I dunno how you can sleep at night ?
give him the money back and the price of some beers too + you need to change your name to uber scammer 8)
Hi,
In relation to Jammy's original post I was the unlucky purchaser of the forks in question.
As you can probably tell I wasn't too impressed at receiving a set of forks that can only be locked using a pop lock without the actual pop lock. As asked for three things to take place, 1. Pay for a pop lock, 2. Forward on a pop lock, 3. Refund the full amount and I'll send the forks back to him in the condition that I received them. Unreasonable? The last option puts us both in the same position we were prior to the sale of the forks with no one losing out as he had to pay for postage and I'd have to have paid for postage.
I wasn't impressed with receiving the forks minus the pop lock as the forks were described as being in excellent condition. In all fairness to Jammy the forks stanchions, seals etc are spot on, but excellent condition in my eyes means that everything is as it should be. If the advert said, forks are in excellent condition but the sale does not include the pop lock then I'd know where I stood and wouldn't have purchased them.
I'm pretty sure Rockshox and other fork manufacturers don't sell forks that can only be remotely locked without including the lock in the sale, or mentioning in the blurb what is and what is not included.
From the replies on this thread I can see that a few of you think it's my fault for not asking if it's included and that if it's not pictured then why would I think it's included. Well, to answer those points the picture provided of the forks was of them lying flat on the ground. All I could see was a lock to the top of the right stantion but as there was no cable or pop lock showing I thought it was a hand operated one (These forks are sold in two formats - pop lock or hand operated lock). As such I didn't question how the forks were locked.
For those wondering how much I paid for the forks it was £258 posted. I wouldn't say that's a bargain nor would I say I paid over the odds. I think it's a pretty fair price after looking at recent sales of similar forks on ebay. I know that the forks were at one stage listed on ebay but never sold, so I guess he only received offers below what I made.
If Jammy had offered a refund, partial refund or to forward on the pop lock then I would have felt better about the situation as I'm sure you'll all agree that you place a great deal of trust in people when buying stuff off the forum, especially when it costs hundreds of pounds.
I have been using the STW forum for a couple of years now and up to this point have never had any issues. I've always found that things I've purhcased from you chaps has been as described, or in most cases better than described. Likewise I've never had any problems selling items either as I try to include as much detail as possible about condition, age, use etc. Unfortunately, I now find myself in a situation whereby I have to spend another £15-30 on getting the forks to where they should already be. Is it fair? Personally, I don't think so.
Finally, for those that replied 3. to Jammy's original post I hope you never find yourself in the position that I'm in. If you do I'm pretty sure you'll feel differently about receiving goods that aren't complete then.
Thanks,
Ed
I just bought some revs without a pop lock so no way to lock out..
Not bothered as I knew this when I did the deal.
Anybody got a poplock for a pair of u turn revs
J.
[url= http://www.merlincycles.co.uk/Bike+Shop/Frame++Forks/Forks++Shocks/Rockshox+Suspension+Forks/Rockshox+Reba+SL+-+2010_880.htm ]Ouch and with poplock[/url]
legspin - Member
Ouch and with poplock
They are not the Teams tho, which are £340.
The ones at Merlin are SL, the ones the OP sold are Teams which are a tad lighter.
EDIT: Actually the SLs appear to be lighter.
Yeah but to be fair they were Team, not SL. This is a better comparison...
...and based on that, still ouch.
The Revs I got from Merlin came with a [u]pop[/u]loc, but not an adjustable one, which meant I could lock out but couldn't change the compression damping - so it does happen. In this case I think I probably would have given a full refund, as long as buyer paid postage. Suits everyone and both parties have spent the same amount of money.
Additional note: orangesoul in your wtd ad you're asking for a [u]push[/u]loc, not a [u]pop[/u]loc - are you sure you want that, and not a [u]pop[/u]loc, or an [url= http://www.merlincycles.co.uk/Bike+Shop/Frame++Forks/Forks++Shocks/Rockshox+Suspension+Forks/Rockshox+Poploc+Adjust+Lever_RS-POPLOC.htm ]adjustable poploc[/url]?
I bought my Rebas some years back full retail and I had to decide on the option or not of Poplock (remote lock out, all adjustment done on the fork top). Poplock was an option, so I think the onus was on you to have asked.
I snapped my bracket and don't use it anymore.. it's not that big a deal to be honest.
Right I've heard both sides and I'm ready to cast judgement:
I believe the seller has been a bit crafty here a bit devious to gain an advantage which I don't think is the spirit of the site.
If a pop lock was a standard fit and it was removed and no crown lock is there then to not metion this in the sale and at the begining of the thread is being economical with the facts to gain advantage.
So I'm with the buyer. He says he doesn't want a Poplock just a complete fork with some sort of lock out (crown or remote). If the fork isn't complete and this wasn't mentioned then the seller is in the wrong.
If they tuned up with no internals would this be the buyers fault for not asking?
"excellent condition" implies they are complete
"excellent condition but the pop lock has been removed" would be correct.
Give him his money back or buy him a pop lock! 😈 He's paid you good money for them, be fair.
+1
As a frequent buyer from the classifieds I would be very peed off if the listing did not specify "poplock not included" on a fork which obviously needed one
There is a wider question of why anyone would buy Rebas at that price with some of the deals from Merlin. I paid £256 for some Reba SLs from them including poploc a few months back - [i]and[/i] they chucked in a cane creek headset in the box, and handled a problem that I had with the forksquickly and professionally. I suspect the OP here is not going to provide a warranty.
I don't think anyone has been crafty or devious to be fair to both sides. Seller was silent on the poploc. Purchaser assumed either poplock or manual but didn't ask. Both sides have left a lot unsaid until after the event.
I think a return to seller and refund is fair, or split the cost 50/50 as I think both sides are to blame.
Stoatsbrother - Member+1
As a frequent buyer from the classifieds I would be very peed off if the listing did not specify "poplock not included" on a fork which obviously needed one
Depends if you *need* poploc. My forks came with one but I sold it straight on. It would never have occurred to me to mention that my forks don't have it, as I don't consider it essential
Depends if you *need* poploc. My forks came with one but I sold it straight on. It would never have occurred to me to mention that my forks don't have it, as I don't consider it essential
Okay a Poplock is not essential, but the seller should have stated the forks are incomplete and do not include a poplock or a manual crown lock out.
It's the whole spirit of the Classifieds that's wrong here. I bought a set of wheels off here that were descibed as nearly new. I didn't feel the need to ask if they included bearings, I'd expect the seller to state it if it's out of the norm.
Selling forks with no lock out at all is out of the norm and should have been made clear up front.
I dont understand are the forks poploc or not ?
Can they still be locked out manually ?
I brought some reba recently off singletrack. They have a lockout I can manually lockout on the top of the fork. Im not really bothered about poploc/pushloc/remote loc so wasnt an issue.
They dont look like they ever had a poploc attached or could be attached is this what this forks look like ?
As you can probably tell I wasn't too impressed at receiving a set of forks that can only be locked using a pop lock without the actual pop lock
Some Rebas have crown operated lockout, others need a poploc (or the dial just springs back to to the unlocked position).
Selling Rebas "in excellent" condition that cant be locked out is bang out of order. IMO the seller should refund and apolgoise. Personally I wouldnt buy anything from him.
Unless I've read the whole thing wrong
Yes, but it has been removedI dont understand are the forks poploc or not ?
No, not without additional partsCan they still be locked out manually ?
I await being corrected
My reading is the forks are complete but there is no remote poploc lever
TandemJeremy - MemberMy reading is the forks are complete but there is no remote poploc lever
This is my point, when I read the OP and I thought option 3 but then read victim's post.
As you can probably tell I wasn't too impressed at receiving a set of forks that can only be locked using a pop lock without the actual pop lock.
[b]We need clarity from the OP[/b]
Do the forks have a manual lock out lever on them?
or
Were they Poploc with the remote removed and no manual lever to included thus rendering lockout impossible without getting additional parts?
If it's the later and it was deliberately not mentioned then it ain't cricket
God I'm bored!
Option 4
Send him a piece of string, say it is the new weight weenie poploc option.
I'm gonna change my 3 to an undecided. I think we need to know exactly what the model is
set of forks that can only be locked using a pop lock without the actual pop lock.
Ok if this is true im also going to change to the seller should at least go halves on a poplock. If not supply the poploc.
Basically sold a secondhand £340 fork for a £260 which isnt the greatest bargain of all time. A poploc is going to be £40 new or £20 secondhand ?
If the buyer adds this on he might as well brought them new and got a warranty etc,etc
I assumed originally the buyer was complaining the forks were manual lock out when he thought they were poploc not that he could nt lock them out at all. Which is too important a feature to be missing and I would now consider the fork incomplete a bit like the cassette without a lock ring or the BB without spacers mentioned above.
I have offered both of them a remote poploc lever a choice of two at cheap prices.
£6 from each of them and he can have a secondhand lever FFS
I'll take it off you TJ 🙂
I always reach down on the uphill to lock mine out and then forget to unlock it on the way down 🙁
stop spoiling the fun by being reasonably trying to solve the problem.
[b]TJ[/b] I'd bite your arm off for both of those if they don't want them.
Nice generous and cheap solution too
[b]nbt[/b] fancy meeting you here 😉 If you never plan on locking out I guess you don't need it. But as a complete softie I'd want either the crown top lever or the remote.
Tiger6791 - Member
I'll take it off you TJI always reach down on the uphill to lock mine out and then forget to unlock it on the way down
By "reaching down to lock out" I can only asume you have the standard forks, in which case a remote poplock won't work with them.
By "reaching down to lock out" I can only asume you have the standard forks, in which case a remote poplock won't work with them.
No I dont think he has a crown lockout either ❗
By "reaching down to lock out" I can only asume you have the standard forks, in which case a remote poplock won't work with them.
Yep little turny dial on the crown, thought you could take it off and fit a remote poploc?
Yep little turny dial on the crown
I thought he explained that he didn't have said little turny dial thing and would have to either purchase this or a poplock to have a fully operational fork ?
double post - AGAIN !
HOLY SH** this thread has kicked off!!
To clear things up the forks are intended for use with a poploc, however they were bought off ebay and didnt come with one as i presume they are OE or something.
I have been busy with University over the last couple of days and havent had chance to properly sort this out. From my point of view i received an email from the buyer pretty much demanding i buy him a poploc so i replied saying no, as i thought this was pretty infair at the time.
However now having seen both sides of the 'story' i can see why it would be most fair to go halves on one. So TJ- YGM back 😆
No, we've gone 'off topic' and was talking about my forks.
🙂 so,,,,very ,,,bored you see?
the titt of a seller
Hmm, i might be changing my mind 😀
Tiger6791 - MemberBy "reaching down to lock out" I can only asume you have the standard forks, in which case a remote poplock won't work with them.
Yep little turny dial on the crown, thought you could take it off and fit a remote poploc?
Posted 10 minutes ago # Report-Post
You can, but it's not just a little dial, it's the whole poplock assembly it replaces.
You need a different MC unit to use a poplock. It has a spring inside so that the lever will return back, the crown lockout one does not have this spring inside so it's not a straight swap. Plus You either need a cable stop on the crown of the fork or a mounted one to have the outer for the cable to stop.
The Rebas sold are poplock compatible, means that You need a poplock/pushlock to lock them out as the spring in the MC makes the adjuster go back. Normal crown mounted lockout stay in place.
TJ - I'll give You £6 for one lever plus a bottle of beer and can collect 🙂
2010 Reba Teams - as new, lowers are immaculate. only ridden a couple of times (by me, god knows what the previous owner or owners got up to with it - why should I care ?)
fixed the original ad for you 😐
Ladies!
It is possible to unclip the spring in a Poploc MC cartridge to convert it to a manual adjust. It's not hard, just a bit fiddly, and does require a bit of disassembly.
However, I understand why the buyer may be reluctant to do this. (I did it to a pair of Pikes as I wanted rid of the poploc, and unfortunately I've already sold it).
I hope both parties reach a sensible and suitable resolution as I don't think anybody has deliberately set out to deceive. As far as I can see there was no 'Intent' so we shouldn't be rushing to judge.
How do you do that TW? Would like to do that to mine and make them manual adjust
Well, I have to agree with Jammy that this debate seems to have spiralled out of control.
To confirm...
- The forks are Reba Teams.
- They have the adapter for a poplock/pushlock etc at the top of the leg but can not be manually locked. If they could be manually locked (without having to take the forks apart) I would be more than happy with them. Unfortunately they can't.
- Jammy has offered to go halves on a poplock/pushlock etc and very decent of him too.
- I did express my dissappointment and probably wasn't the most diplomatic in doing this. Apologies.
So what can we learn from this...
- Sellers. Please advertise your porducts in as much detail as possible. Explaining if anything is missing, damaged, getting close to being worn out etc.
- Buyers. Ask questions. If you're not happy with the photo's provided or the product description, ask more questions. Never ever assume that something is as you'd expect it to be.
I believe that this debate has now been resolved between both parties for which I'm thankful.
Ed
Cheers Ed, very decent of you to post that up.
(MODS i think this thread should probably be closed now)
Ain't that cute...
arhhhh bless 🙂
STW so full of win
jamesgarbett - Member
How do you do that TW? Would like to do that to mine and make them manual adjust
peterpoddy has an online guide for it, with pics and step by step instructions - dead easy. I swopped my Reba's over to manual crown top as the polpoc kept sticking
Whip out the MoCo cartridge.
Look inside the red honeycomb thing. There is a SS shaft down the centre. About halfway down there is a spring hooked onto the shaft (via a pin) and onto the red plastic part. Unhook the spring using some long-nose pliers or a similar tool.
Reassemble.