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Edge 500 issue
 

[Closed] Edge 500 issue

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[#3919356]

Edge 500 charging OK from USB port but won't mount as a USB drive, which means I cant transfer anything.

Anyone any ideas? Have tried two different cables but no joy.

Andy


 
Posted : 27/04/2012 4:15 pm
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Try here.

[url= https://forums.garmin.com/forumdisplay.php?f=219 ]https://forums.garmin.com/forumdisplay.php?f=219[/url]


 
Posted : 27/04/2012 4:37 pm
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Have done. Not helping.

Someone remind me about the Sale of Goods act in case it's goosed? It's a little over two years old and this seems a bit soon to fail...

Andy


 
Posted : 27/04/2012 5:16 pm
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Contact their product support team via the garmin website, I've dealt with them in the past and they've been pretty good. Also tweet them @garminuk it's surprising how airing your problems on twitter gets you a quick response.


 
Posted : 27/04/2012 5:44 pm
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Have contacted the product support team. If I get no joy it'll be a stiff letter to Evans asking for a gesture of goodwill...

Andy


 
Posted : 27/04/2012 6:10 pm
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Now syncing normally. How odd.

Andy


 
Posted : 28/04/2012 10:00 am
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Mine seems very particular as to which cable I use it with.

I've found one that works consistently and have marked it with tape so I know which it is.


 
Posted : 28/04/2012 12:30 pm
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Wouldn't work with any if the cables I had yesterday; first time today. Think it may have been protesting at being left on the bike in the shed on Thu night...

Andy


 
Posted : 28/04/2012 3:44 pm
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some stuff I connect across usb fails to work sometimes..I don't think I have a big enough power supply in my pc to power all the usb ports...the more stuff thats connected the more hassle I have. A navman gps is a particular pain in the arse for this


 
Posted : 28/04/2012 3:53 pm