UPDATE: Reviews section refreshed, redesigned, searchable: Go take a look
The wife took a tumble on her bike on Monday totally trashed her Kingpins - contacted Melon to see if they had a crash replacement scheme at all hoping for at best a some money off a new pair.
Nope - they are replacing them completely free of charge. Absolutely banging customer service. Totally above & beyond expections.
I've always been put off Melon by their stance that each pair of glasses are custom which means they do not accept returns on online orders. Is this still a thing?
I've always been put off Melon by their stance that each pair of glasses are custom which means they do not accept returns on online orders. Is this still a thing?
I believe so, but I've had a set of Alleycats, Kingpins and Diablo Pro goggles without feeling the need to return any of them.
I know some people buy them and don't get on with the arm/helmet interface though
