*s*****
" Superstarcomponents implicated in shonky products shocker"
For what it's worth I had his pads, they de-laminated instantly and I nearly stuffed meself under a bus.. I was silly enough to post on here and got flamed to within an inch of my life!!
I complained to Neil, he called me "unprofessional" which was a bit bizarre seeing as I have nothing to do with the trade..
But... I'm sure his all of his products are fine and not shonky at all..
honest
no, really
I am
This is hilarious. 😆
I love the gorilla tactic name callers...in and out... 😆
As for Brant... and SSC.. I've met both... 😉
I can't find one instance where Brant has not been himself and stood by what he has said... right or wrong! Respect is due for that by anyone at least. SSC needs to grow some big hairy ones!
I think a simple lesson should have been learnt by someone... 🙄
It's made me think!
Hora Thanks for the riding tips.
Like I said it was a rouge batch of pads back then. It wasn't just me but a group of us who rode together who suffered the pad trouble.
Hark at you - you big cut-throat rough tough businessman you.
Aren't I just. It's a dog eat dog world out there pal and you smell of pedigree Chum. :0p~
.
Like I said it was a rouge batch of pads
What's your make-up got to do with this thread?
Been thinking mid-ride this aft. I love anyone who can help bring the prices down that cycling enthusiasts have to endure. How many people would love to ride but are put off by the expense? We'll never really know.
However, anyone who offers a cut-price 'route to market' should be encouraged. Help drive down the monopoly pricing of the big players. 27quid for a XTR pads. Why? I cant afford that. Im not rockerfeller.
Stop the 'bringing shoddy-products in from China'- at least hes trying.
Ive seen some shoddy products from quite a few aftermarket manufacturers- one who makes discs and pads etc- one of the reasons I stopped shopping at a certain Manchester bikeshop when the salesman told me they were made in the same factory as the OEM/manufacturers kit- the discs just wouldnt bed in and the pads lasted minutes. Then there were the full RRP pricing on everything, along with the old tyres fully priced. Sick of it.
Just stop meddling on forums Fruit. concentrate on customer service. If you get a customer problem be allover it 🙂
The Superstar rear pads that I had left knocking about in my toolbox were fitted and ridden today. Fine. First use they started bedding in. I still have superstar in the front.
Some people get away with being the 'face' of their business. Others realise they work best staying in the background and letting their work/products do the talking. Do the second dude.
All the best
Peace and love 🙂
Ok hora, who's paid for you to bat for the other side? Was it TJ?
Ok hora, who's paid for you to bat for the other side? Was it TJ?
Post of the day. I'm chilled now. I hadnt ridden yesterday/earlier on but now I am chilled. 😀
Hat ecampaign? I think the man who ruined my faith in small bicycle component businesses by provided seriously faulty components then accused me of being a liar is the one with the problem here.
And he is a ginger ****. I just made a point of that fact.
rolfharris. How long ago was it? When this happened?
Hora, he's probably been a ginger all of his life, but that doesn't make him a bad person.
Harry_the_Spider its alittle early to be entering the post of the day (but I think your in the lead) 🙄
Full price charged on cycle product shocker.... 😯
Yeah that,s right.. cos all bike shop owners are ****ing bazillionaires. FFS 🙄
****ing Clueless!!!! 👿
He ain't Robin hood you know... he's just putting himself out side the trade by going route one... which in turn pisses off the rest of the trade. He doesn't give a shite about low prices for the riders... it's just the only way he can sell his cheap import stuff... on price alone.
He's no better than a car boot seller IMHO and has the business ethics of one to match. You won't catch him dropping a spoke into a customers wheel at 6pm on Saturday night so they can make their Bank holiday weekend ride. He's the sort that would come into your shop sneering down his nose at you ... just because your a normal bike shop and not part of the "****ing new world order "bigger picture in his head.
When you need some pads on a Saturday night for you Sunday ride and you haven't got a local bike shop to go get them from any more... or the local shop doesn't stock your pads cos there is no sense in selling them at a loss.... who's clever then?
take it from me... there are quite a few products we don't keep in stock anymore... 🙁 due to the fact we can't compete with on line prices like his at near trade prices, so we just sell stuff that makes us money.. or... swear word coming... " profit". That's why we seem expensive... cos we have to make the margin when we can. The crazy thing is people get angry with us when it's them that are doing it to themselves and the manufacturers letting him do it to us.
It's just gets a bit much when he starts trying to undermine respected products by implying that his prices are the true level they should be at....wrong... he's buying at factory prices and making bloody good margin... he could be selling them a lot cheaper than he does... he's charging way over the odds for what he pays... and laughing all the way to the bank.
No respect for him what so ever... 😐
He's probably been a ginger all of his life, but that doesn't make him a bad person.
No, it makes him a ginger **** 😉
The ginger slagging is distasteful
Zone. I dont earn alot. So although I'd love to shop at my local bikestore all the time (I do when I can) - I sometimes have to buy secondhand and buy cannily.
I need a new electric motor for my driverside window. Subaru have quoted me £250 for the part plus fitting and VAT (almost £400 in total).
Or should I get the part at less than half the price from a Factor place and have a specialist fit it (£200 total)?
Why are On-Ones frames soo cheap when competitors also in the far east are upto 4times+ more?
MTB parts are way too expensive. All of them. £800 forks now for trail use? WTF. Its unsubstainable longterm.
🙄
+ 1 for TJ why the need to insult him for the fact he is Ginger what does it have to do with anything? Ridicule people for the things they control such as their business policies /practices but not his hair/skin colour 🙄
Would you be so vocal if he was black or Gay (God I hope not but who knows)?
It paints a pretty bad picture of you not him.
Regardless of the romantic notion of the local bikeshop it's rediculous to expect people to pay more for the same thing just to keep you in business.
Quite rightly most good local bikeshops know the differentiating factor is customer service.
But you'd have to provide me stellar service for me to even begin considering paying 30-50% more than online prices.
Lot's do and lot's dont.
The ones that do will be around the longest.
Agree with blingbling. Carrying the stock is another burden. Just walking round the likes of a medium/large Evans- they must carry in that one store at any one time say £1m in stock? The likes of Evans are growing- small bikeshops wont be able to compete in the future let alone with the mailorder companies. The likes of Evans are a bigger threat as they cover the bread and butter end (season bike buyers), the workshop aspect and are starting to cater for the higher end customers.
For instance my own 'LBS' are Evans Deansgate and Edinburgh bikes Manchester.
Ps. Off topic. Was in a bikeshop yesterday and chap told me about the time a member of staff keyed into the card machine '£7.50' instead of £750. They only realised the mistake at audit/or cashing up. Customer had kept quiet and they had to send Solicitors letters etc to this chap. Turns out the '£7.50' was a contract between the buyer/seller. Although the buyer cameback into the store and said 'Im a good man I'll offer to pay £300 for the bike'. WTF.
He obviously checked the cardmachine amount when entering his pin. Nice one. Imagine having that sort of customer.
Ps. Off topic. Was in a bikeshop yesterday and chap told me about the time a member of staff keyed into the card machine '£7.50' instead of £750. They only realised the mistake at audit/or cashing up. Customer had kept quiet and they had to send Solicitors letters etc to this chap. Turns out the '£7.50' was a contract between the buyer/seller. Although the buyer cameback into the store and said 'Im a good man I'll offer to pay £300 for the bike'. WTF.He obviously checked the cardmachine amount when entering his pin. Nice one. Imagine having that sort of customer.
this happened to me a few years ago - putting the deposit on a new build. They wanted £450, the chip and pin thing had just come in and the guy in the shop keyed it in as £45. I didn't realise until the next week when I happened to look at the receipt. I told the gaffer about it and paid the difference when I collected the bike.
Question to bikeshop owners. Do you buy all your produce locally or do you shop at the likes of Tesco's?
Do you source your products where possible on cost price/margin and on sale or return where possible?
Just a question.
Ps. Off topic. Was in a bikeshop yesterday and chap told me about the time a member of staff keyed into the card machine '£7.50' instead of £750. They only realised the mistake at audit/or cashing up. Customer had kept quiet and they had to send Solicitors letters etc to this chap. Turns out the '£7.50' was a contract between the buyer/seller. Although the buyer cameback into the store and said 'Im a good man I'll offer to pay £300 for the bike'. WTF.He obviously checked the cardmachine amount when entering his pin. Nice one. Imagine having that sort of customer.
Eh? Sounds like a pretty good customer. He didn't need to pay anything did he?
this happened to me a few years ago - putting the deposit on a new build. They wanted £450, the chip and pin thing had just come in and the guy in the shop keyed it in as £45. I didn't realise until the next week when I happened to look at the receipt. I told the gaffer about it and paid the difference when I collected the bike.
I know someone who bought a £££ bike on finance - paid a 10% deposit with nothing to pay for 12 months then x% etc. 13 months go by with no payments taken, letter received or anything, 14 months go by and still nothing from the finance company regarding taking payments. So he phoned them up and the silly sods in the bike shop hadn't sent the details through and the company had no record of the agreement - there weren't any monies owing as the account was never registered with the bank (Barclays I think). He's still heard nothing nearly 2.5 years on...
I'd like to think I'd phone the bike shop to find out why they weren't chasing their £2.5K outstanding but it's rather easy to be morally upstanding 'in theory' rather than in practice.
I don't get the 'well its their fault so its mine' mentality. Guess those folk wouldnt mind someone burgularing them for the plasma tv as they didnt thoroughly check their locks/security arrangements.
🙄 6 bikes shops have closed in 15 years in our area... 3 of them good.. customer service counts for **** all it seem these days. 😯
Me and my family shop local as much as we can... but we are being pushed more to the Internet due to lack of choice and availability. The wife has had to travel 25 miles or more to get shoes for the kids to get correct fitting and quality, 3 or 4 times. 🙁 and we live in 45,000 plus town. We have lived on £18,000ish a year for the last 5 years, in a 2 up 2 down and with three young boys... and supporting our growing business. But we never buy cheap quality because we know it's false economics.
Inflation has been so low for the last 15 years... The price snap back to reality is a shock for everyone! Just Look what people where prepared to pay for parts in the 80'S.... and on much lower income! Better quality products you see... 😀
Chain of supply offers a more stable market.... If everyone went down the road of SSC ... = no more bike shops. Surly everyone is a winner if product is sold on quality .. rather than assumed good quality product by get rich quick flash in the pan outfits??
Trying to cover such a large customer base, generated by your low prices with such a small organisation ... leads to poor quality of service. That's why we have distributors!
It seems the public are still being conned... [b]Throw away products being sold to people that can't afford to throw them away.[/b] I buy right,buy once. If I can't afford it ..I wait till a can.
If this is the new world order ..then we are doomed. 😥
SSC are a more worrying element to the equation... A quality manufacturer should never let their products be sold this way... it's too short term... that's why SSC has had to use his own brand name and sell pads made by Baradine.
6 bikes shops have closed in 15 years in our area
As in all business, I'd see that as a positive if your competitors close. You soak up the extra business. We've scraped by for over a year on the edge but thats life. I dont want our customers to know that or feel that they have to patronise us to keep us going.
Bikeshops are a business at the end of the day. My competitors are offering crazy low rates at the moment to capture a dwindling market with the recession. Customers are still requiring weeks of my work and at the end I might not win the business. Ive also seen alot of my major clients close.
Customers shouldnt be made to feel bad when they too are trying to eek out their wage alittle bit more. the guilt-trip thing of local organised rides from a shop. That must be awful. Imagine turning up for a ride with a part not sourced from that shop?
This argument is circler though.
I don't know this Neil/Fruit guy, but it seems that most people have already decided to vote with their wallets and not buy SSC stuff anymore - so does the public humiliation of him/his business really need to continue?
I think 9 pages is probably enough.
Oh 🙁
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No update from Fruit then?
Ps. Off topic. Was in a bikeshop yesterday and chap told me about the time a member of staff keyed into the card machine '£7.50' instead of £750. They only realised the mistake at audit/or cashing up. Customer had kept quiet and they had to send Solicitors letters etc to this chap.
Maybe they will learn not to be so ****ing stupid next time.
Who dragged this up again? And why am I following suit? This thread needs to be put down...
[i]poppa - Member
Who dragged this up again?[/i]
There is a clue in his post.