it up but the value is in the offer not the take up.
Can you buy a bag of the coffee without the subscription? Is it any good?
If its anything like Stu.s beer it will be good!
What I said was long term subscribers get nothing for their loyalty.
apart from a magazine, obviously, which is what you're buying isn't it?
As plenty of others have said the gift is an incentive to make you sign up for a subscription if you don't already have one.
The existing subscribers who feel hard done by and think they are doing ST some kind of favour need to have a think about what they already get and decide whether it's worth what they pay.
Think about it in terms of what Adam Smith wrote "It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner, but from their regard to their own interest."
Basically ST isn't sending out free coffee to new subscribers because they are generous, it's because they think they can sell more subscriptions and hence make more money by having this offer.
Something tells me you’ve not put much thought into this Bruneep.
Which part of what he said was factually inaccurate?
apart from a magazine, obviously, which is what you’re buying isn’t it?
I thought you pay for that with money, not loyalty?
In terms of subscription services, money and loyalty are interchangeable. You don't get either without the other (in this case).
Can you buy a bag of the coffee without the subscription? Is it any good?
As an existing subscriber I'd be interested in buying the coffee. Though we're very particular coffee snobs here so it has to be something special.
Every year when my subscription auto-renews they send me a kitten
Bloody things have wrecked all our furniture
Curse you Singletrack!!!
Just going to leave this here.
Any deals available for a Mint Sauce keyring?
Wrong magazine.
Any deals available for a Mint Sauce keyring?
Maybe someone could lend you one?
@drac are you saying it available in the shop? I have looked and couldn’t see it. Cheers
Just going to leave this here
Can't see the coffee though. Coffee cups yes. Or just tell us what the blend is from Kircabi and I can go order from them. Not a Singletrack discount though.
No not the coffee but discount for members, even loyal ones.
Also for new ones.
Yes all subscribers.
Ah right sorry thought you meant the coffee was available through the shop.
new subscribers get coffee and discounts 🤔
I see so they value my privacy but not my loyalty
Still struggling to grasp it I see.
Anyway happy New Year folks.
Free coffee? Get thee to Waitrose
Got to buy something and take a coffee cup now to Waitrose. Actually, not sure if you can take any cup or has to be a Waitrose one. Not tried since they changed the rules.
Perhaps there should be some awesome reward goodies for people who have been subscribing the longest....
I am not really being serious btw, I get the whole point of the incentives to sign up!
I don't mind that the coffee is for newbs only because I love the magazine.
Would be nice to see the beer and coffee in the shop though 😀
Perhaps there should be some awesome reward goodies for people who have been subscribing the longest….
Perhaps, if anyone really does think subscribers need an incentive to stay subscribed, ST could have a monthly prize draw with all subscribers eligible. Bike tat. Coffee, Beer. Whatever.
That way you can feel randomly valued and the smarting pain of coffee deprivation might be dulled a little.
Are people really pissed about this? Are people saying that STW shouldn’t be able to offer a promotion to get new customers?
I either value what I’m buying or I don’t. @spawnofYorkshire has it right...
In the bigger business world, new customers or renewing customers are incentivised with gifts or cash reductions because of either
A) there was a huge markup in the price / sub anyway which can be eaten into to demnstrate a virtual discount offer to you
B) you trade customer A’s Discount off of customer B’s markup e.g. rob Peter to pay Paul.
In both models there was always revenue excess to enable these decisions. However, for a small industry such as single track that have already warned us of reducing revenue through their prior main income stream - the physical mag - in the past, if they don’t have the margin to play with you are asking them to provide you with an incentive that would push them below thier bottom line.
Personally, and for the main demographic on this site £15-£30 is a tiny token of what you can glean from it, and to perhaps imply you’d happily see STW Towers forced to make cost cuts or risk going out of business to provide each subscriber with a free bag of coffee from excess revenue they likely don’t have is a tad one eyed IMO. It’s literally cutting of your nose to spite your face.
The final option is to provide an incentive of a service/ item “at cost”, but that’s not a business model based on profit, just turnover and does not enable a business to grow unless you have enough other customers buying these items at profit.
£15-£30 is a tiny token of what you can glean from it, and to perhaps imply you’d happily see STW Towers forced to make cost cuts or risk going out of business to provide each subscriber with a free bag of coffee from excess revenue they likely don’t have is a tad one eyed IMO
Holy shit - I think you've hit it. How about STW charge an annual subscription for coffee and just give away a "free" mag once a year?
Dear was that the price last night as I am seeing hats at 14.99 and sweat shirt at 23.99…
Holy shit – I think you’ve hit it. How about STW charge an annual subscription for coffee and just give away a “free” mag once a year?
Lol, well I get the impression they want to be a Cycling resource as opposed to a Coffee supplier...
As an existing subscriber I’d be interested in buying the coffee. Though we’re very particular coffee snobs here so it has to be something special.
STW are doing Panama Geisha beans? Or is it the Yemeni coffee they serve at Alain Ducasse?
You did say “something special”
And being STW that means at least Audi/Santa-Cruz quality.
*Wonders how many people on this thread complain when an item they bought full price gets put into a sale, or discounted to less than a they paid for it (as they never pay full price)