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**Shoves hands in pockets, kicks some stones and walks off muttering**
Pants! Well done to those who got in there. Gutted that I missed the boat. Price looked good in the basket and then more than doubled at check out when I tried.
Just noticed this - must look on here more often......
Huzzah!
Can we please have pictures of all the middle aged tragedies when these arrive then?
Anybody received a call or email yet? Or is someone trolling!
no call here!
middle aged tragedy!, emerald irridium is just teh kind of lens i would normally wear, honest
No i am not trolling... I only repeated what I was told when I called customer services...
Please feel free to call them if you do not believe me!!
*still sat by phone*
Can someone lend me their time machine please?
If i have not recieved a call by 2moro afternoon I am going to harass them again.
Both myself and partner have orders and neither of us have heard anything.
I rang earlier and was told exactly the same.... either by phone or email, today or tomorrow.....
Nothing as yet.
Am currently sat looking at phone, willing it to ring lol 😀
Mr G what are you like 🙂
If i have not recieved a call by 2moro afternoon I am going to harass them again.
What's the point? They've been good enough to honour something they didn't have to, I'm sure they're going to be working on it best they can.
What's the point? They've been good enough to honour something they didn't have to, I'm sure they're going to be working on it best they can.
+ 1
Woohoo!
"xcstu - Member
Mr G what are you like "
Hee Hee 😉
Spill the beans Shibboleth 😉
Got my confirmation of honouring my order at 2 this morning (that was worth waiting up for) 😀
Yeah, also got the e-mail they are going to honour the discount price 😀
Very happy and well done Oakley 🙂
Great service from Oakley. Got my mail this morning. Well happy now.
Bingo me toooooo 🙂
And me 8)
Confirmation mail received early doors this morning 🙂
moi aussi
Oh yeah! Email received....Two new pairs of Oakleys on the way! Spot on Oakley!
confirmation received, however full amounts of £289 and £245 taken from my bank this morning, less than happy with this, will give it an couple of house then get on the phone
*still sat by phone*
although I'm not sure why as they emailed me overnight.
will check bank to see what amounts (if any) have been taken.
I've got the email too! Awesome! Well chuffed as I'd wanted a pair of Jawbones since they came out but always thought £200+ was a ridiculous amount to drop on a pair of sunnies.
Big thanks to Vinnie! It came good in the end mate... 8)
confirmation received, however full amounts of £289 and £245 taken from my bank this morning, less than happy with this, will give it an couple of house then get on the phone
Oakley tried to take £245 this morning but my CC company rejected the activity as suspicious :sigh:
To be honest, they can take what they want from my account - I have a confirmation printed off at £93.
I'll wait til I get the glasses then kick up a stink - I'm sure Oakley's legendary customer service would illicit a swift refund and some sort of compensation... 😉
Just called them as i have also been charged £290 rather that £111 i have a reciept for.
I was told the orders have to go back onto the system at full price and are been manually changed during today. so i will only be charged £111
This is looking like a giant cock up from start to end!!
If anyone missed out, Triton have decent prices on the standard Jawbones. Got some Lemon peel ones a few months ago, and got great service with them.
http://www.tritoncycles.co.uk/m6b258s182p8631/OAKLEY_Jawbone/RS_GB
I've not had an email yet - anyone else waiting?
(my confirmation has '£0.00' on it too, rather than the discounted price that was shown on the website when I ordered.
no e-mail for me yet.... although my online order tracking has gone from "cancelled" to "in process". It's also showing the discounted price, but by the sounds of it that hasn't stopped them charging full whack anyway!
My order has always said 'in process' - maybe I'm getting them for nowt eh? (I don't really think this)
My order status has gone back to "in process", price remains at £93... Looking good!
I would imagine they've put thought a gert big load of "pre authorisations" to see which ones they can go ahead and process, and which ones they need to actually speak to individually to get sorted out.
Since my original order "pre authorisation" was at the full price, it wouldn't surprise me if the systems still goe the same settings, which would explain things nicely 🙂
FWIW - I made two orders, which have both been showing as "in process" throughout, I had a cancellation email about one order, and I received two mails last night regarding two orders, with different order numbers but the same order reference.. so, I would guess its all a bit confused there at the moment - and if everyones phoning them every five bloody minutes, its not going to help them get the mess sorted out is it 🙄
My ordered has too and the official email!!! Oakley you star 🙂
Confirmation email here too last night 🙂
Like some others on this thread, I just got a call from the bank with suspected fraudulent transaction on my card relating to this transaction. Oakley tried to take the full price last week, & then cancelled it. Card is ok. <phew>.
I'm really happy to be getting my bargain Oakleys (some polarised Antix and some Splice goggles), but since my order got cancelled I had mentally re-allocated that money towards a RS Reverb.....
Now I want a Reverb too. Balls.
Mines also gone through 🙂
just got mine reactivated. combination 🙂 and 🙁 as although disappointed, i had saved the impulse purchase money when it was cancelled 😉
Interesting to discover that Ray-Ban and Oakley are both owned by the same company though. They must make some serious cash.
got a confirmation e mail at 5.30 am, woo hoo another pair of oakleys en route.............
Just had this email,i'm even more confused now!!
Thank you for your recent Oakley custom web order. You may not be aware of a pricing challenge on our website during the time your order was placed. Oakley has made a corporate decision to stand behind our brand and ship all product(s) that were impacted by this pricing challenge at no charge.
If your order has Processed/Shipped
If you have already been charged for your order, we will be in touch soon to fully credit your original form of payment with a refund.
If your order is in Process
If you have not been charged for your order, we are working diligently to get all orders built and shipped as soon as possible. Once completed, your order will be delivered at no cost to you.
Important Payment information
Oakley EU will not be making any further authorization towards your initial form of payment.
The authorizations that have already been made will expire with your financial institution based on their guidelines. If you have any challenges or concerns with this, please contact me at the email below.
We are proud to provide you with the best custom eyewear on the planet.
Thank you for being a loyal Oakley fan.
I am as well... the email is worded a bit ambiguously- it's now sounding as if the glasses are going to be free- surely they're not going to do that? Delivery is already free, so what else can this mean?
edit- just seen this on hotukdeals:
I cancelled and got:[b]Thank you for your recent Oakley custom web order. We know that you requested for your order to be cancelled; however, we would like you to send you a complimentary pair of Oakley custom eyewear.
We are working diligently to process and build your order and hope to fulfill and ship your order soon. We are proud to provide you with the best custom eyewear on the planet.[/b]
So, looks like it is for free!
stonking behaviour by oakley if this is how it's going to end up!
Bit unsure here too. First read it as free delivery, but it does look a lot like they might be free...
Best STW PSA ever (for me at least) if so!