Forum search & shortcuts

Any Co-Op Bank cust...
 

Any Co-Op Bank customers on here?…

Posts: 14134
Full Member
Topic starter
 
[#12777022]

…who will you be moving too!? 😬😬🤬🤬


 
Posted : 02/04/2023 12:42 pm
Posts: 5398
Full Member
 

Yes, and, errr, what?


 
Posted : 02/04/2023 12:51 pm
Posts: 597
Free Member
 

Uhm yes, and as @doomanic what?


 
Posted : 02/04/2023 12:53 pm
Posts: 14134
Full Member
Topic starter
 

Mobile and online services have been down for days for some.

Co-Op Twitter says web access is working but many saying it isn’t and they are being locked out.

I need to transfer some money later but reluctant to get locked out for the sake of waiting.

I think all their tech team have gone on holiday! 😬


 
Posted : 02/04/2023 12:54 pm
Posts: 14134
Full Member
Posts: 1546
Full Member
 

Yep, been a customer for years, no problems since forever until this current mobile app downtime. Clearly it's unintentional, and it's a bit inconvenient, but the online banking worked fine for me yesterday when I needed to make the 2nd/final instalment on a holiday cottage. No dramas were encountered.
If it goes on for days & days, I can see it being problematic for some. But there are alternatives.


 
Posted : 02/04/2023 2:39 pm
Posts: 8841
Full Member
 

I was a Co-op bank customer but loved to First Direct about the time of the Crystal Methodist.


 
Posted : 02/04/2023 5:39 pm
Posts: 16534
Full Member
 

I'm thinking of moving but mostly because our nearest branch is now a 3 hour round trip to get to.🙁

I don't need it often but when you do, you do!


 
Posted : 02/04/2023 5:46 pm
kelvin reacted
 rone
Posts: 9788
Free Member
 

Clearly lots of problems.

And I'm a business customer so we have to use those dreaded tokens still.


 
Posted : 03/04/2023 7:46 am
Posts: 597
Free Member
 

Not good. Hadn’t needed to do anything so hadn’t noticed.


 
Posted : 03/04/2023 9:58 am
Posts: 5398
Full Member
 

The app worked ok for me this morning.


 
Posted : 03/04/2023 10:50 am
Posts: 7606
Full Member
 

I think I have about 88p in an account last used in the early 2000s


 
Posted : 03/04/2023 11:05 am
Posts: 31148
Full Member
 

App working now for me.


 
Posted : 03/04/2023 11:11 am
Posts: 2784
Full Member
 

They are Coop in name only, the havent had anything to do with the actual Coop for several years now.
Get yourselves moved to FirstDirect.


 
Posted : 03/04/2023 12:12 pm