Giant XTC 29 Compo...
 

[Closed] Giant XTC 29 Composite,long term views?

Posts: 98
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Hi,
Looking at the above.Has anyone had one for a while? How's it holding up? In terms of condition, finish? I am looking at one of these or an XTC 29 alloy frame and building this up.Bearing in mind this frame will see a bit of winter riding.I still have my doubts with carbon!
Thanx,
Max


 
Posted : 18/01/2013 7:57 pm
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Have a look [url= http://forums.mtbr.com/29er-bikes/damaged-29er-xtc-composite-821040.html ]here[/url] on the mtbr forums


 
Posted : 18/01/2013 8:38 pm
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Oh btw I have a 2011 alloy Giant xtc 29er and it's been holding up fine.

On a side note I also have a Giant Defy Advanced carbon, the non drive side bearing cup became unbonded after just 6 months frm new. I expected a new frame, however Giant U.K said F*** off, and dealer had glued it back in, got it back a few months ago not realy been out on it much since... Expected better ๐Ÿ˜•


 
Posted : 18/01/2013 8:54 pm
Posts: 216
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My alloy xtc29 snapped on the top tube up by the weld to the seat tube. Giant provided a new frame, apparently they are having loads of frame warranty issues across road and mtb range and are clamping down on issuing warranty frames. Seems a bit ar5e about face to me, they should clamp down on shoddy build and let the warranty sort itself.


 
Posted : 18/01/2013 9:08 pm
Posts: 98
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Oh,
Doesn't sound too positive! Yeah saw that thread on the damaged composite.Just wondered if there are any more out there and experiences?
Thanx,
Max


 
Posted : 18/01/2013 9:28 pm
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Yep also got screwed over by Giant.

Warranty is pi55 poor and generally blanket refusal. I ended up going into correspondence and the final sticking point was the change of component from their branded cheap seat post to a Thomson. Due to the change the warranty was invalid and that was their argument for refusal.

Unofficially though they believed the issue to be flex / paint cracking and a cosmetic problem. They have had a few issues in the past with this and they were confident the frame was fine. They agreed to Xray my frame to verify this on the basis I was happy to retain the original frame. They promised to organise this and ring me back but the promise never materialised and I wasted another month or so until I finally gave up.

Crap service from a big company equals I spend my money elsewhere. I did and so did my mates. ๐Ÿ™‚


 
Posted : 18/01/2013 11:15 pm