Ordered the 5p socks this afternoon. Once the order was processed charged me £2.99.
Never again. Bunch of cowboys that can't be trusted.
Don’t be a grump, it’s all part of the experience.
Yeah. And they work such short hours you can't contact them. Again, all part of the experience.
£2.99 socks? Count me in.
Is that per sock or pair?
You expected free postage on 5p socks? What planet do you live on?
Were they actually intended to be leg warmers, poorly made and reimagined as socks?
I had to make shims from drinks cans to get them to fit properly.*
* May be a lie.
To add some balance, I ordered three pairs of the 5p socks and was charged 5p a pair plus about £3 postage.
Seems a bargain to me as they're pretty good socks.
Great PSA for cheap socks! Thanks OP.
What planet do you live on?
Not X.
simondbarnes
Member
You expected free postage on 5p socks? What planet do you live on?
Posted 5 minutes ago
No I didn't expect free postage. It was £2.99 a pair plus postage.
Anyway, I consider it to be mis-selling.
Hello Mr Torch
Did the basket show £0.05p when you checked out? There was a limited quantity at 5p, and then it revised to £2.99 when sold through.
It sold through very fast. Probably because I'm a dickhead and chose the wrong sock for the promo as I thought we had about 500prs of large and 200prs of small, but it was the other way round.
Plus we over sold the 5p socks in some cases, and we're sending people who aren't going to get some Coolmax "rainbow bands" socks plus a free pair of KOM socks to say sorry.
If you pass me your sales order number, I'll get your order looked at.
That’s odd. There weren’t any 5p socks when I placed an order last night and I can’t see any 5p socks now either.
WHERE ARE MY FIVE PEE SOCKS DAMNIT
Edit: oh, they’ve been and gone
There will be some more later this evening.
I has some socks once and they developed a hole. My mum fixed them and I later sold them on anyway but still, can't something be done ? 🙁
Mr Torch.
You signed up here today to complain about this?
https://singletrackworld.com/members/torch/forums/
I think “Mr Torch” is a 2nd login.
His main login is “Mr Pitchfork”
No, I didn't sign up today but it's the first time I've posted. Probably the last time as well.
No, I didn’t sign up today but it’s the first time I’ve posted. Probably the last time as well.
OK
Anyhow - what's your sales order number - I'll have a look at that for you and see what I can do.
Send them to me instead, he's impolite & hasn't said thank you.
It's all your fault Brant for not 'stocking' enough socks. Sorry.
https://www.planetx.co.uk/i/q/CLPXSOCOOLKOM/planet-x-coolmax-kom-socks
These are going to be 5p next. Not sure if it's tonight or not as the site went crackers and over sold about 80prs because it's stupid.
Though not as stupid as me for picking the wrong stock line to promote.
Oh and whilst I'm here, there are going to be some daft seat pack + stove + stuff bundles coming up soon.
Thanks Brant.
Yes, the basket did show £0.05.
SO1683813
Thanks
Can you forward your order receipt to me on my work email brant@planetx.co.uk so I can get it refunded and processed right.
Sorry this happened.
OK - these are now https://www.planetx.co.uk/i/q/CLPXSOCOOLKOM/planet-x-coolmax-kom-socks
I've just looked and the socks that were previously 5p appear in my basket at full price now the price has reverted. So it is possible you added at 5p, then when you got to checkout they were full price. But checkout would show that.
Ordered a helmet and 3 pairs of socks.
Love how these threads moaning about Planet-X always turn into increased sales for Planet-X 😆
Nice work Brant 😂👍
No, I didn’t sign up today but it’s the first time I’ve posted. Probably the last time as well
Were these the socks you were after?
https://www.littlep.se/en/socks/socks-with-flounce-ivory-baby-and-child-short.html
A big thank you to the OP, even though he's a total no bed. I've just ordered 3 pairs of socks for £4.14. Even if they are rubbish they have got to be worth that sort of money.
So are there any more threads rubbishing bargains?
In other news...I ordered a load of stuff which arrived before I was expecting and the bastards gave me a free pair of gloves I didn’t ask for. Grrrrr
I ordered 5 pairs of these socks last week at full price, £1.49 I think, they aren't rubbish at all, really good actually. I also ordered a full Monty sl from them for a grand today, I hope that's good too.
When will we get 5p trousers is the question...
Great psa, 3 pair ordered and a carryall as well!
I think "flounce" is my favourite current put down.
Well done brant, Mr PR and customer relations. Top marks. Shame the Internet site let you down.
There's no such thing as bad publicity and all that.
We so far px have been spot on for me and yes thanks to this thread I have just ordered some socks.
I want to buy 5p socks. But it won't let me mix sizes in the basket.
Is that a bug? Or is P&P per size?
In other news…I ordered a load of stuff which arrived before I was expecting and the bastards gave me a free pair of gloves I didn’t ask for. Grrrrr
I think you need to be asking @brant to look into that for you. What shoddy customer service. He'll sort it!
Damn these threads
1 chain
2 sets of tubeless valves
1 cleaning brush
3 pairs of socks
And a helmet for the boy... All for 31 quid🙄
I want to buy 5p socks. But it won’t let me mix sizes in the basket.
Is that a bug? Or is P&P per size?
I’ve just added 1pr of large and 2pr of small to my basket and it works fine.
3pr in total.
Thanks OP.
2 x socks
2 x self sealing inner tubes
4 x co2 cannisters
1 x arm warmers
1 x GT85
for £20. Not bad really.
OP: WTF can you say about your life that you posted this topic. Surely it’s s trolling wind up?? Please?!?
I won't be wasting my 5 pence on socks that are provided in only two different size options for all shoe sizes, thank you very much. I bet they grip too tightly around the ankles as well, leaving horrendous indentations on the skin. Disgusting.
Damn you OP! I've just spent 50 quid on stuff at PlanetX. The site limited my basket to 3 pairs of those rip off 5p socks that the silver tongued Brant linked to. Should I complain in another thread and create even more business for this terrible comapany?
And Brant delivers another masterclass in turning a negative into a positive.
Genius!
Thread title needs a "(Resolved) "
