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MS Teams admins - Mac, keep having to request pin

Posts: 5142
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Any MS Teams admins about?
I've just started a new contract and I've been set up as a guest in a couple of the orgs teams.
1. I need to use the 'We've set you up' link in the initial email to launch teams and progress login; and
2. It never asks me to setup or enter a password, just requests a pin from the org.

It's a pain in the neck - any thought/fixes?

I've tried uninstalling and reinstalling teams and I've looks to remove old account without much luck.

Why can't they just use slack?


 
Posted : 25/07/2022 3:49 pm
Posts: 78333
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Ask their IT department?

Is it the same PIN every time or an MFA token?

Try the web client? teams.microsoft.com


 
Posted : 25/07/2022 3:55 pm
Posts: 9363
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Can't help with this but using Teams on my Macbook is a pain. I've got no idea what it is processing but the fan kicks in as soon as I start a call and goes full whack throughout. It just seems to work the machine way too hard


 
Posted : 25/07/2022 4:18 pm
Posts: 5142
Full Member
Topic starter
 

Ask their IT department?

Is it the same PIN every time or an MFA token?

Try the web client? teams.microsoft.com

1. I have asked their IT department - no response yet
2. It's a pin that's all I know.
3. I'd rather use the full fat client if I can because I can better make use of multiple screens, but it may come to that.

And yes, it seems incredibly resource hungry with the fan revving its nuts off on every call.


 
Posted : 25/07/2022 4:57 pm