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Sigh.. another rand...
 

[Closed] Sigh.. another random Planet X / On-One confusing/misleading experience

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[#4648532]

I've had my fair share of mishaps with these guys recently and have found my almost unquestionable support for their brand taking a real bashing over the last year.
Today I received an invitation to a 'special customers only' private sale, for various pairs of Oakleys.
''You've earned and invite to the very first Planet X Private Sale'' (there's a few spelling mistakes in the email)

Ever the sceptic my initial reaction was ''bullocks, thats just marketing blurb and I wont save a penny over Joe Bloggs''

Then I figured, I mustve spent over £1000 with them in the last year alone, maybe I have genuinely earned some kind of special early bird discount..oooh!
So, I follow the link to the pair of glasses that im told I can have for £63..
The link leads me to a page that Joe Bloggs can enter at anytime.
The prices are actually £74 to £104.
Cue phonecall and forwarding of said email to customer service team (ever friendly).
Cue response ''it's a mistake''.

It would appear that we are all [i]special[/i] customers after all.

End of pointless rant.

*sigh*


 
Posted : 13/12/2012 4:06 pm
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Just like their "mistake" on the pricing of certain premium lights earlier in the year where even after breaching numerous laws on distance selling they just cancelled everyone's orders and said "oops....."


 
Posted : 13/12/2012 4:14 pm
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No invite here, lots of money spent with them over the last 5 years


 
Posted : 13/12/2012 4:16 pm
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No invite here, lots of money spent with them over the last 5 years

do you want my invite?


 
Posted : 13/12/2012 4:18 pm
 Jase
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Cheap Straight Jackets and Minutes (£55ish) from Groupon at the moment: http://www.groupon.co.uk/lp/X2M/index.php?dealid=14390857


 
Posted : 13/12/2012 4:21 pm
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I am a special customer as well. Used them once in the last year or so.

...the gloves were pish as well.


 
Posted : 13/12/2012 4:22 pm
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my name is Jamie...

..coincidence?

Cheap Straight Jackets and Minutes (£55ish) from Groupon at the moment

Cheers, but im after Holbrook (none of the others fit my freakish shaped head)


 
Posted : 13/12/2012 4:23 pm
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Cue response ''it's a mistake''.

I'll tell you what was also a mistake. Letting the guy with cataracts choose the fonts...

[img] [/img]


 
Posted : 13/12/2012 4:28 pm
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They are just trying to identify who the suckers are on their database by mentioning Oakleys.

😉


 
Posted : 13/12/2012 4:28 pm
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huzzah! I've an email to state they will honour the price on the pair I want after all!
This makes me happy. Fair play to PX for sorting eh?

Merry Christmas!


 
Posted : 13/12/2012 4:33 pm
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huzzah! I've an email to state they will honour the price on the pair I want after all!

Wonder if it's connected to this thread?


 
Posted : 13/12/2012 4:38 pm
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mum's the word..

😳


 
Posted : 13/12/2012 4:52 pm