Members Survey: Help us make your membership better

Members' Feature

by Mark Alker January 31, 2024 26

As a Singletrack subscriber, you have access to Singletrack Rewards – a wide range of bike related discounts that can save you money! This survey is to gather feedback on…

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A message from all of us at Singletrack magazine

For over 20 years Singletrack has been a source of information, news and entertainment for millions of mountain bike enthusiasts and as an important focal point for an amazing community of like minded riders from around the world. But it has also been a provider of jobs and income for dozens of families of our team as well as a source of revenue for hundreds of freelance contributors.

We want to keep going through this uncertain period and create great content to inform and entertain you, but we will need your help to do it. More than anything else we want to have a reciprocal relationship with you and the best way to make that happen is through our memberships. We’d love you to join us as a paid member of the Singletrack community – we promise you a return on your investment through the content we have and will create for you plus the numerous added benefits included with all our membership options.

Mark Alker

Singletrack Owner/Publisher

What Mark doesn’t know about social media isn’t worth knowing and his ability to balance “The Stack” is bested only by his agility on a snowboard. Graphs are what gets his engine revving, at least they would if his car wasn’t electric, and data is what you’ll find him poring over in the office. Mark enjoys good whisky, sci-fi and the latest Apple gadget, he is also the best boss in the world (Yes, he is paying me to write this).

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This topic has 26 replies, 20 voices, and was last updated 2 months ago by MrOvershoot.

Viewing 26 posts - 1 through 26 (of 26 total)

Members Survey: Help us make your membership better
tjagain
Full Member

I filled in the survey. I am sure I will be an outlier but you might as well have my answers 🙂

Posted 3 months ago

Rubber_Buccaneer
Full Member

I will fill the survey in a mo. Tried to use the 10% Halfords one today but it didn’t work at the till. I used it once before successfully but not today.

Posted 3 months ago

wheelsonfire1
Full Member

I’ve done it too, bit confused as I got on some sort of Microsoft page? Shut it down!

Posted 3 months ago

ceept
Full Member

Done. I haven’t looked at the rewards for ages. The validation email thing still stops me even looking at them most of the time.

Waiting 5 minutes for the code to arrive really doesn’t work as a form of MFA.

Posted 3 months ago

scotroutes
Full Member

I’d do the survey if I could spot the link to it.

Posted 3 months ago

Rubber_Buccaneer
Full Member

Is there a specsavers discount for scotroutes? 😀

Posted 3 months ago

weeksy
Full Member

Never used them, never looked at them. Done the survey though

Posted 3 months ago

clubby
Full Member

I saved £60 on an already discounted Exposure light through this, so it’s well worth checking before you buy. I take it Singletrack get a crumb as well to help keep the lights on.

Posted 3 months ago

ThePinkster
Full Member

Not done the survey yet (just about to) but can I check that those dates fir the start of the new offers are in American not ‘the rest of the world’ format?

Might be interested in the Bike offer but not if I need to wait another month.

Posted 3 months ago

jimmy748
Full Member

I’m only a member for the forum, although aware of the rewards I’ve never used any.

Posted 3 months ago

bikesandboots
Full Member

Still waiting for a Cotswold code, there was one when the discounts were organised in-house.

Posted 3 months ago

Mark
Full Member

. I take it Singletrack get a crumb as well to help keep the lights on.

Actually we don’t. In fact we buy this service so you can get the benefits.

Posted 3 months ago

Ambrose
Full Member

I’ve certainly looked at the rewards but can’t remember if I have used them TBH. The validation email thing is a bit of a pain and does stop me dipping in to browse the potential bargains TBH.

I’ll have a go at the survey in a bit.

Posted 3 months ago

prettygreenparrot
Full Member

Completed.

Was going to check out the list of discounts again. But then remembered it’s car insurance month this month. That doesn’t leave much ‘excess’ for fripperies.

Posted 2 months ago

hooli
Full Member

The validation email thing is a bit of a pain and does stop me dipping in to browse the potential bargains TBH

Agreed, I gave up waiting for the code that didn’t arrive a while back. I’ve completed the survey.

Posted 2 months ago

Mark
Full Member

@hooli I’ve been able to double check that your email is in the system so you should have received a confirmation email. Have you checked your spam folder?

Posted 2 months ago

hooli
Full Member

Thanks @Mark, yes I did check SPAM at the time. It wasn’t that I wanted anything in particular or I would have chased it up, it was more idle browsing for something I probably didn’t need.

Posted 2 months ago

garage-dweller
Full Member

Done the survey although I’m not sure as a so far not used the rewards user how helpful it will be. I will be now. Wish I’d known about the Garmin one 🫤

Posted 2 months ago

scotroutes
Full Member

Is there a specsavers discount for scotroutes?

FWIW I found out why I couldn’t see the link, but I’m not allowed to tell.

Anyroadup – survey completed.

Posted 2 months ago

Rubber_Buccaneer
Full Member

FWIW I found out why I couldn’t see the kink, but I’m not allowed to tell

Survey not open to secret mods? I won’t say anything 😉

Posted 2 months ago

snotrag
Full Member

Got an absolutely smashing deal on Garmin last week – much lower than any price I’ve seen anywhere, even during sale periods.

Thanks STW.

Survey completed.

Posted 2 months ago

gazzab1955
Full Member

Did the survey and saved it, but then got a Microsoft pop up asking me to sign in, so not sure if it was submitted or not?

A word of caution STW ………. if it’s not clear if the survey was submitted (it wasn’t) and I get pop up windows asking me to sign in elsewhere I won’t bother with any future surveys!

Posted 2 months ago

dthom3uk
Full Member

I’m another one who never gets the code emailed.

Posted 2 months ago

Mark
Full Member

@gazzab1955 the survey has been created and hosted by the EZ Rewards peeps so there’s not much we can do about the actual survey itself I’m afraid. Sorry about that.

@dthom3uk The guys at EZ Rewards are keen to hear from anyone who has trouble getting the code. On our Discount page we have the following help for anyone having trouble…

Need Help?
Sometimes links and codes may not work – there’s literally thousands to keep updated and occasionally something may not work as it should. If that happens to you, please email the rewards people on support@myezrewards.com and tell them: your email address, the issue and that you are a Singletrack member.

If you are having trouble accessing the discounts site, firstly make sure you are using the same email address that you use for you Singletrack World account. Then check your spam folder. If you are still having issues simply email support@myezrewards.com and tell them: your email address, and that you are a Singletrack member. They will quickly send you your own unique URL.

Getting to the supermarket discounts is not straight forward. Once logged in here is how to find them: Click on Lifestyle rewards / shop / UK gift cards / Retail.

Posted 2 months ago

andytri
Full Member

Survey duly completed, however similar experience to the above “Microsoft pop up asking me to sign in, so not sure if it was submitted or not”

It was a little ambiguous honestly. No codes received as yet …

Posted 2 months ago

MrOvershoot
Full Member

As a life member the survey questions are a bit odd?

Posted 2 months ago

Viewing 26 posts - 1 through 26 (of 26 total)

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