councilof10 – Member
Sorry to hijack, but I’m on Sky standard broadband but it’s horrifically slow. I can change to BT fibre for much cheapness, what’s the best process to get Sky to make an offer I can’t refuse?
(Sky have previously refused to offer fibre to my house for some reason…)
Phone them (or start with their online advisor) and ask if you are currently in contract as you are thinking of leaving for a better deal elsewhere. That usually is enough to get the ball rolling. Then its up to how generous they are feeling / how much you haggle / call their bluff (sometimes they just go ahead and let you cancel).
FWIW I have previously got money off a TV package whilst still leaving broadband open to change (I was wavering at the time on BB but wanted to retain the TV). May be a thought for you to get the best of both worlds and a discount on the TV.
Also be sure on what your actual BB options are, IIRC Sky use the BT lines, so it may be that they can’t do it as BT cannot support in your area. Virgin run different lines (I think).