Just placed an order with Rose Bikes.
I paid for the order through PayPal and I have received the PayPal invoice, but had no emails from Rose at all.
When I click on my account on their website It states I have no open orders.
Is this normal?
I ordered something last night and it took an hour or so to appear.
Ah okay that's put my mind at rest.
Cheers mate!
Same happened with me, eventually showed up on the site though. Just recieved the tracking details for bike, currently on its way on a plane. woohoo
I ordered a Reverb yesterday for a frankly amazing price. Said there was limited stock on the website. Had the same thing - they took the money from my Paypal but no confirmation email. Got in touch with them today and they said it was out of stock when I ordered it. 😥 Bit of a bummer but they did respond quickly and efficiently to my email.
Thanks everyone! It has now shown up on their website!
Shiny set of SLX brakes coming my way!
chrisdw - Member
Thanks everyone! It has now shown up on their website!Shiny set of SLX brakes coming my way!
Let me know how you get on with these brakes as I'm thinking of purchasing a set 🙂
For future reference, it seems cheaper to use credit card on there. Using PayPal, you get charged in euros and the PayPal conversion seems quite a bit less good than rose bikes own conversion for credit card use...
Widget - got a set from Rose on my Stumpy that you could have a shot on if you like. Nice brakes. A bit on or off, but I quite like that.
Also be sure to sign up for the vip card (its free) if you plan on spending alot there, i got about £25 worth of points after spending about a grand, should come in handy for bit n bobs.
I ended up paying by card as I swear I was getting charged twice for delivery.
I bought a reverb last July - dead quick delivery
However, its recently failed on me, so have just sent it back - getting the feeling its gonna take a while!!
Does anyone have any experience on their 'returns'
Cheers
Rickos - Member
Widget - got a set from Rose on my Stumpy that you could have a shot on if you like. Nice brakes. A bit on or off, but I quite like that.
Rick. Are the SLX brakes the new M666 ones?
@boltonjohn as far as im aware you dont need send it back to germany, fishers uk will deal with it if you send it back to them via lbs.
boltonjon, I had a Reverb fail that I bought from Rose. A brand new one turned up about a week later. 8)
I have bought quite a bit of stuff from them lately, no problems with delivery times 2-5 days so far
Anybody suffering with Rose Bikes website at the moment?
Been trying since yesterday to buy some brakes but whatever i add to the basket has disappeared once i click on the go to checkout page?
Bought from them twice recently and never had a problem before?
MrTall - could be a browser problem. I had a similar problem with the CRC website which I fixed by deleting my CRC cookie.
Nope. Just deleted all my cookies and it's still not working? Weird.
Works fine for me using Google Chrome. Maybe try a different browser?
Fine here. Never found it to be a quick site.
Just looking on there for gear cable and they do SP41 in a variety of colours for £5.90 per 2.5m! Never seen that anywhere.
Got something last week and the parcel tracking was most impressive, wish all online shops used DHL.
Returns - I bought a dynamo at about half the price of UK suppliers but they sent the wrong hand - very quick resolution of the problem and they can't have made any profit on the deal.