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[Closed] customer service - mtbbatteries.co.uk

 mega
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[#3653557]

Just a shout to recognise great service

I bought a battery and charger over 2 years ago from Smudge at mtbbatteries.co.uk
My light stopped working properly recently and it looked like it was the battery.

Smudge asked me to post it in so he could take a look.
Within a week he has re-soldered a dodgy connection in the charger (he sells new chargers), tested it and has just sent it back to me without even asking for return postage costs.

When pressed, all he could suggest was that I make a donation to charidee

top man!


 
Posted : 07/02/2012 6:20 pm
Posts: 14707
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god not 'im again, any more posts about his quality service and he gunna need to be sainted, that or Hope will put a hit out on him ๐Ÿ˜ˆ

Mark is a top bloke and has done the same for me in the past.


 
Posted : 07/02/2012 6:23 pm
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+1

Top bloke & I had outstanding service from him recently too ๐Ÿ™‚


 
Posted : 07/02/2012 6:24 pm
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+1

I had an issue with the charger for one of the XMLs & he replaced everything & threw in a spare battery pack to compensate too.


 
Posted : 07/02/2012 6:46 pm