Excellent Customer ...
 

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[Closed] Excellent Customer Service from Alpkit.

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Posts: 0
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Topic starter
 

The battery case lid on my Gamma head torch broke the other week so contacted Alpkit to see if it could be repaired. I didn't have a receipt and I'm sure it was well out of warranty but they said post it in and they can fix it. Just received it back in the post all fixed with no charge!
Well done Alpkit!!


 
Posted : 08/03/2013 11:15 am
Posts: 7671
Free Member
 

Yep they're good.
Asked for a repair kit for a leaky Airic, got a half dozen sent out.


 
Posted : 08/03/2013 11:25 am
Posts: 0
Free Member
 

Agreed. I sent an old (4 years plus) gamma in due to loose battery connections. Fixed quickly and for free and even returned with new batteries.


 
Posted : 08/03/2013 12:00 pm