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[Closed] Moving Part not under Warranty.

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[#7032448]

Bike has developed a creaky BB so rang Halfords local store and was told that even though its under a year old, it is a moving part so it is not under warranty. Odd as its a bike that moves.


 
Posted : 30/04/2015 4:19 pm
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I think they've used stupid phrasing - usually service items like bearings aren't covered as they will always fail at some point, like brake pads, tyres etc.

I did get a BB out of Halfords once, but I did have to snap it in half to do so.


 
Posted : 30/04/2015 4:21 pm
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Odd as its a bike that moves.

No need to be facetious, just makes you look stupid.

It sounds like they are claiming it's a consumable item, which it is, but the creaking won't be caused by wear, just poor installation or dry threads.


 
Posted : 30/04/2015 4:21 pm
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Unless there's a clear manufacturing defect or the warranty expressly says otherwise bearings are a service item and not covered. Same for brake pads or tyres.


 
Posted : 30/04/2015 4:22 pm
 br
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Life is too short to worry about a £10 part.

http://www.merlincycles.com/mountain-bike-bottom-brackets-44156/


 
Posted : 30/04/2015 4:22 pm