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glad chainreaction ...
 

glad chainreaction are going bust

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As an aside anyone remember when CRC was two pages is in the middle of a mag.

I don't think I every got a full order there were always items missing (and refunded)


 
Posted : 30/10/2023 7:07 pm
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Only me that finds it a weird outcome for a database merge then. Or does everyone just need a bit more time to get the ‘witty’ comments out of their system before they can decide?

Why do people prefer making stupid jokes to discussing hypotheticals about database merges? 😴

I recently ordered some brake pads...I then carefully read the order details and it had been delivered to my old address

Unfortunate that you couldn't put a stop to it.


 
Posted : 30/10/2023 7:12 pm
ossify, J-R, J-R and 1 people reacted
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As an aside anyone remember when CRC was two pages is in the middle of a mag.

I don’t think I every got a full order there were always items missing (and refunded)

Yep. Remember ringing up to order a full groupset part by part, wheel build and frame. Oddly everything arrived correct, apart from the frame… which they sorted sharpish


 
Posted : 30/10/2023 7:29 pm
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btilliant……. been out on the bike in the mud, saw this when i got back, cheered me right up.

I aim to please.

And occasionally i am successful!


 
Posted : 30/10/2023 7:30 pm
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In the early days you could chat to someone who knew a fair bit about the stuff and the delivery was spot on and very quick

I then remember the call centre employed folk who spoke broken English and not so easy to answer any queries and the delivery much slower


 
Posted : 30/10/2023 8:01 pm
kelvin and kelvin reacted
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Skipped this mainly but

Goomer miss orders

Blames crc

People think he's being a bit of a prick?

Fair synopsis,


 
Posted : 30/10/2023 8:02 pm
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I read some of the first page then I got bored, so I hope someone has pointed out what matters is the net effect on the number and quality of jobs in the bike trade.

Centralised internet based selling reduces jobs - bravo your LBS who may profit from this.


 
Posted : 30/10/2023 8:07 pm
kelvin and kelvin reacted
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“Aberdeen man drowns at sea.”


 
Posted : 30/10/2023 8:08 pm
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Unfortunate that you couldn’t put a stop to it.

That deserved more recognition.


 
Posted : 30/10/2023 8:14 pm
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Cougar
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Unfortunate that you couldn’t put a stop to it.

That deserved more recognition

Too subtle... 🙃


 
Posted : 30/10/2023 8:18 pm
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Skipped this mainly but

Goomer miss orders

Blames crc

People think he’s being a bit of a prick?

Fair synopsis,

No, you missed out.

It's not CRC's fault.

It's the OP's fault, from not looking to check any discrepancy in billing and delivery addresses that none of us check really, because we've all been doing this for donkeys and it would be mad to think you'd need to check each and every time you order something from the company you've ordered from umpteen times.

It's crc's fault for changing the details

It's everyone here's fault for not using the LBS which was too expensive and we could get it cheaper online, which we all do except those now saying they never buy from outside their local bike shoppe, because they have too much money and like spending it keeping ailing businesses afloat.

So everyone is to blame including those unconnected to this actual purchase.

.

Im glad we sorted that one out 😀


 
Posted : 31/10/2023 9:01 am
ossify, andy4d, kelvin and 3 people reacted
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How many jobs lost in LBSs since those who ran the LBS in which they worked didn’t grow their own businesses, see opportunities for future growth or be in the right place at the right time, and then worked within the system to enable their particular LBS to become another CRC?

Sidetrack to a brighter note, but my local LBS has largely opted to focus on repairs and servicing, and it's a real mix of super high end stuff right through to your mum's shopper trike. They have an A4 sign saying CLOSED on their door as they're too busy to deal with any new customers. Seems like the bike industry as a whole isn't doing as badly as sales of new stuff would imply. He said his biggest problem was he was so busy trying to get through the workshop backlog that he was loosing money on the "shop" side of things as he just didn't have time to manage it, put stock on shelves etc.


 
Posted : 31/10/2023 11:50 am
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To be fair to the OP would you all have spotted a subtle postcode error?

Correct house number, correct road, yep, that's the address I want to use....

Meanwhile the postcode's gone from AA10 to AA20 and your delivery is 15 miles away.

I've done a few data migrations and as others have said the postcode should be one thing that's easy to fix as long as it's in a dedicated 'postcode' field.  However, I have also seen horrors like addresses stored without any dedicated fields, just rows of data so rows 2, 3, 4, etc. could be town, city, county or postcode all interchangeably.  That took some sorting out and could have easily resulted in errors like this if not done carefully.


 
Posted : 31/10/2023 2:18 pm
kelvin and kelvin reacted
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Well, STW seems confident.

stwcrc


 
Posted : 31/10/2023 3:23 pm
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think op needs to get laid


 
Posted : 31/10/2023 3:24 pm
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Bugger,  I’ve mucked up my delivery address again. I’m waiting on a rear mech hanger from an Ebay seller. Should have been here on the 31st October. Checked Royal Mail tracking and it’s in bloody Aberdeen. Anyways it’s getting redirected but I’ll have to wait a few more days. My Ebay default address was my old Aberdeen address. My new address is in there just not as my default. My PayPal is set to my new address.

Who shall I sack? Me probably 🤪


 
Posted : 01/11/2023 3:41 pm
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I had this problem with PayPal - somehow it defaulted to an ancient address. Fortunately I was able to go and get the item since it was local. Embarrassing though.


 
Posted : 01/11/2023 3:53 pm
 Aidy
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I'm not glad of the difficulties that they're facing or anything, but a chainset just arrived from them with different length arms. It was *surprisingly* painful to convince the person on the end of the chat to let me return them immediately rather than wait for them to perform a "stock investigation".


 
Posted : 01/11/2023 8:29 pm
kelvin and kelvin reacted
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It appears the op's wish is being granted, redundancies all round for in Portsmouth, Belfast and Edinburgh, no doubt he is well chuffed!!!!


 
Posted : 01/11/2023 9:40 pm
johnhe and johnhe reacted
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I was made redundant a couple of years ago, after 28 years in a job. And here in Belfast, CRC actually is my LBS. So I think the OP’s post sucks worse than just about any post I’ve ever seen on this forum. My first inclination is to wish that a similar redundancy situation befalls the OP. But after my trauma of redundancy, I wouldn’t wish it on my worst enemy.


 
Posted : 02/11/2023 2:08 pm
Murray, simondbarnes, Murray and 1 people reacted
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somehow it defaulted to an ancient address

Molly
Cave no7
Neanderthal Way
Stonehenge
Doggerland


 
Posted : 02/11/2023 2:17 pm
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