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[Closed] Madison jacket zip fault

Posts: 357
Free Member
Topic starter
 

I've got a road race jacket of theirs. And the teeth of the zip seems to be able to float up or down leading to it not working at all as the teeth become flush with the fabric. Anyone else experienced?


 
Posted : 18/05/2018 8:44 pm
Posts: 3821
Full Member
 

They’ve got a lifetime warranty, so get it back to whoever you bought it from.


 
Posted : 18/05/2018 9:04 pm
Posts: 357
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Topic starter
 

Awwww sweet!


 
Posted : 18/05/2018 11:51 pm
Posts: 8527
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Best clothing warranty around IMO.


 
Posted : 18/05/2018 11:54 pm
Posts: 1781
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Good to know! Nearly all the zips have failed on 2 of mine - they were fine for a couple of years  but then they all started going on both within weeks


 
Posted : 19/05/2018 1:20 am
Posts: 0
Free Member
 

Yep, my jacket zip went after two years of heaving use. Speculatively contacted Madison expecting a fair wear and tear response even after suggesting it had a hard time. Was told no probs send it back. Had to go via the shop I bought it from, but Cyclestore were equally good. Even got the latest version too.


 
Posted : 19/05/2018 9:18 am