[Closed] RAGLEY BIKES '' The Real Troof ''

What?

You do realise things don't always go to plan in life don't you?

Get in touch with the Daily Mail or a similar tabloid. They'll love what you've done with that title: RAGLEY BIKES '' The Real Troof ''

Its worthy of a wider audience

I'm not sure what you are actually whining about. Sounds to me like they have great QC. Some bike builders would have sent those frames out and wing it.

Mistakes happen, especially with new tooling and jigs. I've seen plenty of wonky boutique frames.

Call the Daily Wail!

Do you want one that's been welded incorrectly and has a rubbish paint finish?

Might wanna change your username then.. 😀

You could buy a last years model, or wait ?

Its only a bike

Its the fact that us customers arnt being told the truth!! that annoys me
They didnt make the Troof last year, so how do you plan i do that?
What wait for another delay after May, nah.

Buy a Genesis....

And when Hotlines say there isn't a problem with QC they are correct. It would appear to be working great.

ChunkyMTB - totally agree, frustrating but at least quality is being maintained. Patience.

ragleyrider - Will you be changing your name? I think Coticrider is already being used.

I like the Genesis, my local bike shop are selling the full XT built Ti ones 2010 for £1,600
Its a hrd core hardatil im looking for really

What sort of noob rides a hardtail with 160mm forks anyway?

Sounds like your better off with a cotic

rewski, good point mate i may be 'coticidiot'

I had the 140mm bluepig and it wasnt enough suspension to be honest, i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life

Get a pet lion.

I'm sure Freeflow bikes will be delighted with you dobbing them in...

cove stiffee?

I aint dobbed Freeflow in,they are only passing on information thats given to them, its Hotlines that arnt telling us whats happening, why today would Hotlines tell me that they are still due in this month and everything is fine? When clearly it is not fine.

I had the 140mm bluepig and it wasnt enough suspension to be honest, i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life

surly then get a real bitch of a full rigid and ride that

"I had the 140mm bluepig and it wasnt enough suspension to be honest, i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life"

Eh, So FS is so yesterday but 140mm isnt enough travel??

Are you trolling or am I just not HARDCORE enough?

[irritating film director voice]

Calm down dear, it's only a bicycle frame.

[/irritating film director voice]

Can't see why you felt the need to post the thread twice, tbh.

You're not reading enough bike mags FunkyDunc

I had the 140mm bluepig and it wasnt enough suspension to be honest, i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life

ragleyrider = cy cotic having a really bad day 🙂

I find this excellent considering every Ragley related thread over the last few weeks has had you pop up and crack one off all over it.

I had the 140mm bluepig and it wasnt enough suspension to be honest, i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life

From someone who finds a 6lb frame a tad too heavy for them, you can't be that hardcore.

[img] [/img]

DaveyBoyWonder, yeh pal i did, but people only have so much patience. I sold 2 bikes to fund this mega build so i have no bike now, theres people on the Nukeproof forums kicking off about there frames too as you guessed coming from the same place.

I'm struggling to understand how a HT = more danger?

EDIT: video removed

this video joke is pointless in the light of the OPs post rant editing

🙁

6Lb isnt heavy for a frame if all i want to do is ride of cliffs, but when you need to get to the top of the hills in Calderdale before each decent it was a tad heavy, fine in Les gets and Morzine were they do it right and have chairlifts.

You do know Ragley is Brants and this is STW - yes?

Sv yes of course i do my riding buddy knows his wife and i have had contact with Brant via E-mail for info and updates, i live just down the road from him so see him around alot

OK...

1) Sorry.
2) I'd rather they were late and right, than early and wrong.
3) I remember one frame with a disc tab in the wrong place but that was a failed one, that... oh... the disc tabs are in the right place. As that's a qc fail if they're not.
4) powder coat (not paint!) on some frames was shonky, so we got them repainted.
5) powder coat came late.
6) tubing had issues as we have ludicrously complicated tubing this year.
7) Communications from our agents could have been better.
8) Communications from us to Hotlines could have been better.
9) Piglets and Blue Pig X Swopout frames will be first to land.
10) Cotic, Cotic BFe's and Cy at Cotic are very lovely.

Thank you for your feedback, and this, along with the points above will be used in the future to avoid such issues. I'd far rather the frames were here, but don't want them here until I know they're right. We're not looking to revise the Ragley hardtails until September 2012, at the earliest. And will seek to sort them so they land in a timely manner.

ps: Nukeproof Mega's and Scalps are made at a totally different factory, in a different town, with a different team managing that. Entirely unrelated. Completely.

He's going to batter you to death and bury your remains on the moors when he reads this. This is SingletrackRagleyOn-OneCoticWorld.co.uk you know!

my riding buddy knows his wife

my wife is fascinated to know who this is.

update :: Is it John? I met him in Gordon Rigg's once.

11) I'm coming to get you

oh dear, the Calderdale "I saw Brant/Chipps/Ed etc out riding once and now they're my friends" stalkers are out again

[i]my riding buddy knows his wife [/i]

= was behind her in the queue at Morrisons once.

i have had contact with Brant via E-mail for info and updates

Just not recently 😉

Always a risk when buying something that is still in production - especially on the other side of the world. Enjoy riding whatever you end up with.

[img] [/img]

Why don't you just put your bigger forks on your blue pig until they arrive? Fwiw my blue pig with 150 sektors feels ace.

BRANT yes its John he knows her from school same year i think.

Cant put my bigger forks on Bluepig iv got 1.5inch steerer and bluepig is 1 1/8inch

Brant, thankyou for taking on board im not slagging off the Ragleys at all i love my Bluepig and r Kevs Ti and Johns Ti but i am really niffed that Hotlines will tell traders that there is problems and then when i ask being told nothing is wrong, if you wish i will forward the E-mail to you that i recieved today.
may is around the start of summer and if they get delayed another 2 month its too late to be getting something else to build up for the summer really.
It was CRC that told me the Nukeproof stuff was coming in from the same place as the Ragley stuff and on the same shipment

I met brant once he was nice , so was I but then I fell off 😉

the Nukeproof stuff was coming in from the same place as the Ragley stuff and on the same shipment

Same country? The boxes they use to move them are pretty big, so loads of room!

You should have been in the 'Great Original Scandal Wait' - now THAT was the mother of all waits! You youngsters...

I find it ironic that you're saying you bought a Cotic on the grounds of poor caftsmanship / QC / etc when a while ago they had a QC failure and sold / supplied a number of Hemlocks without a part that then led to the swingarms breaking.

Whereas Ragley have pulled a load of frames [u]before[/u] they got to market because they were concerned about or failed QC procedures.

But hey, as shit rants go it's a corker 😎

PS: I have nothing against Cy or his stuff.

I understand your frustration but I think the lesson is not to sell stuff to buy a product that is not yet available, particulalry id it means selling in the winter

I wish I lived in a world where 140mm wasn't enough travel on a hard tail, but i don't

I wish I lived in a world where 140mm wasn't enough travel on a hard tail,

Do you?

What would it look like?

RR =

[img] [/img]

Honestly guys i dont have a problem with Ragley pulling the frames and sending them back, thats is brill and well done, what i do have a problem with is if they are made in the BEST tiawanese frame shops and they make so many mistakes ....well im sorry but i dont want anything they make, god only knows what would come out of a shite tiawanese frame shop! I also have a great problem with being bulled to by the distributors, if im buying there product i should have a right to know about these problems and be explained to with regards to the delay, not to be told ill still be receiving the frame on the 27th of this month knowing full well i wont be!! what if id chased this up because i was planning a trip abroad, they have not even been shipped out yet, there all made buts thats about it, and it normaly takes 8 weeks on the water if all goes well, so Hotlines know damn well they wont be here this month or even any time next month.

normaly takes 8 weeks on the water

no - 5 weeks.

if they are made in the BEST tiawanese frame shops and they make so many mistakes

problems occurred in paint shop and tubing manufacturer. not frame shop.

Hotlines know damnb well they wont be here this month or even any time next month.

Hotlines may have been a little slow to receive info. We certainly were, and may not have passed it on fast enough. Our manufacturing agent has been a little elusive with status updates.

Apologies for your disappointment, and ultimately, you can choose to go elsewhere. We understand this.

i will forward the E-mail to you that i recieved today.

I would be interested to see that, and any other emails you've recieved from crc/hotlines/etc.

It was CRC that told me the Nukeproof stuff was coming in from the same place as the Ragley stuff and on the same shipment

It is coming from "Taiwan" but not the same factory.

Rr - you may want to check where the cotic you have bought is made 😯
TBH, think I prefer the look of the bfee anyway, not too sure about the rear seat stay curves on the troof, although I can see why they do to avoid interfering with the brake caliper and I bhet they ride like a total hooligan bike

Why did you even phone Hotlines?? You're buying it from Freeflow right? And they gave you the CORRECT info right? So why not stop there?

I know better than most that delays happen during manufacture,( I sell Evil Bikes for gods sake!) and I also know that just like Hotlines we have an awesome dealer network in place to ensure that you guys can get all the info that you need through a store local to you. Nine times out of ten there really is no need to call the distributor.

Because it took 3 days for Hotlines to reply to my E-mail! so i phoned Freeflow to find out then got home to find Hotlines had replied to my E-mail.
Ill send you the E-mail Brant

I wish I lived in a world where 140mm wasn't enough travel on a hard tail

Do you? What would it look like?

Bumpy, I expect.

There is some BIG fun in Calderdale if you know were to go, ask Edd or Brant, i have bottomed my 140s out on numerous occasions

i have bottomed my 140s out on numerous occasions

what do you want?

A medal?

Or the chest to pin it on?

I regulalry bottom out my 100m and 130mm forks, doesn't mean I need to dust off the Z1's from the back of the garrage?

After riding the 456 with the Z1's I've decided I dont like big travel hardtails, the problem is the geometry, its all very well saying that theyre designed to still be slack enough when bottomed out, but that just means they're ~6deg slacker again on less gnarr stuff where you'd really like somethign a bit quicker.

And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling once the forks locked down, and the alternative is to lock them out which gives you a comedy slack head angle.

At least on a FS the geometry is aproximately consistent over rough stuff (assuming anythign thats going to bottom out the fork will bottom out the rear end as well).

Just my 2 pence, my 456 is great at 130mm

never felt the need to lock my forks out, even my new sektors at 150.

transporter13 let me guess you ride an Orange or a Specialised.
Wors Yeh good idea il just pop 500psi in them that will work fine wont it!! 🙄

Wors Yeh good idea il just pop 500psi in them that will work fine wont it!!

An extra 20 or 30 will just do fine.

And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling once the forks locked down

Isn't the whole point that you don't need to wind your forks down because your weight is in the right place already thanks to the seat angle. Just because your forks have U-Turn doesn't mean you have to use it, and the steep seat tube thing has the advantage of keeping your ground clearance adequate, rather than dropping your BB height to the point where you start smacking pedals on rocks. Makes sense to me.

And the trend for silly steep seat angles doesn't work with u-turn forks as it puts you in a worse position for efficient pedaling

Does it? Not in my experience. Remember that you can fine tune things with stuff like saddle forward and back on rails 🙂

once the forks locked down, and the alternative is to lock them out which gives you a comedy slack head angle.

As long as the [bike+rider]'s C.o.G. is far enough forward, who cares about HA for uphill?

RagleyRider/Neil

I can assure that Hotlines are not BS'ing you. At the end of the day its really very simple we can only pass on the information that is given to us and in this case comms has been a little slow between suppliers>supply chain managers>hotlines sales staff. I spoke to brant in person last week and this wasnt mentioned so it can only have recently come to light.

V10 NO they HAVE BS'ed me, Hotlines told Freeflow bikes yesterday morning it would be May and Hotlines replied to my E-mail TODAY saying they will still be here this month, i have sent Brant the E-mail

V10 NO they HAVE BS'ed me, Hotlines told Freeflow bikes yesterday morning it would be May and Hotlines replied to my E-mail TODAY saying they will still be here this month, i have sent Brant the E-mail

And I emailed you back.

If you check the Hotlines site, the database that Hotlines staff take information from - their database still says end of the month.

http://hotlines-uk.com/Models.aspx?ModelID=55497

Regrettably the stock database has been updated with a revised date, but the Hotlines database isn't showing this. We're not sure why.

Even the updated date isn't solid. Until things are on the water, we don't have an accurate date, and even then, customs can hold things up for a good extra couple of weeks.

It's very unfortunate, but certainly nobody is 'covering up' anything. The truth is far duller.

* Taiwan

RR

There has clearly been a bit of a comms cockup then for which i apologise. Please bare in mind we are a large company and the likelihood of the same person speaking to freeflow and then replying to your email is very small. Infact id say it was Nil, its a ridiculous notion to suggest that we would supply the public (or anyone for that matter) with false early due dates when we know otherwise as its only going to lead to disappointment and people moaning/complaining when things are late..

I infact always add a few days onto the date on the system, it doesn't effect anything and your not going to be upset if it turns up early...

Im sorry for the communication issue, its clear that some Hotlines staff have been informed of the delay and some haven't. I'm also sorry that this seems to have greatly upset you, the Cotic is a superb bike and I hope you enjoy it.

Brant the website stock/due dates update in the early hours every morning so if that dates been changed on the system today it wont show until tomorrow.

what i do have a problem with is if they are made in the BEST tiawanese frame shops and they make so many mistakes ....well im sorry but i dont want anything they make, god only knows what would come out of a shite tiawanese frame shop!

Quick note - never fly on an aeroplane in that case. I've seen some of the rejects that the world's best aerospace companies have made! 🙂 Hope you get your bike sorted etc.

I'm probably being a bit thick here, but isn't the whole point of quality control to make sure stuff leaving the factory is of the required/desired standard?

Seems to me the Ragley QC is working perfectly well given that these problem frames have never left the factory floor.

brant - Member

The truth is far duller.

It always is, that's why it's s**t. My advice is steer well clear, and stick to ranting internet madness.

PS you have to type 8 ), if you don't include the space you get a 8)

I am impressed you have been so polite to this person

i need a REAL hardcore build, FS are boring now need alittle more danger and fun in my life

IMHO I'm also sorry that this seems to have greatly upset you= I am being paid to be polite to you but I really think you are fin du cloche

There are too many fools talking about riding bikes these days,I'm going to the pub.

Seems to me the Ragley QC is working perfectly well given that these problem frames have never left the factory floor.

It's just the quality that's the problem.

There is some BIG fun in Calderdale if you know were to go

i have bottomed my 140s out on numerous occasions

RR has to be a troll. Surely?