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Got my envelope today!
Anyone had replacement ones? I just found mine today and ordered the envelope/box.
Not yet but I only sent it off yesterday. 😀
Received my envelope about a week ago and sent it off rapido.
Personally I'd prefer a like for like as I did have one of the current nanos as a company Xmas present and although it's a lovely looking bit of kit,I did not find it as user friendly ,I could easily adjust the volume or skip to the next track without taking my old nano out of my pocket,can't say the same for the new one.
It would appear that the old nano's we sent back are being replaced with the new 6th gen models! w00t!
Happy with that although it did seem like sending off a faithful friend! (sort of)
njee - there's a note in this envelope about liquid damage. You have to contact them if your product has evidence of accidental damage
That's interesting. It still works (except for the screen), and resides in the glove box of my car (where I don't care the screen doesn't work) on the iPod connector, so I can't see they'll refuse it, or my car may catch fire!
Be a proper result if we got 6th Gen ones! Must send mine off!
STW is great. I would NEVER have known about this otherwise. Cheers
So has anyone actually got one back? Wondering what it will be now, and wondering if I should have been patient and sent it as late as possible to get a newer one...
Still, bonus either way.
I returned mine about a month ago so hoping for the replacement pretty soon.
Will let you know exactly which model it is when it turns up.
Edit: I just checked the postage receipt and it was actually only sent on the 2nd Dec so I'm jumping the gun a bit, they did say 6 weeks originally so taking that and the Christmas break into account I wouldn't realistically expect mine for another month I guess.
Yea, but when somewhere says "within 28 days" do you ever expect it to take that long? Am hoping it will be within 6 weeks, hopefully today 🙂
Not going to check the postage receipt in case it was very recent... 😉
You can use the check repair status thing on their website. I've checked and mine was only received this week ( sent two weeks ago)
Mine was received by apple on the 9th (sent on the 27th Nov) says pending
They found a huge consignment of unsold Nanos in Steve Jobs's garage. Most Nanos will have died by now although mine was going fine because I replaced the battery, a small but extremely irritating and difficult task I shall never undertake again.
I sent mine off on 28 November and the repair status on Apple's web page didn't change until last week when it changed to show it having been received on 13 December. It now says "Product Replacement Pending". Not holding my breath...
I have the envelope but haven't sent it off yet. I tried reading the instructions but didn't understand them. 😥
Same, waiting to hear if it's worth it. If you get a nw one fine, but if it's someone else's with a new battery and back then no, I will take they risk
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I have the envelope but haven't sent it off yet. I tried reading the instructions but didn't understand them.
just put pod in smaller envelope (says box on the instructions)
Give to postie and ask for a proof of postage
If you are fishing then i fell for it but hey ho its christmas
Mine has been sitting since the 9th Dec at awaiting replacement, so if it is dodgy they have taken apple in as well ..... I hope
Mine too shows awaiting replacement with that same Dec 9th date even though they had it a few weeks b4 that..................
just put pod in smaller envelope (says box on the instructions)Give to postie and ask for a proof of postage
If you are fishing then i fell for it but hey ho its christmas
I must admit I didn't read them very well and I had had a beer. I will read them again and do it over Christmas.
I wasn't fishing 🙁
Just had UPS at the door with a parcel, opened up to find a brand new touchscreen Nano. Thanks for the heads up guys the old Nano had just been sat in the kitchen drawer cos the battery life was crap. 😀
Just found out about this this morning, thanks STW.
Ordered the envelope but i've not had a confirmation email or anything through. Do i just sit and wait?
Yeah envelope should just turn up. Make sure you write down your serial no. as i forgot and couldn't track the progress. I also realised after I'd sent it off that I hadn't included my details even though you weren't asked to, but they must scan the label on the return envelope or just use the serial no. Very happy with the new one as it's 8gb whereas the old one was 2gb and couldn't fit enough music on it.
Sounds easy enough. Anyone got the tracking link? i've tried to find it but im not coming up with anything.
I'm normally alot more laid back about these things, but my computer at work crashed just after i submitted the serial number so i didn't have time to take not of any relevant www's or numbers.
Yep - ours arrived today and it's been replaced by a new 6th gen 8gb model. Result.
Ooo... I hope I get a 6th Gen model - I sent mine back on thr 30th Nov, received by Apple on the 14th December.According to the Repair Status, replacement is now pending.
Anyone else received a replacement yet?
I'd rather have a 1st gen back tbh, I'm not sure the new ones are compatable with the dock on my car stereo and from what I've read the new ones are almost impossible to use if you can't see the screen.
Although I doubt I'll get one at all, sent the old one off on the 20th(ish) of November, status still shows 'empty box dispatched' and I can't find the postage reciept. Think the missus might have thrown it in her pre xmas tidy up.
Again the power of the STW forum has given me heads up! My old Nano, which I gave to my son, is affected and an envelope will be on its way to me.
My son will be happy if he gets a 8gb touch nano. He moans that the 1gb isn't big enough.
Thanks guys!
Mines still showing as " replacement pending" since 7th Dec.
Ultimately not too bothered whether I get a new or old one as a replacement.
APple are pretty good with replacements full stop, wife washed her 4th gen iPod, didn't want to replace it with the lastest version rang Apple up and they replaced it with a brand new one of the same model at a very good price, i.e. a lot less than a new one.
Brand new touch screen version turned up this morning.
Despite my misgivings 😉
Very pleased. 6th gen touchscreen 8gb arrived via UPS this morning.
Good swap for a knackered 1gb Nano. 😀
Mine is still "replacement pending" and has been since the Nov 17th.
Oh well, in no major hurry. My 4th Gen seems to be holding up fine despite dropping it in the garden yesterday.
Right - must get mine down to the PO post haste!
Got mine this morning
8GB touch model
Happy with that! 😀
*drums fingers on desk waiting for postie to turn up
Very nice 8G nano just turned up. Charging convertor reserved for collection at Maplin so the whole exercise has cost me £7.99. Can't complain. 🙂
Charging convertor reserved for collection at Maplin
whassat?
whassat?
It's a little dongle thing that allows recent ipods to charge from older dock equipment. Like the iPod connector in my car, for example, which dates way back to 2010.
ooh had no Idea that might be necessary i'd better check!
Ta
I got my 6th Generation delivered today - very happy !
Guy in work had his 6th gen delivered.... smug git
Must send mine back! Anyone sent one back which wasn't 100% functional, still works, just not the screen!