I took a canaan rocker arm up to them to have a broken bearing removed, The lad in the shop filled in a ticket with exactly what i wanted and new bearing sizes etc ...all seemed fine ...
Decided yesterday afternoon to take the 90 mile drive to find out what was going on as i hadnt heard anything from them ,and when i got there they had done a job on the arm , just not the job i asked for !! they had changed 2 bearings in the wrong pivot ,which were already new ones and left the broken ones in the other pivot only 6 inchs away !!!!
spoke to the Muppet in the workshop that did the job and asked why he changed the new bearing and not the broken ones ..... answer was " I didnt see the broken one " .... surely thats what the tickets for ???
They then had the cheek to say "we wont charge you for the extra bearings we fitted" ........ ****ing right you wont...
Finally got the job done, but with paint chips around the bearings that didnt need doing ,...... i really not impressed with the workshop Muppet that did the job ...... Be Warned
Rant over
If you want a job done well, do it yourself! 🙄
Why didn't you just call them rather than do a 90 mile (one way???) drive?
Dibbs - MemberIf you want a job done well, do it yourself! [:roll:]
Or wait and read your replies on here... 🙂
I'll never use them again, they had my frame for 4 months fitting a new bottom bracket sleeve. Phoned up umpteen times to told various things and i wasn't happy with job when it came back.
Funny that. I was going to order a set of bearings from them the other night but not after I saw the postage was £7 - rip off
"Decided yesterday afternoon to take the 90 mile drive to find out what was going on"
yes i always do that as well, much easier than using the phone!
Speshpaul - Member
"Decided yesterday afternoon to take the 90 mile drive to find out what was going on"
yes i always do that as well, much easier than using the phone!
I did phone and email as well to chase it up !!... went up anyway and if it wasnt done i was going to bring it back and take it somewhere else ...
Anyway spesh paul its got **** all with me driving to get it , its about the crap service from the MUPPETS that work there !!
Thought take it too a specialised company and they`ll sort it out properly ? .. how wrong can i be ..
Or wait and read your replies on here...
cheers neil ! ... i know now .
"Anyway spesh paul its got **** all with me driving to get it "
Why mention it then, very poor rant 3/10