[Closed] Connection settings for 3rd party router

With virgin you need to keep the original router and put it in to modem mode and then attach new router to that
Don't know if that is the same for BT

Thanks Stevie750 - as i understand it the BTHH5 doesn't do standalone modem mode. I tried unsuccessfully last week.

TL;DR - if you want to use that router with your current service, I think you're going to need to buy a separate broadband modem. Then you connect the router to that and set up a PPPoE connection on the router using the normal BT Infinity settings.

[Looking at the specs for that router, it doesn't have ADSL/VDSL built in. It's designed to work with a broadband service that provides a native ethernet port. Sounds like you've got a VDSL service (if Infinity). So, you need a broadband modem. There are a few on the market. If you use the BTHH5 in front of the router you'll get "double NAT" (both boxes will act like a gateway), which may not be a problem but it's not ideal.]

Should have clarified, it has worked in the past, but after resetting to defaults it no longer connects. Not sure what if any settings might need a tweak.

Cheers

Is it this router? https://www.asus.com/uk/Networking-IoT-Servers/WiFi-Routers/ASUS-WiFi-Routers/RT-AC88U/techspec/

Because there's no mention that it has a modem. Did you have a separate "openreach" modem?

thanks DC - it's one of these:
https://www.currys.co.uk/gbuk/computing-accessories/networking/network-routers-and-switches/routers/asus-dsl-ac88u-wifi-modem-router-ac-3100-dual-band-10157995-pdt.html

That’s a DSL-AC88U then (not RT-).

If you’ve reset it you’ll need to set it up with PPPoE for infinity.

I had a quick google for you and couldn’t find instructions for that exact model but this might help

http://www.paul-lee.co.uk/how-to/asus-dsl-ac68u-configuration-settings-for-bt-infinity/

Thanks @dc2.0 , I'll give that a try and see if i can get connected. Cheers