If you’re the owner of a 1st Gen Turbo Levo or Kenevo, then you should check out whether your bike is one of the 15% of bikes affected by this voluntary recall.
It’s been discovered that repeated washing (especially jet washing) of these bikes, which have a plus and minus assist control on the side of the bike, can allow water to get in, creating the potential for a ‘thermal event’.
The affected bikes were manufactured between 2017 and 2019. If your bike does not have the control pad on the side, like the ones we rode here, you are not affected by this recall. You can find more information, including how to determine if a battery pack is affected by this recall, on the Specialized.com safety notice page.
If you have an affected battery pack, your Authorized Specialized Retailer will inspect the bike and repair the battery pack at no cost, which involves re-gluing the Control Pad to seal it more effectively.
REASON FOR THIS RECALL
All Specialized bike batteries are designed and tested to meet or exceed industry standards for water resistance. For the small number (estimated less than 15%) of battery packs, if conductive water (e.g., salt or chlorinated) penetrates the seal around the Control Pad, e.g., through repeated pressure-washing, and reaches a specific very small area of the battery pack’s protection circuit board, it can in very rare cases trigger a short-circuit that would bypass the multiple layers of protection built into the battery pack. In sufficiently charged battery packs, this can potentially lead to a thermal runaway event, posing fire and burn hazards.Specialized
HOW TO TELL IF YOUR M1 “TRAIL” BATTERY IS AFFECTED:
Potentially affected battery packs can be identified by a combination of both the part number and manufacture dates listed below, both of which are noted on a label adhered to each battery pack.
The battery pack needs to be removed from the bicycle using a 6mm Allen key in order to read the label. If the label cannot be read or is missing, you should arrange to take your bike into your nearest authorized retailer for checking.Specialized
|AFFECTED MANUFACTURE P/N||AFFECTED MADE DATE|
|B9JE2045F||K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9|
|B9JE2056F||K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9|
|B9JE2065F||K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9|
|B9JE2076F||K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9|
|B9JE2098F||K7 L7 A8 B8 C8 D8 E8 F8 G8 H8 I8 J8 K8 L8 A9 B9 C9|
This was a wildly popular bike, so there will be lots of them out there – but only a small proportion have this potential battery issue. Check it out, get it fixed, and get rolling again. Hopefully you’ll not be one of the few affected (and anyway, you wouldn’t jet wash your bike, would you?).