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[Closed] Moral Question

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[#6686321]

Advertised a phone on Gumtree for £60. Had rarely been used. Accepted an offer of £40. Buyer didn't drive, so dropped it round.

Girl of about 18, with two kids. Partner, same age just in from his labouring job - so he grafts. Girl was buying phone as Xmas present for Mum.

Got a txt tonight (after one day), saying they'd tried a Sim and it didn't work, could she have a refund. The phone used a mini sim - halfway between a normal and the micro used in iPhone. Not that common. Some further texts exchanged ... long story short. Chance of me providing a broken phone <1%, worked just before I removed the SIM. Chance that the new owner horsed in the wrong size and damaged it >80%.

What to do ? £40 means a pub lunch for me and the kids - not that critical. £40 may mean more to them - should I refund and likely have to dump the phone ? Or am I being a mug ?


 
Posted : 05/12/2014 9:43 pm
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Sold as seen on gumtree.

Are you gona mis the £40, Have they been polite, and are you feeling charitable.

If they are being polite and nice,and your not gona miss the £40 i'd probably writre it of as some christmas karma, but by no means do you have to.


 
Posted : 05/12/2014 9:48 pm
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Refund.

Make yourself feel good and cut them some slack just before Christmas.


 
Posted : 05/12/2014 9:49 pm
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Mug I'd say. It's not a question about the value of money, it's about stupidity. I'd have tried a SIM in when you dropped it over. I also wouldn't have tried forcing anything. If I had, I wouldn't then try and blame the seller.

Rereading all the above, none of that was about money. Don't reward stupidity or there's no reason for people to not be.


 
Posted : 05/12/2014 9:50 pm
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Is is the phone actually broken? Or is it user error or that they don't want it due to sim size?


 
Posted : 05/12/2014 9:50 pm
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Was the phone network locked?


 
Posted : 05/12/2014 9:51 pm
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what the first two say and double check it is

1. broken
2. your phone


 
Posted : 05/12/2014 9:57 pm
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^^ this.


 
Posted : 05/12/2014 10:01 pm
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top two and junkyard.


 
Posted : 05/12/2014 10:06 pm
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Refund if they deliver it back to you and it's not been tampered with.


 
Posted : 05/12/2014 10:12 pm
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What Rscott said.


 
Posted : 05/12/2014 10:28 pm
 Olly
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just out so you know, there is no difference between any of the sims. Get busy with a dremel or stanley knife, its only excess plastic.


 
Posted : 05/12/2014 10:33 pm
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If it works a refund is the decent thing to do. If they have broken it, you are a mug to give them their money back.

Would you expect a refund if you bought something and then damaged it?


 
Posted : 05/12/2014 10:40 pm