Interesting Ebay de...
 

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[Closed] Interesting Ebay development- Being punished ?, you decide.

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A week or so ago I spoke about having some probs logging into paypal, seemingly nothing I could do 'authenticated' my account. They let me change the password without actully being logged in, but even after that it went straight to the 'authenticate page. It was only after help I discovered the only way to authenticate, was to give paypal(A subsidiary or Ebay) my mobile phone number
Again I was able to add the mobile number without being logged in, and from there was sent a confirmation notice.
.
I joined the paypal forum looking for help at the time, and once i had logged in, I posted up several major concerns about this process. Namely being the ability to change the password and authenticate by adding any old mobile.
Obviously anyone has access to your email details can take control of your paypal account, change the password, and authenticate the process by adding their mobile number.

I also posted that I suspected this was an attempt to force the account holder to supply their mobile number so that paypal could send them advertising texts.
Other members here pretty much agreed that was the reason.
No other contact details were acceptable, only the mobile. Not my address, that has been on file and unchanging in 13 years, and not my landli9ne , which has also been on file for many years.
It also appeared that they made the pretense of 'calling' the landline to authenticate, but no phone call was ever received.
.
This morning I awoke to find an email from ebay, saying one of my sold listings had been removed, due to it falling under the prohibited goods, namely Knives, which we know were banned, due to knife crime and he ease of access without needing to prove age(Sensible) also stating that there had been another infringement of their rules(Maybe 7 or so years ago when I left a particularly nasty seller some feedback, which on the surface sounded fine, till you noticed the capital letters of each of the feedback words spelled out FUC....R, I think you can guess the rest, Fair do's, but it was a long time ago.
But they stated this was my final warning, and any further infringement would result in the suspension of my account.
.
The items I sold were a couple of old meat cleavers I've had since leaving the meat trade, and the sale of I knew would make a fair bit(£65) to go towards my Ebike pot.
.
These items were apparently banned.
I know this not to be the case, so googled to find how to get a real person on the end of the phone. I got the info and arranged via ebay for them to call me back - Luckily being early morning, the wait was under a minute.
I explained the situation, and the operator explained these were banned. I told him I disagreed with that, but said that I knew knives were banned, but not cleavers, as many were currently still for sale,and in completed listings many had been sold before and after the date of my sale.
I pointed out thew dozen or so currently still for sale.
Currently there are 10 cleavers for sale, including artisan made ones, as well as the antique and collectable ones, and that over the last few months some 24 had been sold.
.
I think Ebay are targeting me because I queried the mobile add, and pointed out the security concerns over the ability to easily change the password, without actually being logged in to paypal(a subsidiary of Ebay)
.
They are clearly very very angry about this, and have taken a long look at my ebay account, with a means of finding some infringement they can frighten me with.
My ebay account is in good standing - Currently above standard. I've had a single 'neutral' in 1000 transactions. This suggests they hadn't a leg to stand on and found nothing untoward they could highlight as reason to conduct whatever shady action they were attempting, except my 2 cleavers. Which were not banned, and wasn't an infringement of theirs and the UK government rules.
.
This seems the logical answer to me, as there are 10 cleavers still currently for sale in the different ebay sections.
.
The operator thanked me for pointing that out at the time,and said those would be dealt with, yet there they are still, and even though mine had sold, and been paid for, they removed them anyway from my sold section and completed listings, but none of the others, which are still there.

Does anyone know what my legal position on this is ?
Im going to wait, and wait and see if any others are removed from either the currently for sale, or the completed sections, though I seriously doubt it. Ad if they aren't removed, they this is an attack against me, and the reason would be my queries on the paypal members forum.
If they arent removed, what can I do ,other than to point out those for sale/sold are still for sale/sold but not removed as mine were. I feel this is a personal attack, and I want this addressed legally.


 
Posted : 14/11/2020 7:54 am
 5lab
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They are a private business, whos contract you breached, and are well within their rights to block you. You have zero legal recourse and are being paranoid, they have better things to do than chase up people complaining on forums


 
Posted : 14/11/2020 8:02 am
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Ma baw, you're no playing.

Their site, their rules. Frankly I'm surprised it doesn't happen more often. Is it fair? Probably not but I refer you to my opening statement.


 
Posted : 14/11/2020 8:04 am
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PayPal and eBay are no longer the same company, so if PayPal is asking for a mobile number, it’s unlikely to bother eBay in any way, shape or form.

You breached their rules by listing blades, you have no legal challenge as their T&C state what’s allowed or not and they can allow, or not, whoever they choose to use their service.

I’d leave it and move on if I were you.


 
Posted : 14/11/2020 8:10 am
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Paypal and Ebay have my mobile number. Have done for years. I have not received asingle text message from them, apart for resetting a password.


 
Posted : 14/11/2020 8:13 am
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Just to add, PayPal have sent me loads of emails about adding my mobile number to enable 2FA. Bit odd as it's already there, but mobile for 2FA is pretty standard.

Being able to reset your password with an I lost my password feature which emails you a time limited reset link is 100% normal practice. As you say if your email account is compromised then it's a problem that's why they want a mobile added to the account for 2FA.

No way to say this without being rude but you're reading way too much into this. Ebay don't give a crap about you, your just a minute part of their massive machine. Sorry.


 
Posted : 14/11/2020 8:16 am
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@5Labs
Not sure what contract ive broken, again these dont fall into the prohibited goods.
.
@Onehundredthidiot. Rules of complaining ?, I know its an online company, but dont the rules of free speech apply ?.

Keep in mind my logical approach to everything being Autistic spectrum, and my IQ is about 146 and in my years, when something stinks, I can tell when it isn't my feet.

I do have a nose for when things aren't correct.
Actually this is another autistic trait, as any of the other Aspies here will confirm.

Far too coincidental.

Maybe this is just the bee i need 😀 I've left a cryptic 'Awaiting advice on recent developments' on the end of that thread. And thanking the paypal advisor for his reply. - Which was add a mobile number.


 
Posted : 14/11/2020 8:20 am
 iolo
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I feel this is a personal attack, and I want this addressed legally.

Fill your boots.


 
Posted : 14/11/2020 8:20 am
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They are clearly very very angry about this

I very much doubt this.

Your cleavers sold, yes? Chill out and move on.


 
Posted : 14/11/2020 8:21 am
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Paypal and Ebay have my mobile number. Have done for years. I have not received asingle text message from them, apart for resetting a password.

Very much the same experience for me.

OP, you're reading way too much in to this...


 
Posted : 14/11/2020 8:22 am
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Yeah, and i got a final warning for selling them. Me alone. Why is that. Why none other. Why are others up, and the operator kind of let slip that my account had been looked into.


 
Posted : 14/11/2020 8:23 am
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'They' are not angry, there's no they, it's just process. What other sellers can and can't do has no implications for you, maybe they'll be banned, maybe they have permission - you can get to sell knives on Amazon if you use the right courier for example.

I'd move on, they certainly have, you were probably on someone's case log for 30 seconds.


 
Posted : 14/11/2020 8:26 am
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Ok, as per title "I'll decide" no, you're not being punished but you feel you are.

Assuming they have deep dived your account and found irregularities which contravene the rules. Then fair enough you've been warned. You admit to behaviour which may be questionable.

Do/have they applied the same rules to others? Do they have to? This is what makes it unfair.

Oh and I don't give a rat's arse about IQ.


 
Posted : 14/11/2020 8:28 am
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They are clearly very very angry about this, and have taken a long look at my ebay account, with a means of finding some infringement they can frighten me with.

I think it's more likely that you triggered an algorithm that you'd breached their T&Cs for the second time and sent an automated email.


 
Posted : 14/11/2020 8:30 am
 nuke
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They are clearly very very angry about this, and have taken a long look at my ebay account, with a means of finding some infringement they can frighten me with.

There is no 'they'...its a big business where customer service employees follow the guidance as best they can so they can get the shift done and go home at the end of the day, it isnt  a group of them sitting down and deciding which sellers they are very, very angry with.

You're clearly wound up about this and I get it but, for all the hassle, I dont think there's really going to be much satisfaction in any resolution you may get. Personally in these circumstances, I step away from the keyboard and go out for a walk/ride to clear my head


 
Posted : 14/11/2020 8:31 am
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I had to give my mobile number to paypal recently and since then have had several scammer calls. co incidence? I never had any before


 
Posted : 14/11/2020 8:34 am
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You're both over reacting and taking it personally when it's not about you.

Move on.


 
Posted : 14/11/2020 8:35 am
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Paypal and Ebay have my mobile number. Have done for years. I have not received asingle text message from them, apart for resetting a password.

Same for me for almost 20 years


 
Posted : 14/11/2020 8:40 am
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I had a disagreement with them over a trailer I sold. They charged me £250 final value fee as the auto category chooser stuck it in a category that apparently isn't eBay motors (equine or something).

If it had been on eBay motors it would have been £20-45 fee depending on auction type. I was asking for a goodwill refund of the difference based on the fact their category lister got it wrong, which they refuted.

They claimed if I had listed it under eBay motors it would violate their rules and would be deleted.

After about four calls and me getting showing them numerous examples of traders manually selecting a different category, they eventually gave me a full refund of the fees!

So it can be worth persisting, albeit staying polite and patient with them. I find eBay phone support are quite...Assertive, and blunt


 
Posted : 14/11/2020 8:44 am
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Oh and I don’t give a rat’s arse about IQ

Me neither, its not done me any good 😆 Dad was in the high 150's, probably higher He was a savant.
I spoke to a friend who has the same IQ, and he spoke about 'knowing' in that he felt answers appear instantly. This is how ive felt but couldnt explain it.

Some om the spectrum are extremely sensitive to outside influences.

A few years ago im walking on Irvine beach. Ive been there once, maybe aged 1o, and not since. About half way along Im getting the feeling something is amiss. I walk away from my mate, some 30m to the sand dunes bordering the beach, and at the top of a small rise. Up there I find an old walkway, long disused and behind a broken wooded/wire fence.
I climber over and exactly at that point jumped down into a hollow, knelt down, and under the walkway, some bricks, seaweed and other dettritis have been piled up. NONE OF THIS IS VISIBLE FROM 30M across the beach. For sure I was led there.
Behind this 'barrier I reach in, and pull from under the walkway a tupperware box. My mate is asking if I knew this was there and i said no, I JUST FELT compelled to go there.
We were both hoping that it was some dealers stash, but was was in it was a load of trinkets and a note pad and pencil. This is a geocache

There is no fing way on earth i knew that was there and no way any of it could be seen, in fact you needed to clamber up, climb a low fence, and jump down to the only part of the entire walkway that had a hollow, the rest was mostly covered by seaagrass and sand.
That is what autistic sensitivities give you. A very acute sixth sense.
Thinking on it I would guess that the people who used this cache, and left a note, and a trinket(apparently you leave a trinket, and take one and wrote your time/date/username in the notepad) and it was whatever magnetic residue or whatever left by them doing so caused me to react. I walked directly to it, not near it, to it.
I cant explain this or any of these feelings, but for me when something feels wrong, it IS wrong.


 
Posted : 14/11/2020 8:46 am
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my IQ is about 146

Is it really? Please, do tell me more...

You're reading way too much into it, you should have just given PayPal a mobile number and cracked on. I've had an account ten years and never got a single spam text.

Edit: just read your above post - I'll admit you had me at first, but now I've clocked on you're a troll, fair play you got me. Can you imagine if someone had written this post genuinely, how ridiculous we would have thought they were hahaha


 
Posted : 14/11/2020 8:51 am
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I joined the paypal forum looking for help at the time, and once i had logged in, I posted up several major concerns about this process. Namely being the ability to change the password and authenticate by adding any old mobile.
Obviously anyone has access to your email details can take control of your paypal account, change the password, and authenticate the process by adding their mobile number.

Kind of curious what other processes you've used for when you've forgotten a password? Hitting forgot password and have it email you a link to reset the password or similar is totally normal. If you're worried about that then add your mobile number and enable 2FA, that way even if your email gets compromised they'd also need to have access to your mobile to login.

For me my email being compromised is probably up there as one of the worst security breaches for me anyway but at least they'd be unable to access anything that has 2FA turned on.


 
Posted : 14/11/2020 8:57 am
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I cant explain this or any of these feelings, but for me when something feels wrong, it IS wrong.

Like charging an ebike from a portable wind turbine?


 
Posted : 14/11/2020 9:10 am
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@dyna-ti This is probably not the place to reveal your IQ.

For some reason people who do not possess this talent find it threatening and respond aggressively in a way they do not for example, with a talent for music and other socially acceptable traits like strength etc.

It tickles their subliminal fears nearly as much as if you were a redhead. 🙂


 
Posted : 14/11/2020 9:11 am
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Thinking on it I would guess that the people who used this cache, and left a note, and a trinket(apparently you leave a trinket, and take one and wrote your time/date/username in the notepad) and it was whatever magnetic residue or whatever left by them doing so caused me to react. I walked directly to it, not near it, to it.

Should be easy to device a test to see if you can detect magnetic fields. It will be a major world break through if you are.


 
Posted : 14/11/2020 9:13 am
 5lab
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Is this a rare moment of consensus amongst stw posters?


 
Posted : 14/11/2020 9:13 am
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A troll, ya cheeky &^%$£ 😕

The main concern is if Anyone gains your email account/pass, they can take full control of your paypal without being logged in to it. If you dont think thats a major security flaw, then you're clearly not thinking straight.

I point this out and the very next day one of my and mine alone posts is deemed prohibited. Identical sales, and one is stricken for being prohibited. What about the rest?. Why only a single, just after I post on their own forum concerns their accounts are not safe if you can access them with the account holders email. Not their paypal password, just the email.

Cl;early you dont have any online concerns about the security of your banking. Lets hope nothing happens eh ?. I for one would be devastated to hear


 
Posted : 14/11/2020 9:14 am
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PayPal and EBay are different companies

2FA is a good thing

I’ve never had spam texts from eBay or PayPal

You’re being a bit paranoid about this whole thing, and the majority of posts since your OP suggest there is nothing untoward, but you don’t want to believe that. So kept doing what you’re doing, but don’t expect it to end with a win.


 
Posted : 14/11/2020 9:15 am
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Not their paypal password, just the email.

What?

How exactly?

You must have a different paypal to me?


 
Posted : 14/11/2020 9:16 am
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What the **** am I reading here? 😂

Your cleavers sold, so you’re in exactly the same position as the ones that haven’t been deleted yet

Email and phone verification is the normal way to sort pretty much any type of account

eBay and PayPal are not the same company

Irvine beach...... lost for words

eBay has 182 million users - you have not been singled out


 
Posted : 14/11/2020 9:22 am
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You've been reading too much Dan Brown.

Chill.


 
Posted : 14/11/2020 9:23 am
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you decide

Ok. You have a mental illness that is displaying here as extreme paranoia. HTH.


 
Posted : 14/11/2020 9:25 am
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The main concern is if Anyone gains your email account/pass, they can take full control of your paypal without being logged in to it. If you dont think thats a major security flaw, then you’re clearly not thinking straight.

Well it's not really a security flaw in paypal is it? It's a security flaw either in your email provider or in your own security hygeine that a third party has managed to compromise your email account. If they've managed to hack into your email they could probably have a good go at hacking your paypal too.

Cl;early you dont have any online concerns about the security of your banking. Lets hope nothing happens eh ?. I for one would be devastated to hear

No I don't. My online banking itself can't have anything changed without a lengthy process involving going into the bank I think. As for paypal or my email both have 2FA enabled so even if my email was hacked my paypal would be safe...

That quote also comes across quite nasty btw...


 
Posted : 14/11/2020 9:26 am
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What?

How exactly?

For your info.

Unable to authenticate paypal account. This means when i typed in my user and password, a page opens asking to authenticate.
Still not gained access, and cannot until ive received a code number from paypal, which you put into the authentication page box.
Press 'call' nothing happens. do it again and again and again over 2 days and no call received, so Im locked out of the payapl account till i add this code.
Got that ?.

It will allow me to change my password using the 'forgotten password. So I follow those instructions and make a new password., sent to my email, which is or may be hacked.
So keep in mind that you still arent signed into paypal, yet you can access these settings
Now usually you can not do that, but here you can, and all while not being signed it. All anyone needs is your email address that is connected to your paypal, as long as they have that email password.
So you change it, but still cannot enter, unless you add a mobile number. Any mobile number, one youve just bought, a mates, whatever.
So with your email details, the paypal account is wide open.

But many here dont think this is a security issue.
Fair enough. Hope none of you suddenly find your bank accounts been emptied. I know I'd be devastated to hear that.
Not.


 
Posted : 14/11/2020 9:26 am
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It will allow me to change my password using the ‘forgotten password. So I follow those instructions and make a new password., sent to my email, which is or may be hacked.
Now usually you can not do that, but here you can, and all while not being signed it. All anyone needs is your email address that is connected to your paypal, as long as they have that email password.
So you change it, but still cannot enter, unless you add a mobile number. Any mobile number, one youve just bought, a mates, whatever.
So with your email details, the paypal account is wide open.

I still dont understand the problem, just buy a ten quid mobile phone and add the number?

Are you honestly surprised you arent getting sympathy with the tone of your messages towards people?

Sorry but I'll say it, autism does not and has never provided an excuse to be a dick to people.


 
Posted : 14/11/2020 9:31 am
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Now usually you can not do that, but here you can, and all while not being signed it. All anyone needs is your email address that is connected to your paypal, as long as they have that email password.

So how do they get your email password?

If you have access to someone email account, you can gain access to lot of their other accounts, unless of course, you have a 2 step authentication set up with a mobile number or similar......


 
Posted : 14/11/2020 9:31 am
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You are badly describing a situation where a hacker takes over your email account and resets various accounts because they don’t have 2FA turned on. That is the risk you take when you don’t enable it...hence it’s importance.

You will not be able to set up online banking/credit card etc. without multiple security methods, most likely password, pin, 2FA prior to setting up a trusted device, so it’s not a reasonable analogy.

If you are going to argue with everyone who thinks you are wrong then you need to amend your thread title


 
Posted : 14/11/2020 9:32 am
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paypal(A subsidiary or Ebay)

Your whole theory does rather rely on this being the case, which it isn't.


 
Posted : 14/11/2020 9:34 am
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Meltdown of the week award...


 
Posted : 14/11/2020 9:36 am
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Your whole theory does rather rely on this being the case, which it isn’t.

Type into google 'Who owns paypal'.


 
Posted : 14/11/2020 9:38 am
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It literally says that ebay sold paypal 6 years ago...


 
Posted : 14/11/2020 9:40 am
 nuke
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go f£$% yourselves

Its disguising sweary words in feedback that got you in trouble in the first place


 
Posted : 14/11/2020 9:40 am
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Op - you haven't entered your information into a spam/phishing email have you?


 
Posted : 14/11/2020 9:40 am
 kilo
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‘Who owns paypal

Lizard overlords?


 
Posted : 14/11/2020 9:40 am
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With the greatest of respect, savant or not, you’ve not found a hole in the online banking services that keep the world running.

Just because PayPal asks for a mobile number doesn’t mean it doesn’t already have one for you. Do me a favour and enter anyone else’s mobile number and see if the authentication flow still works.

If your email account gets hacked and you reset your banking password, you’ll be asked to confirm other details before being let in, whether that’s memorable data or via a One Time Password to your mobile. You can only assign a mobile number while you’re authenticated.


 
Posted : 14/11/2020 9:41 am
 Drac
Posts: 50458
 

And with that thread closed.


 
Posted : 14/11/2020 9:42 am