[Closed] Easy jet looses 17 bikes on 1flight from Edinburgh

surely the travel insurance will pay out for that.. 🙂

Mates of mine got back from Les Gets last week. Sleazyjet left their bikes in France. Better than your situation but still a serious demonstration of sheer incompetence and lack of professionalism.

easyjet wouldn't 'lose' them - it would be an organised decision due to plane weight/fuel amounts/other luggage (according to an ex-air hostess friend of mine)

the ground handling crew (a seperate company) might 'lose' bikes though. not neccessarily easyjet's fault.

but it does suck!!! friend of mine has his missing too...

Bad news - some years ago a similar thing happened to a large group of our mates coming from Glasgow (Sleazy Jet).

They sorted all the forms etc. out at Geneva airport and the bikes were all delivered 24 hours later to our digs in Morzine.

Not ideal but at least they only lost 1 days riding & being Scottish, enjoyed the chance to drink like fish for a whole day 😉

Had a simliar thing with snowboards myself (fortunately on the return journey) & again Squeezy Jet, but they were delivered 36 hours later to our home addresses.

As above - just claim the hire bikes on your travel insurance
No point in getting all stressed up on your hols

I live in gloucestershire and always drive to the alps - similar price and at least i know where my bike is and how it's being treated on the trip.
Flown once with my bike and despite trying to pack it all properly in a bag i got two bent disc rotors and a bent chainring.

Dunno what i'll do when i want to ride in NZ or Whistler!

It was 22 on the 7am ed to geneva . Mine and 4 others in my group

We got ours at 9.30 today top marks to swissport though . Eazy jet really could no have cared less

Nothin missed as lifts in les arcs closed for lightening

Easyjet service in general has gone downhill (excuse the pun) rapidly over the last year or 2, they now make it seem like the passengers are a hindrance.

Good pun mate got us laughing cheered us up

Swissair been on the phone bikes ate now en route will be there by 1

But a biking holiday is not the same without a bike .

Btw keith if you were the glasgow guy at the ubersize baggage whos motorbike engine took 3 weeks to cone from states ?

I was the guy in the green teeshirt

That is shite news - but not surprising.

Ive just come back from the Alps, but I drove in my van with all the bikes of our group. It was a plesant drive and way safer. No crush, herding, scumbag passengers and crew. Plus we could take all our kit and spares - it was a mobile support van.

Hopefully your travel insurance will pay up, ring them to check though or you may be in for another rant.

Trimix - from aberdeen driving isnt an option - 1 day just to get out of the uk !

I hate waiting on the lifts to open !

Also i fully expect them to go missing on the way home . With a bit of luck mines goes perminantly ! Its ibsured and was built specifically for france ! A troof would make a nice replacement 🙂

As above, no way they would have space/weight allowance for that many bikes & their ticket booking system probably doesn't take that into account.

Putting bikes on planes - always remember the small print. Although you are paying there is still normally a caveat about them only being on the same flight as you subject to space and they have a right to put them on a later flight. Think about it logically - 18 bikes on one flight - that's a lot of space. As such I'm not sure insurance would cover it.

I used to have to travel lots with my bike(s) for overseas races. I've had my bike delayed behind me loads of times with all sorts of airlines from the cheap n' nasty to the full price ones. It's enevitable when loads of folk all want to get to the same place with a bike. Sods law had it that I always got delays for the bike when I had cut it fine between landing and the race. Only once had to borrow a bike. In fact often it's a winner as the bike gets delivered to your hotel and carrying the bike there yourself is a pita. But it is stressfull.

I hope yours catch you up soon.

I'm still waiting for a DH bike to turn up from Geneva (put it in Easyjets hands in July 1999).

****s!!

A DH bike owned by you would be worth a fair bit GW, the thief probs put it on ebay and retired.

Putting bikes on planes - always remember the small print. Although you are paying there is still normally a caveat about them only being on the same flight as you subject to space and they have a right to put them on a later flight. Think about it logically - 18 bikes on one flight - that's a lot of space. As such I'm not sure insurance would cover it.

Trimix - from aberdeen driving isnt an option - 1 day just to get out of the uk !

Has been done Terry.

Barry get his bike?

Yes he did .

For a fortnight id drive

We were there at check in opening - half of us got bikes half of us didnt. No rhyme or reason too who go and who didnt

went BA from Gatwick to Geneva....no problems!

would NEVER use sleazyjet EVER
!

would NEVER use sleazyjet EVER

+1

not after they dumped me at luton.

used 'em a few times - even flew with our tandem. No problem at all

used 'em a few times - even flew with our tandem. No problem at all

Apart from this time?

[url= http://www.singletrackworld.com/forum/topic/easy-jet-dented-frame-how-much-to-claim ]http://www.singletrackworld.com/forum/topic/easy-jet-dented-frame-how-much-to-claim[/url]

oh my gawd I am dim sometimes

I had my bike delayed twice on BA. Was couriered to my door as soon as it landed (even though it meant being delivered at midnight) so can't really complain too much.

TandemJeremy - Member

oh my gawd I am dim sometimes

TJ, admits I got something wrong shocker! 😉

tj wrong! are you mad? 😯

BA left my bikes in glasgow for a day and then delivered them to the wrong hotel. Finlly got them after two days

oh my gawd I am dim sometimes

I blame the Fatties!

It was their excess weight and bigger clothes which took up all the extra space and weight.

We must be lucky flown with our bikes at least once a year for the last 8 and never had a problem, never had anything broken (but then Mr MC does pretty much take them apart) or lost. As mentioned though 17 bikes on a plane they won't have accounted for that. Mind booking with BA you put the bike as "excess luggage" Easy Jet should have known as you book the bikes on as a "bike".

As mentioned though wouldn't your holidya insurance pay for the days hire of a big ass DH bike?

Why do people take out holiday insurance? Why pay for the fraudsters and all those people working for the insurance company when you can self-insure. Health is the only important one and that is covered by the european card (in Europe obviously). You'll find that many other things get covered if you use a credit card, your car insurance covers a host of others if you go by car (even skiing in my case) and airlines have to comply with obligatory compensation rules.

Each time you go on holiday note how much you would have spent on insurance and how much you could have claimed. You'll soon have a kitty to cover most eventualities. Do the same on everything you insure and if you're more careful (and more honest) than average you'll be quids in. Just the money I've saved by insuring my car third party (no fire or theft) over the years (with compound interest on the money saved) is enough to buy a more expensive car than I've ever owned.

EasyJet, Ryanair etc: hand baggage only and rent anything you can't wear/carry. Regular airlines: pack it well and cross your fingers.

We are off to Livigno for a couple of weeks and driving from Edinburgh. Easyjet was too dear with bikes...

Why do people take out holiday insurance? Why pay for the fraudsters and all those people working for the insurance company when you can self-insure. Health is the only important one and that is covered by the european card (in Europe obviously). You'll find that many other things get covered if you use a credit card, your car insurance covers a host of others if you go by car (even skiing in my case) and airlines have to comply with obligatory compensation rules.
Each time you go on holiday note how much you would have spent on insurance and how much you could have claimed. You'll soon have a kitty to cover most eventualities. Do the same on everything you insure and if you're more careful (and more honest) than average you'll be quids in. Just the money I've saved by insuring my car third party (no fire or theft) over the years (with compound interest on the money saved) is enough to buy a more expensive car than I've ever owned.
EasyJet, Ryanair etc: hand baggage only and rent anything you can't wear/carry. Regular airlines: pack it well and cross your fingers.

So to summarise, you're a cheapskate

Easyjet service in general has gone downhill

Really? By christ, they must be bad now, then. I can only assume that once hitting bottom they started to dig.

(Health) is covered by the european card

That's [i]very[/i] basic cover, though.

I've checked the dictionary and "cheapskate" doesn't include "basing decisions on logic rather than unfounded fears" or "generally buys XT but sometimes can't resist XTR".

[i]Why do people take out holiday insurance?[/i]

How does the European card get me helicoptor'd off a mountain?

Self-insuring is only practical if you take frequent holidays, for people like myself who only go abroad on average once every five years, self insuring is risky when entrusting £4k of bikes to the airline.

Besides, places like Snowcard will cover you and your equipment under one policy. And, those of us with M&S insurance can be smug that their bikes are covered even in the hands of baggage handlers 🙂

It's not very basic, it's as good as the health service of the country you're in, Cougar. My mother-in-law broke her hip whilst staying with us in France. She was taxi-ambulanced to the hospital, operated on within four hours, spent a week in hospital and had psysio when she came out. She was insured and put in a claim for everthing that wasn't free: £40 for the taxi-ambulance.

You don't need a Euro card to get helicoptered off a mountain. They'll normally get you off without a helicopter for 100e or so unless you're really smashed up, and if you need a helicopter they'll give you a bill for 600e-1200e. You decide what to do with the bill.

17 bikes on 1 flight? If I turned up at the airport and saw that many bikes booking onto my plane then I'd worry...

It's a lottery really and nowt to do with the baggage handler - more to do with the captain and his fuel.

I've always flown BA to Geneva with the bike with no problems. Always book it on in advance and pray that not many other people will be travelling with bikes. I usually book the earliest flight in the morning even if it means being at check-in by 5am.

There will be a standard allocation for space for outsize baggage on a flight - more go on a fill up basis if there is space. 17 bikes is way more than the airlines plan on, so most would never have been loaded. They did not lose your bikes - they knew where they were.

Why do people take out holiday insurance? Why pay for the fraudsters and all those people working for the insurance company when you can self-insure

Really? Self insurance is quite a gamble - you need pretty big resources to do that. Do you have car insurance, or do you self insure there too?

I've been across the area covered by the Euro card a few times. I'd not want to think about anything other than A&E in a few of those countries and would want better care / repatriation if required. Magnified by about x1000 for a family man.

The only holidays I buy insurance for is the ones in the US (at least once a year for family visiting). By the time you've paid for that (and believe me, self insurance is not an option there), paying annual that covers Europe isn't much of a stretch.

You don't need a Euro card to get helicoptered off a mountain. They'll normally get you off without a helicopter for 100e or so unless you're really smashed up, and if you need a helicopter they'll give you a bill for 600e-1200e. You decide what to do with the bill.

And the rest! When Swiss Air Glacier Rescue scraped me off a Swiss Alp, the bill from them alone was in the order of £2000. Add in 4 days in a Swiss Hospital (lovely nurses, dire food) and a private air ambulance flight back to the UK and the bill was over £20,000.

All paid for by Direct Line. Oh and they paid to get my bike and luggage back too cos I couldn't carry it.

As for EasyJet - never had a problem with them and I've had loads of flights to France, Spain, Switzerland with them. And they're much less obnoxious than Ryanair.

Just the money I've saved by insuring my car third party (no fire or theft) over the years (with compound interest on the money saved) is enough to buy a more expensive car than I've ever owned

As for travel insurance, it's all very well having an EHIC to get treatment, but that doesn't get you off the mountain where you've injured yourself. We have free travel insurance through our bank anyway.