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Anyone have a number for them. Need to speak with them but live chat offline
Was in the same boat yesterday - apparently there's no way to actually 'call in' to customer service. You are supposed to e-mail them and await a response.
I was told in an email they don't have a phone !!!
You could always turn up 😀 HQ is in Southampton...
Crap customer service!!! I’m in Northern Ireland!!
Wont buy from them again.
They've never had a phone service. Always been email or live chat - one way to keep costs down, I guess. If you want a person to talk to, shop local 🙂
I'm in Belgium, emailed then with a problem last week and got a reply later that evening. Would buy again
Just turn up at Chainreaction in Ireland... aren't they basically the same company now?
Just turn up at Chainreaction in Ireland… aren’t they basically the same company now?
I'm not entirely certain that turning up at CRC's offices in NI to complain to them about something that Wiggle have done would be either productive, nor diplomatic considering events over the last few months...
I’m not entirely certain that turning up at CRC’s offices in NI to complain to them about something that Wiggle have done would be either productive, nor diplomatic considering events over the last few months…
Wow ... I'd missed that....
Their cs at wiggle seems to be to wRiggle out of it by throwing a sweetner of a v small partial refund even when selling used and damaged goods as new.
They used to do call bavks but it’s a longwinded process.
Nowadays anyone’s guess...
They’ve never had a phone service
Yes they have, and sorted something out for me on it (many years ago TBF)