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My lad is trying to download an App onto his phone from Google Play Store without success (D of E stuff, nowt dodgy). He gets an error message to clear up space, but the phone has 7Gb of unused capacity. Other Apps won't download either.
I think he has issues with photos too.
There is no SD card in the phone.
Phone is Moto E7i Power.
Help, I'm rubbish at this sort of thing!
Posted : 06/05/2022 10:42 am
Has he cleared the playstore cache?
Posted : 06/05/2022 11:29 am
Also look at downloading the Google File app - i find it good at clearing junk and crap that doesn't appear as using space, but somehow seems to.
https://play.google.com/store/apps/details?id=com.google.android.apps.nbu.files&hl=en_GB&gl=US
Posted : 06/05/2022 11:41 am