[Closed] RAGLEY BIKES '' The Real Troof ''

Brant, thankyou for taking on board im not slagging off the Ragleys at all i love my Bluepig and r Kevs Ti and Johns Ti but i am really niffed that Hotlines will tell traders that there is problems and then when i ask being told nothing is wrong, if you wish i will forward the E-mail to you that i recieved today.
may is around the start of summer and if they get delayed another 2 month its too late to be getting something else to build up for the summer really.
It was CRC that told me the Nukeproof stuff was coming in from the same place as the Ragley stuff and on the same shipment

I met brant once he was nice , so was I but then I fell off 😉

the Nukeproof stuff was coming in from the same place as the Ragley stuff and on the same shipment

Same country? The boxes they use to move them are pretty big, so loads of room!

You should have been in the 'Great Original Scandal Wait' - now THAT was the mother of all waits! You youngsters...

I find it ironic that you're saying you bought a Cotic on the grounds of poor caftsmanship / QC / etc when a while ago they had a QC failure and sold / supplied a number of Hemlocks without a part that then led to the swingarms breaking.

Whereas Ragley have pulled a load of frames [u]before[/u] they got to market because they were concerned about or failed QC procedures.

But hey, as shit rants go it's a corker 😎

PS: I have nothing against Cy or his stuff.

I understand your frustration but I think the lesson is not to sell stuff to buy a product that is not yet available, particulalry id it means selling in the winter

I wish I lived in a world where 140mm wasn't enough travel on a hard tail, but i don't

I wish I lived in a world where 140mm wasn't enough travel on a hard tail,

Do you?

What would it look like?

RR =

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Honestly guys i dont have a problem with Ragley pulling the frames and sending them back, thats is brill and well done, what i do have a problem with is if they are made in the BEST tiawanese frame shops and they make so many mistakes ....well im sorry but i dont want anything they make, god only knows what would come out of a shite tiawanese frame shop! I also have a great problem with being bulled to by the distributors, if im buying there product i should have a right to know about these problems and be explained to with regards to the delay, not to be told ill still be receiving the frame on the 27th of this month knowing full well i wont be!! what if id chased this up because i was planning a trip abroad, they have not even been shipped out yet, there all made buts thats about it, and it normaly takes 8 weeks on the water if all goes well, so Hotlines know damn well they wont be here this month or even any time next month.

normaly takes 8 weeks on the water

no - 5 weeks.

if they are made in the BEST tiawanese frame shops and they make so many mistakes

problems occurred in paint shop and tubing manufacturer. not frame shop.

Hotlines know damnb well they wont be here this month or even any time next month.

Hotlines may have been a little slow to receive info. We certainly were, and may not have passed it on fast enough. Our manufacturing agent has been a little elusive with status updates.

Apologies for your disappointment, and ultimately, you can choose to go elsewhere. We understand this.

i will forward the E-mail to you that i recieved today.

I would be interested to see that, and any other emails you've recieved from crc/hotlines/etc.

It was CRC that told me the Nukeproof stuff was coming in from the same place as the Ragley stuff and on the same shipment

It is coming from "Taiwan" but not the same factory.

Rr - you may want to check where the cotic you have bought is made 😯
TBH, think I prefer the look of the bfee anyway, not too sure about the rear seat stay curves on the troof, although I can see why they do to avoid interfering with the brake caliper and I bhet they ride like a total hooligan bike

Why did you even phone Hotlines?? You're buying it from Freeflow right? And they gave you the CORRECT info right? So why not stop there?

I know better than most that delays happen during manufacture,( I sell Evil Bikes for gods sake!) and I also know that just like Hotlines we have an awesome dealer network in place to ensure that you guys can get all the info that you need through a store local to you. Nine times out of ten there really is no need to call the distributor.

Because it took 3 days for Hotlines to reply to my E-mail! so i phoned Freeflow to find out then got home to find Hotlines had replied to my E-mail.
Ill send you the E-mail Brant

I wish I lived in a world where 140mm wasn't enough travel on a hard tail

Do you? What would it look like?

Bumpy, I expect.

There is some BIG fun in Calderdale if you know were to go, ask Edd or Brant, i have bottomed my 140s out on numerous occasions

i have bottomed my 140s out on numerous occasions

what do you want?

A medal?

Or the chest to pin it on?

I regulalry bottom out my 100m and 130mm forks, doesn't mean I need to dust off the Z1's from the back of the garrage?

After riding the 456 with the Z1's I've decided I dont like big travel hardtails, the problem is the geometry, its all very well saying that theyre designed to still be slack enough when bottomed out, but that just means they're ~6deg slacker again on less gnarr stuff where you'd really like somethign a bit quicker.

And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling once the forks locked down, and the alternative is to lock them out which gives you a comedy slack head angle.

At least on a FS the geometry is aproximately consistent over rough stuff (assuming anythign thats going to bottom out the fork will bottom out the rear end as well).

Just my 2 pence, my 456 is great at 130mm

never felt the need to lock my forks out, even my new sektors at 150.

transporter13 let me guess you ride an Orange or a Specialised.
Wors Yeh good idea il just pop 500psi in them that will work fine wont it!! 🙄

Wors Yeh good idea il just pop 500psi in them that will work fine wont it!!

An extra 20 or 30 will just do fine.

And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling once the forks locked down

Isn't the whole point that you don't need to wind your forks down because your weight is in the right place already thanks to the seat angle. Just because your forks have U-Turn doesn't mean you have to use it, and the steep seat tube thing has the advantage of keeping your ground clearance adequate, rather than dropping your BB height to the point where you start smacking pedals on rocks. Makes sense to me.

And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling

Does it? Not in my experience. Remember that you can fine tune things with stuff like saddle forward and back on rails 🙂

once the forks locked down, and the alternative is to lock them out which gives you a comedy slack head angle.

As long as the [bike+rider]'s C.o.G. is far enough forward, who cares about HA for uphill?

RagleyRider/Neil

I can assure that Hotlines are not BS'ing you. At the end of the day its really very simple we can only pass on the information that is given to us and in this case comms has been a little slow between suppliers>supply chain managers>hotlines sales staff. I spoke to brant in person last week and this wasnt mentioned so it can only have recently come to light.

V10 NO they HAVE BS'ed me, Hotlines told Freeflow bikes yesterday morning it would be May and Hotlines replied to my E-mail TODAY saying they will still be here this month, i have sent Brant the E-mail

V10 NO they HAVE BS'ed me, Hotlines told Freeflow bikes yesterday morning it would be May and Hotlines replied to my E-mail TODAY saying they will still be here this month, i have sent Brant the E-mail

And I emailed you back.

If you check the Hotlines site, the database that Hotlines staff take information from - their database still says end of the month.

http://hotlines-uk.com/Models.aspx?ModelID=55497

Regrettably the stock database has been updated with a revised date, but the Hotlines database isn't showing this. We're not sure why.

Even the updated date isn't solid. Until things are on the water, we don't have an accurate date, and even then, customs can hold things up for a good extra couple of weeks.

It's very unfortunate, but certainly nobody is 'covering up' anything. The truth is far duller.

* Taiwan

RR

There has clearly been a bit of a comms cockup then for which i apologise. Please bare in mind we are a large company and the likelihood of the same person speaking to freeflow and then replying to your email is very small. Infact id say it was Nil, its a ridiculous notion to suggest that we would supply the public (or anyone for that matter) with false early due dates when we know otherwise as its only going to lead to disappointment and people moaning/complaining when things are late..

I infact always add a few days onto the date on the system, it doesn't effect anything and your not going to be upset if it turns up early...

Im sorry for the communication issue, its clear that some Hotlines staff have been informed of the delay and some haven't. I'm also sorry that this seems to have greatly upset you, the Cotic is a superb bike and I hope you enjoy it.

Brant the website stock/due dates update in the early hours every morning so if that dates been changed on the system today it wont show until tomorrow.

what i do have a problem with is if they are made in the BEST tiawanese frame shops and they make so many mistakes ....well im sorry but i dont want anything they make, god only knows what would come out of a shite tiawanese frame shop!

Quick note - never fly on an aeroplane in that case. I've seen some of the rejects that the world's best aerospace companies have made! 🙂 Hope you get your bike sorted etc.

I'm probably being a bit thick here, but isn't the whole point of quality control to make sure stuff leaving the factory is of the required/desired standard?

Seems to me the Ragley QC is working perfectly well given that these problem frames have never left the factory floor.

brant - Member

The truth is far duller.

It always is, that's why it's s**t. My advice is steer well clear, and stick to ranting internet madness.

PS you have to type 8 ), if you don't include the space you get a 8)

I am impressed you have been so polite to this person

i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life

IMHO I'm also sorry that this seems to have greatly upset you= I am being paid to be polite to you but I really think you are fin du cloche

There are too many fools talking about riding bikes these days,I'm going to the pub.

Seems to me the Ragley QC is working perfectly well given that these problem frames have never left the factory floor.

It's just the quality that's the problem.

There is some BIG fun in Calderdale if you know were to go

i have bottomed my 140s out on numerous occasions

RR has to be a troll. Surely?

"And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling once the forks locked down"

Works absolutely fine. I've been riding around lately with the Mmmbop at the shortest 120mm travel setting most of the time lately, ace. Keeps the longer travel in reserve.

Out of curiosity, what are you actually doing when you're bottoming out the forks so much?

Oh, in case this sounds like some sort of Ragley fanboyism, this is my third Mmmbop... First was too small, second was faulty and got put to sleep by CRC, in a very smooth and impressive bit of warranty handling. Think it's a bit of a flawed gem, but I put up with the stuff I don't like because the stuff I do like is so good.

I'm not getting this blowing through the travel so need longer forks. Surely you need more pressure?

Well you never know, he might be doing enormous drops or doing proper downhill tracks at proper downhill speeds. Or, he might have badly setup forks.

i have bottomed my 140s out on numerous occasions

reckon we can keep this thread going until his frame turns up?

edhornby

Note to self, must keep rants to a minimum.. 😯

RR, stop reading MBUK! Next month you'll be wanting 250mm quadruple-crown magic jelly-sprung White Manitou Psylo Z3.8 fork.

RR, stop reading MBUK! Next month you'll be wanting 250mm quadruple-crown magic jelly-sprung White Manitou Psylo Z3.8 fork

Dont bother!. I ordered one from Tesco at Christmas and it is still on back order 👿

Brant the website stock/due dates update in the early hours every morning so if that dates been changed on the system today it wont show until tomorrow.

It still says end of March this morning.

Something is broken.

I will get someone to poke it with a stick.

When I said I wished I lived in world where 140mm wasn't enough on a hard tail I was of coursed to refering to my own lack of talent and perhaps just as important pain in the arches of my feeet. The combination means its unlikely 140mm wouldn't be enough for me on a hardtail, but I can see the attartion of being in a world where it wouldn't be enough

So who are people slateing here, with regards to a 160 / 180mm hardtail, people are saying its stupid and no need for it, so is it Ragley they are slateing for making such a frame or the customers that are buying them? there must be a market for them otherwise Brant would not of designed such a frame, Brant stated there was a great demand for a 160 / 180mm frame after the Bluepig was born