bought a pair of forks the weekend when i got home i realized that part of the maxle was missing. i popped in the shop the following day to let them know and they said that they would try and find it or order one in. They told me today that the missing part is to expensive to replace and that they want me to meet them half way on the cost? (because the forks were a sale item) what would you do

get my money back

Tell them to get you the part FOC or give you a full refund.

Which shop?

look at the final price – if you don’t like it, money back

Sale item or not fit for purpose? Not-refund if they aint going to get the part to complete the fork.

not going to name and shame yet going to see what they come up with

Was it sold as seen, or was there any mention of the missing bit?
If not, money back.

Perth city cycles swiss?

there was no mention of a missing part else i proberly wouldnt of bought them

give them the fork back, get your money back and find a decent bike shop…

If it was a good deal, tell them to get it sorted, stand your ground until they either cave or offer a refund. No point in demanding a refund if it then costs you another £50 to get the forks you want, though the principle of the matter may be a consideration.