[Closed] Gas/Leccy - recommend or slate your supplier

I'm with swalec... There's always been electric in the plug sockets so they seem to be doing OK

NPower = cretins

Good Energy are good.

http://www.goodenergy.co.uk/

I'm with first utility - I quite like them so far - monthly readings submitted online, cheap bills so far.

They came out cheapest from a price comparison site which had a nice £30 something cashback as well.

OVO have been great for us, helpful, friendly and cheaper.

EDF - incapable of making their monthly budget cover our demand. Set up both my and my parent's electricity & gas accounts to only credit against the electricity account resulting in comical bills and final demands. Cheap. Avoid.

eON - our empty, for sale flat which is technically "off" keeps receiving stupendous estimated bills, even though we submit meter readings every month which are the same as the previous 12 months. UK call centre employing non-English speaking unemployables. Incapable of changing the name on the account from the letting agency we were using two years ago. Idiots. Avoid.

Ovo seem quite good at present.

[quote=mt ]Good Energy are good.
> http://www.goodenergy.co.uk/
br />

Due to a bug in their billing system I haven't been billed since November, I even moved out in June and still no bill. It's gonna be a whopper 🙁

EDF works fine for me. Price fixed for 2 years again at a cheap price.

Ecotricity - excellent customer service, UK (Stroud, Glouscester) based. They do gas as well as electricity. I prefer my electrons to glow in the dark hence EDF 🙂

I've been with Atlantic Electric and Gas for years. Good service, easy to understand bills. No idea how competitive they still are though..

According to my annual summary, gas usage was 40% down on last year (very mild winter).

Cheers all, helpful info. Any other experiences welcome. Also suggestions as to how exactly to choose! I guess there's choice based on cost, or how they generate their power.

I kinda figure most will be a bit of a hassle to deal with, utilities always are, but some are consistently worse. Though most of the time you don't actually have much interaction.

I selected mine on cost from a switch site...

NPower = cretins

This.

mt » Good Energy are good.
> http://www.goodenergy.co.uk/
/p>

Due to a bug in their billing system I haven't been billed since November, I even moved out in June and still no bill. It's gonna be a whopper

Due to a bug in their billing system (or more likely human error when I asked to update my direct debit) I am being billed twice for my electricity at the moment. Maybe I'm paying for yours chvck. Need to ring them about that. But I'm happy to be bolstering my green credentials anyway.

First Utility here as well and so far so good after changing in June. Really easy switch, really easy monthly billing and meter submission and £40 back via

[url= http://www.topcashback.co.uk/ref/apdawson ]http://www.topcashback.co.uk[/url]

Ecotricity = the cheapest and really nice tree hugging people to boot.
I'm sure I get something if I send you a recommendation but they are so jolly nice I don't want to take anything from them.
Tim

Also using Good Energy - no billing problems here, luckily. And they were significantly cheaper than the other options including my last lot, NPower. NPower were completely incompetent and useless, would pay a premium just to avoid them.

use Good Energy cause they are cheaper. Bonus on being greener (than grass).

EDF - probably worst experience of my life. Started the swap from british gas to them in January and I still have yet to have a properly working and current metre reading set up on their systems. They have til end of August to rectify it despite numerous amounts of contact from me and if by then they havent ill be swapping. Yep they were cheaper than British Gas for us but definitely not worth the price saving down to the sheer hassle of incompetence I've come up against.

What Tim said:

Ecotricity = the cheapest and really nice tree hugging people to boot