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How do LBS's m...
 

[Closed] How do LBS's make their money?

 hora
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Why not look into supply direct/held by distributors and run a small web/mail order?

See what slow stock they have/need selling off/clearing out and agree item by item pricing then run on a tight margin?

Would this work?


 
Posted : 23/08/2010 11:31 am
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my love for bikes at the moment is purely for riding them with friends and family - dont need to be filling my time with a second job at the moment

im working out of west africa for a couple months anyway as my last 8 months project work is coming to a head and i wanted/my boss suggested that i experiance what goes on at the business end.


 
Posted : 23/08/2010 11:34 am
 hora
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Not in Nigeria? 😯


 
Posted : 23/08/2010 11:38 am
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equitorial guinea , malabo - its an island off the coast and you might laugh but i actually quite like it here , if it was a little more military and govermentally stable id think about bringing the missus out here for a holiday she would love it and its pretty cheap to boot.

Living next to a 10000 ft live volcano and working down by the sea.

Ive paid to go worse places !


 
Posted : 23/08/2010 11:41 am
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Another reason a shop may not be able to order something in for you is the following situation.

Small value product < £30, supplier has a minimum order value for carriage paid of £250 (and a carriage charge of £6.50), shop needs nothing else from the supplier. especially when you then ask them to price match, there is no profit in this, infact normally a loss.

It's nothing to do with the account being on stop.

I try to be honest with customers in this situation and suggest that this time they buy online, but I'd be happy to help them out next time. I have some customers who appreciate this and will come back next time.


 
Posted : 23/08/2010 11:45 am
 hora
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Hmmm thats a good point on order minimums. Ties up with 'it'll be a couple of weeks'.


 
Posted : 23/08/2010 11:50 am
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and that carriage paid amount depends on time of year as well with certain suppliers too.

summer rate and winter rate.

Some suppliers don't just have a carriage paid threshold, there's actually a minimum order requirement.


 
Posted : 23/08/2010 11:55 am
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I'd love to buy/use my LBS's more often, but find sooner or later they get on my tits.

I'll give you an expample. At the time this was my fave LBS, all my trade was going there. Then I took my bike in for a quick tweak. I was going on a long ride and wanted the gears set up better than I could manage myself (gears were in my blind spot).

So took the bike in, told them what I was after. He then said "anything else wrong with it". I said, "pretty sure everything is ok, but what do you think?".

At that point, he almost lept over the counter, bent the chain off, said it was worn, it wasn't even close to warn. He said it was too short, it wasn't, and the new one he fitted was the same length. He said the casette was worn, the rings were worn........etc

As I said, i was about to do a long ride, and wanted everything spot on so said OK, crack on a fix everything.

The more I look back and think about it, the more I think he took me for a ride. I'll not go back there.

I do virtually everything myself now. Not because I want to, I'd much prefer to pay someone. But because I can't find anywhere that reaches my (perhaps high) required standards of service.


 
Posted : 23/08/2010 12:33 pm
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