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[Closed] Personal injury small claim - where to take it/general advice?

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Obvious really, don't try again until she's 27 1/2

Nooooooooooo.

The last thing we need is these dangerous step-monsters coming alive.


 
Posted : 03/07/2015 10:03 am
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your greedy intent

STOP IT. This isn't true!

As this document is not retrospective many existing buildings may not conform to current regulations. To reduce the risk of accidents you should attempt to bring older stairs up to current standards, when the opportunity presents itself.

Of course - but I also figured the last sentence applies - they've had 10 weeks to do [i]something[/i].

From reading your posts, it appears you've complained to Tesco. Any reason why you chose them and not PC World?

We went to both. Tesco own the land and both stores buildings.

Check with the local authority / land registry who definitely owns the steps it may not be who your think it is despite how it looks. If it is tescos (or another business) get all the relevant details about the store, the managers name who it was reported to date times weather conditions when the accident happens. etc and write to head office

All done, though by phone with the team in the store to the accident team at head office. I went in yesterday and checked they had it recorded.

if it's the local authority contact them and ask who deals with h&s then write to them as above as they will have a team who deals with it. Include in the letter any information from the doctor about the damage sustained (you did go to the doctor right) photos from the day proving weather conditions witness reports etc. If after all of that some one qualified in h&s tells you to do one, go and follow your blood sucking friends advice and go to a nwnf lawyer but be prepared to go to hell as that's where you're going to end up based on just that one photo.

Hmmm. I think this is just an issue with the wording of the OP. I am naive, I think. I never screw anyone over, so I didn't think of it, or that anyone else would. I tried to explain this clearly in later posts.

The odd thing is if I lived closer I would come and assess these steps for free as I strongly believe it's this type of claim culture that is ruining h&s.

To be honest, dude, so I. Hence the two of us not doing anything about it at the time [pretty-much word for word].

The consensus of the opinions on here is that your claim (which you clearly came on here asking advice about)

Yeah, you're right, but as I said, I think am/was ignorant of the scale of this. I've never claimed for anything of any sort in my life. I also don't have a TV - so I don't get all the ads for this sort of thing. Thinking back 6 years to when I last had one, I remember the ads being annoying and sounding ludicrous "Shelia trod on a bananna skin and won X thousand quid" - but that isn't ANYTHING LIKE what we were thinking of doing. TBH, if we spoke to a NWNF person and they said "You'll get ten grand" we would probably have said "No thanks, that's not right".

Not that anyone asked....

is deemed frivolous to the majority of us.

It wasn't put very well, though was it?

This seems not to be what you wanted to hear.
Meh, we want the steps fixed.

Either do what you were going to do anyway

No, I asked for advice. I'm an honest person.

or heed the opinions you've received.

Of course, that's the point 🙂

Don't have a pop at everyone who disagrees with you - that never ends well!

Hmm, well I was trying to state/back up my thinking that the steps were dangerous. The top step is +30% in height from the others, and other things. It looks bad to me, hence the question.

10 weeks really isn't that long
- sure, but doing something to improve them would have taken a short time to level the top slab and or put up a sign.


 
Posted : 03/07/2015 10:05 am
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Okay, so I think I may understand (in part) what the OP is trying to say/achieve.

If he genuinely doesn't want money, just wants the steps sorting and is annoyed because the owners, despite now being aware of an accident on them, is doing nothing about it then speaking to a 'No Win, No Claim' solicitor about it might be a way of getting action.

So I suggest he speaks to a solicitor and if he wins a claim that he donates all the 'winnings' to a suitable charity.

- OP gets the steps fixed
- Tesco gets some money taken from them
- A charity benefits


 
Posted : 03/07/2015 10:07 am
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not like I work in a heavily regulated industry that deals with significant major accident hazards...

OK, this makes it much more relevant to me. That's why I asked for advice, and I am grateful for it.


 
Posted : 03/07/2015 10:09 am
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@john - yeah that's it. Too many words, huh? Sorry 🙁


 
Posted : 03/07/2015 10:10 am
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speaking to a 'No Win, No Claim' solicitor about it might be a way of getting action.

Despite me saying earlier that threatening legals might be a good way of prompting action over the step, on consideration, if they decide to defend the claim, it's equally possible that they may actively choose not improve the step on the basis that this might undermine their case.


 
Posted : 03/07/2015 10:15 am
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Arm yourself with some HSE/solicitors paperwork and get yourself to Tesco; demand they hand over a twenty pound bottle of Shiraz and a baskets worth of tinned chicken and mushroom soup.

If they don't; threaten them with legal action.

If they do; get yourself down to the homeless shelter to celebrate.


 
Posted : 03/07/2015 10:20 am
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OP - Google suggests this

http://mysupermarketclaims.co.uk/accident-in-tesco-claim

They seem to deal in monetary restitution. You're Waitrose like aspirations don't seem to be mentioned


 
Posted : 03/07/2015 10:29 am
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Haha. Okay, I think I've heard it all now.

I'm sorry if I was short with some of you, but unpleasant or cynical reactions to these things always upset me. People are so keen to be rude, and to assume the worst, and I just don't think like that, so it is always disappointing 🙁

Anyway - much perspective has been thrown around, so I think we have plenty to think on.

Thanks for the input, eeer, mostly. 🙂


 
Posted : 03/07/2015 10:32 am
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OP

3 pages on your thread and not one Gif in sight,how disappointing 🙂

Was she wearing a dress ?

[img] [/img]

[b]100[/b] 😛


 
Posted : 03/07/2015 10:50 am
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Interesting that the 'steps of certain doom' are right next to disabled parking bays
[url= https://www.google.co.uk/maps/@53.804895,-1.753959,3a,75y,192.8h,74.73t/data=!3m6!1e1!3m4!1sxZ1IX-3AOTPPKtxQ1zdebg!2e0!7i13312!8i6656 ][/url]

You'd be wrong, as it happens I have avoided them myself in the past as I didn't like the look of them and being a fit young chap I was OK with navigating the [s]bank[/s] bit of slope

Do you stay in when it's icy outside too?


 
Posted : 03/07/2015 10:58 am
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the 'steps of certain doom' are right next to disabled parking bays

Good link - you can see a pensioner sprawled out on google earth right there!

What have the bays go to do with it?

Do you stay in when it's icy outside too?

Nope, I love riding in the snow.


 
Posted : 03/07/2015 11:00 am
 hora
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OP - Google suggests this

http://mysupermarketclaims.co.uk/accident-in-tesco-claim

They seem to deal in monetary restitution

Wow- they also have a link for http://mysupermarketclaims.co.uk/accident-in-asda-claims

Funny that. Much like those oily rag garages that advertise as Alfa specialist, then another hit for 'Fiat specialist' etc.

I wont invited the OP and his partner around for dinner incase he/she has an accident and sues me (via my household insurer).


 
Posted : 03/07/2015 11:09 am
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Got to be a troll.

How can someone post a thread like that on a mtb forum.


 
Posted : 03/07/2015 11:23 am
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You'd be wrong, as it happens I have avoided them myself in the past as I didn't like the look of them and being a fit young chap I was OK with navigating the bank.

I'm putting your wife onto a lawyer, she can then sue you as you had a duty of care to tell her 😉


 
Posted : 03/07/2015 11:28 am
 hora
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MTB forum? How about BMX's?..

[url= http://www.manchestereveningnews.co.uk/news/local-news/stockport-youngster-injured-bmx-track-7221183 ]This might help when making your claim to use words likes angered, shocked, your girlfriend's finger looked like it had been involved in a carcrash.[/url]


 
Posted : 03/07/2015 11:29 am
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@bigyinn - Again with the projections and abuse. She and I sat down last night and wrote this together. She's reading the thread, that wasn't nice was it?

Apologies no offence was meant or intended. It was meant to be a little bit of humour.


 
Posted : 03/07/2015 11:30 am
 hora
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She's reading the thread, that wasn't nice was it?

No offence but on such a topic where the majority of people posting are against taking legal action (or see that the steps are in disrepair) - what do you expect, sycophantic-style support? No one wishes pain on another and it can't have been nice however looking at those stairs I don't see negligence or disrepair. Do you?


 
Posted : 03/07/2015 11:51 am
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As I said above, hora, yes.

I certainly though it was arguable/possible that this is the case. The top step was made higher, so she placed her foot in front of the lip where the uppermost slab has subsided [or wasn't leveled] and then tripped over it, breaking her joint.

what do you expect, sycophantic-style support?

Nope, just some input about whether it's the right thing to do.

@bigyinn, no worries dude.


 
Posted : 03/07/2015 12:01 pm
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Is this the first time she's used these steps?


 
Posted : 03/07/2015 12:07 pm
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Is this the first time she's used [s]these[/s] steps?

..fixed that for you.


 
Posted : 03/07/2015 12:14 pm
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It's at times like this you have to ask:

What would H do?

[img] [/img]


 
Posted : 03/07/2015 1:48 pm
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Is this the first time she's used these steps?

I think so. Why?


 
Posted : 03/07/2015 1:54 pm
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Nope, just some input about whether it's the right thing to do.

What can you infer from the input so far?


 
Posted : 03/07/2015 1:55 pm
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I really, really hope this is trolling from the OP.

If not....hang your head in shame.


 
Posted : 03/07/2015 1:56 pm
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What can you infer from the input so far?

Several things, including that there's a lot of Internet Tough Guys here.

If not....hang your head in shame.

For? Considering something that may be of benefit to other people? Did you read my posts?


 
Posted : 03/07/2015 2:00 pm
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For? Considering something that may be of benefit to other people?

You could save yourself a lot of hassle (if you really want to benefit others) by spending a couple of quid on one of these and screwing it to the fence.
It would take no more than 5 mins and if 'they' took it down then you'd probably get more sympathy here.
[img] [/img]


 
Posted : 03/07/2015 3:19 pm
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I don't disagree. It's come up a few times, I was hoping they'd put one up themselves!


 
Posted : 03/07/2015 3:22 pm
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Blimey this got momentum didn't it?

GFS you're a heartless greedy bastard and the root cause of [s]everyone's erectile dysfunction[/s] the state of the world.

Anyhow, healing vibes to Lady Stripes. 🙂


 
Posted : 03/07/2015 3:27 pm
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One of these at each corner wouldn't go amiss too...

[img] [/img]


 
Posted : 03/07/2015 3:31 pm
 Drac
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How about a slide then everyone can have a bit of fun.

Wheeeeeee!


 
Posted : 03/07/2015 4:06 pm
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Sounds dangerous. Might bump into a disabled person in those spaces [this is Bradford, they'll be on their way back from the gym using someone else's blue badge and you'll get injured on their hulking steroid-infused physique].


 
Posted : 03/07/2015 4:09 pm
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For the love of gawd....where is Jamie when you need him most?
Also...you are Kaesae and I claim my £5 (to be fair to him,he had an excuse and there were no lazers involved).


 
Posted : 03/07/2015 4:34 pm
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[IMG] [/IMG]

Nope. MissStripes and a 405nm Laser. All eyes still functioning, though there was a degree of arc-eye.


 
Posted : 03/07/2015 4:37 pm
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[img] ?noredirect[/img]


 
Posted : 03/07/2015 4:45 pm
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You know, at the risk of requiring my asbestos trousers, I can see the OP's point.

I think, first and foremost, that's a shit photo which does the OP no favours. Look at the brickwork in the side though; the bottom steps have a rise two bricks high, the top one is three. That's quite a height difference and not immediately obvious from the angle we're looking at.

I hate ambulance-chasing elfinsafety-gorn-mayd attitudes as much as the next keyboard warrior and am an advocate of "look where you're going and take some responsibility" generally, but I can readily see how someone might get, erm, tripped up by that step.

I don't think it's quite at litigation levels, but I'd certainly expect an apology and brickie from whoever's responsible for them.


 
Posted : 03/07/2015 4:49 pm
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[IMG] [/IMG]


 
Posted : 03/07/2015 4:51 pm
 Drac
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All eyes still functioning, though there was a degree of arc-eye.

Is she Scottish?


 
Posted : 03/07/2015 4:58 pm
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Haha, no it's just mostly UV and I was playing with it too much without eye-protection 😀

9/10 muffin-man - just needs animating.

EDIT: If we aim the laser at the bag, does this become "Arrrgghh my eye [and finger], I'm gonna sue!"


 
Posted : 03/07/2015 5:01 pm
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Keep 'em comming guys. Just off out for more popcorn.

Will mind my step whilst I'm out and about...


 
Posted : 03/07/2015 5:14 pm
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I can readily see how someone might get, erm, tripped up by that step.
Indeed there is a sizeable height difference but actually it's smaller differences that are the most dangerous as they're hard to see (my architect dad always used to say that if you wanted to get rid of your MIL just put a book under the carpet on one of the steps near the top of the stairs - you can take it out afterwards!)

Anyway, the OP clearly said, though, that his GF tripped on the tiddly lip at the bottom of the concrete 'slope' and not on the step. Needs to pick her feet up 🙂


 
Posted : 03/07/2015 5:16 pm
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She tripped first on the top step, then again on the lip because she'd been wrong-footed, no?


 
Posted : 03/07/2015 5:41 pm
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She didn't trip on the top step, she was leaning extra forwards (edit, perhaps left knee still not quite straightened?) because it was higher and then her right foot caught the concrete lip as she went to walk away.

It was the combination of all things, the fall was then awkward as the ground was below her feet (from kerb height to car park). Hand rails would have helped too.


 
Posted : 03/07/2015 6:02 pm
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It's Tesco, they're not the most ethical company in the country.
Go get em!!!!


 
Posted : 03/07/2015 6:10 pm
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Bet tescos land ownership finishes at the top of stairs. Ask a lawyer. More use spending your time speaking to your mp and getting them made safe.


 
Posted : 04/07/2015 1:18 am
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