[Closed] At what point is it ok

In about 5 mins once I've made a brew

I'm still wondering why your last thread got deleted. People are usually allowed to pitchfork those who have crossed them.

Apparently, the user in question, has form for this....as in shit gets dragged out.

I'll just post my usual thing: If you have time to list it, then you should have time to post it.

wheels?

Is it Hora?

Publish and be damned! Or banned? Or applauded? Or something or other.

I'll get the biscuits then 🙂

*Opens tub of heroes*

Wheels.

classified seller last active a year ago.

Can't see they're even going to notice being named and shamed, tbh, but go ahead...

I'd post on the FS thread as well in case others check their history.

This sounds good.... (opens packet of biscuits to go with the cup of tea)

classified seller last active a year ago.

Can't see they're even going to notice being named and shamed, tbh, but go ahead...

I'd post on the FS thread as well in case others check their history.

Someone needs to go back to detective school.

PayPal gift?

Jamie - Freeloader!

Someone needs to go back to detective school.

How do you figure that? Looks the case.

Name and shame!

binners - Member
PayPal gift?

How do you figure that? Looks the case.

just to clarify, not these?

[url= http://singletrackworld.com/forum/topic/cheap-26-wheelset-with-tyres-tubes-35-posted ]http://singletrackworld.com/forum/topic/cheap-26-wheelset-with-tyres-tubes-35-posted[/url]

*prepares to hand detective badge back in*

Paypal gift? 😆 Not a hope chief. I sent it for 'goods' and have opened a dispute.

I dunno. It's been 12 days. Am I being unreasonable? It's all gone a bit 'mumsnet', hasn't it?

*prepares to hand detective badge back in*

.....and your gun.

These ones-

http://singletrackworld.com/forum/topic/fs-whyte-801-hardtail-rockshox-and-manitou-forks-sun-ringle-wheels-all-26

I paid on the 5th.

Checks fridge, still have a couple of 6 packs. Let be 'avin you
[img] [/img]

[img] [/img]

Now would be good, work is slow today.

[i].....and your gun. [/i]

Ok;

[img] [/img]

[edit]

hang on a minute! I posted on a thread about these wheels a few days ago.

stw have deleted it and now I've got no badge and gun?

It's not fair I tell you. *stamps foot*

Did you see his (I presume) short-lived thread on this very issue a day or so ago? Apparently he's been in bed with the flu.

Doubt this thread will last much longer, anyhow.

Doubt this thread will last much longer, anyhow.

How come, tho? Because the seller is a regular? Seems a bit harsh, if the buyer cannot get redress any other way?

Not as if it's the first time...

http://singletrackworld.com/forum/topic/does-anyone-know-user-mboy-in-real-life

Right, ok then. I think I've been polite and patient in my emails. My emails are in plain text and mboy's are in bold. I left the text verbatim other than removing email addresses, home addresses and phone numbers. Here you go-

Hi,

Can I have the "Sun S-Type rims built onto Formula 20mm 6 bolt front hub, and Shimano Deore M525 6 bolt rear" with tyres, tubes and rotors please? Are you happy to do them posted for £80?

Gmail
Dec 4 (13 days ago)

[b]to Michaela
Hi Michaela

You can indeed!

Whereabout are you incidentally?

How would you prefer to pay? PayPal gift is easiest for me, or if you'd rather can do a bank transfer or even an old fashioned cheque.

Regards

Mark
[/b]
Michaela
Dec 4 (13 days ago)

to Gmail
Hi Mark,

Ta! I'm in County Durham so it's a fair old trundle down to pick them up. Can you send me a PP invoice to

<my email address>

please? Stick a fiver on to cover the fees as well. An invoice is better for me as it's a traceable tax-deductability... I may get my DMR Exalt built up yet!

Michaela
Dec 5 (12 days ago)

to Gmail
Hi Mark,

Paypal wouldn't let me pay the invoice, I don't know why, so I sent the payment to this email address instead.

thanks,

Michaela

[b]Mark Bonnes
Dec 6 (11 days ago)

to Michaela
Payment was received all well and good many thanks

Wheels are boxed up, ready to go, can you let me know the delivery address and I'll get them posted out to you on Tuesday hopefully.

Regards

Mark
[/b]
Michaela
Dec 7 (10 days ago)

to Mark
Hi Mark,

Please send them to

Michaela
<My postal address>

Thanks again for going to the trouble of posting them.

Michaela
Dec 10 (7 days ago)

to Mark
Hi Mark,

Did you get a chance to post the wheels yesterday?

Michaela
Dec 12 (5 days ago)

to Mark
Hi Mark,

Any chance of an update please?

Mark Bonnes
Dec 12 (5 days ago)

[b]to Michaela
Hi Michalea

My apologies, been ridiculously busy, forgot to ask for your phone number.

Tried to get them delivered on Wednesday, but I need your number for the delivery.

My apologies, wheels on their way to you ASAP once I have your number.

Mark
[/b]
Michaela
Dec 12 (5 days ago)

to Mark
Hi Mark,

Thanks for getting back to me. Our number is <phone number>

Michaela
Dec 15 (2 days ago)

to Mark
Hi Mark,

Got an update please? It's been 10 days since I paid for the wheels.

Ta,

Michaela

[b]Mark Bonnes
Dec 15 (2 days ago)

to Michaela
Yes, the wheels are on their way. I know that it was late, but I tried to send (as explained to you) middle of last week, but could not send them without your phone number. On Friday I got your phone number. Couriers don't pick up on Saturdays or Sundays, so there was nothing else going to happen til today. I can't do anything else to speed it up!

Why have you now cancelled the payment?

Why have you been mouthing off on STW forum?

I'm not the best at email correspondence at times I will admit, I'm generally too busy for my own good. The last 3 days have been spent almost entirely in bed with the flu though (just after I'd finished building my new bike so I haven't even had the chance to ride it!), so you'll understand I'm more than a little upset at your personal attack on me on STW.

Regards

Mark
[/b]
Michaela
Dec 16 (1 day ago)

to Mark
Hi Mark,

Thanks for getting back to me. It's unfortunate that, although you were able to post messages on STW you were unable to answer emails. I'll take each point of your email in turn to keep it clear:

"Yes, the wheels are on their way. I know that it was late, but I tried to send (as explained to you) middle of last week, but could not send them without your phone number. On Friday I got your phone number. Couriers don't pick up on Saturdays or Sundays, so there was nothing else going to happen til today. I can't do anything else to speed it up!"

That's great, thanks. Which courier service have you used and can I have the tracking number please? You (finally) emailed me last Friday, a week after I paid, for a phone number for the courier. That's not 'the middle of the week'. The thing you could have done to speed it up would have been to have treated me like any other paying customer. Just because I'm the thick end of 200 miles away does not mean that I'm any less important to your business than somebody who walks in through the door.

"Why have you now cancelled the payment?"

I haven't cancelled the payment. I opened a paypal dispute (which I couldn't have done had the payment been sent as a gift- good job I didn't, eh?). I will cancel the dispute if/when the wheels arrive and they're as described. Don't worry, I'm not about to rip you off or try to pull a fast one. It seemed the best way to elicit a response from you.

"Why have you been mouthing off on STW forum?"

I found the parts you were selling on there. You have other parts for sale on there too. It seemed prudent to perhaps warn other STW users that you're not a very reliable seller. I will post up an apology if/when the wheels arrive if you like, that's not a problem at all. Far from what you now think, I'm actually quite a reasonable person.

"I'm not the best at email correspondence at times I will admit, I'm generally too busy for my own good."

That's not my problem and it's not the best way to run a business. If I ran my business (yes, I'm self employed too and I make and sell motorcycle and bicycle parts) like you appear to run yours I'd have gone out of business- people would have just stopped buying from me. As it is, I'm in my fifth year now and have a (generally) good reputation for timely post and keeping people in the loop, so to speak.You have to make the time to email people even if it's to apologise for not having had the time to send their stuff yet. Generally, people respond better to a stream of communication than having to badger the seller for information. That's some (hopefully taken as) genuinely friendly advice from one small business to another.

The last 3 days have been spent almost entirely in bed with the flu though (just after I'd finished building my new bike so I haven't even had the chance to ride it!),"

Again, that's not my problem. I'll refer you back to the 'being able to post on STW but unable to email' thing I mentioned previously. I'll not probe too deeply as to how your flu abated enough (those lemsips are great, aren't they?) to go for a ride out in the freezing cold with your GF on Saturday when she came off on black ice, it's about halfway down this page-

http://singletrackworld.com/forum/topic/dark-side-just-fell-off-on-ice-advice-on-tyresriding-style-etc

"so you'll understand I'm more than a little upset at your personal attack on me on STW"

There was no personal attack. I just posted up facts about our transaction.

As I've said, if/when the wheels turn up I'll cancel the paypal dispute and post up an apology if you like. No hard feelings from me. You should take the advice about communicating better with paying customers on board though, and if you do try to use the 'flu as an excuse next time at least be smart enough to not post about a ride out over the time you say you were 'almost entirely in bed'.

Michaela

Oh man and here was me busy sharpening the pitchfork and getting my torch ready 😥

Not sure what being in bed ill has to do with not communicating with someone, he was happily posting away last night.

If he sent it via myhermes in the Nwest they had a distribution center fire. Maybe he didn't select insured and is doubting you? Weird though as mboy doesn't seem to be bad and if paid via goods its hardly scammy. Hope he's OK not had a fall.

[i]if you do try to use the 'flu as an excuse next time at least be smart enough to not post about a ride out over the time you say you were 'almost entirely in bed'.[/i]

good point well made.

The ill bit may or may not be true, but the time he was purportedly 'almost entirely in bed' he was actually out, so he says, on a group ride out where his girlfriend crashed on black ice. He even posted in a thread about it-

http://singletrackworld.com/forum/topic/dark-side-just-fell-off-on-ice-advice-on-tyresriding-style-etc

his post is about half way down the first page.

How come, tho? Because the seller is a regular? Seems a bit harsh, if the buyer cannot get redress any other way?

Nah, just saw the other two had gone, so figured it was topic verboten and would go the same way.

In answer to the OP, I'd probably wait a little longer before launching a full nuclear assault, given that this is the busiest week of the year for parcel deliveries.

It doesn't strike me as being quite in the same league as some stuff that has been put up here for pitchforking. Perhaps I'm just a bit too trusting, eh?

I think the OP's just looking for proof of posting at the moment, not actual delivery?

if you do try to use the 'flu as an excuse next time at least be smart enough to not post about a ride out over the time you say you were 'almost entirely in bed'.

Ooof!

martinhutch- Trusting is good. It's the best way to view the world.

I'm frustrated because

a) I really could do with the wheels to finish that DMR!

b) When I take a payment for something that needs a courier I keep the buyer informed all the way with the name of the courier company and a tracking number. It's two or three days at the most between taking payment and getting the item collected. Hell's teeth, it's not even as if you have to physically take stuff to a post office any more!

Let's be honest even if it's the busiest time for deliveries it doesn't stop them from posting it and providing a tracking number at the least.

On a separate note don't think I've ever needed the recipients phone number when sending stuff via PF and it's always got there fine.

On a separate note don't think I've ever needed the recipients phone number when sending stuff via PF and it's always got there fine.

I did raise an eyebrow when I read that as a reason for a delay. It's up there with my dog ate it.

some couriers ask for it. I always put mine or leave it blank.

my hermes ask for a phone number for the delivery address but you can enter any old shite or indeed your own number to get around that - they never use it.

Time to crack open the Christmas Quality Street - could be a long thread!

I'm on kayla1's side with this - it should be 2 to 3 days max for posting stuff. If you're 'too busy' to get things sorted, then sell them at a time when you are less busy.

How would you prefer to pay? PayPal gift is easiest for me, or if you'd rather can do a bank transfer or even an old fashioned cheque.

Yep, must admit I'd want a tracking number. But then, I can't help but sense a breakdown in relations between you two over the past few days.. 😀

Is this guy a professional trader, a private seller (as the ad suggests), or a mixture of the two? I wouldn't expect wiggle-style turnaround from a private seller, so I'd probably leave it a little longer before starting one, let alone two threads on here and slating him on his fb.

I've had stuff not dispatched from shops for a week or two before I start chasing. Perhaps that's not the way of the world any more.

If you're 'too busy' to get things sorted, then sell them at a time when you are less busy.

This! If you can't post it in a reasonable time, don't sell it. Or, if something comes up, let the paying customer know and keep them informed.

How would you prefer to pay? PayPal gift is easiest for me, or if you'd rather can do a bank transfer or even an old fashioned cheque.

Is it me or is this just taking the piss given the massive don't use PP Gift tag on the FS forums

Yup, pretty cock-ish thing to do