Email from “denied.orders@gmail.com on behalf of Charlie Tennick” this afternoon stating that “unfortunately due to a content error i have had to cancel the order you have placed for the LUU lights. these lights were incorrectly advertised at £9.99. and we simply cannot send these to you at this price.”
When replied to about the fact that they actually took the payment not just “awaiting acceptance” so by rights are obligated to complete the order “Charlie” again said “we don’t have these lights. as some orders went through before we had noticed the error. we cannot send you something we do not have. there is no need to start quoting laws to us. we know our rights. one of which is the right to refuse custom.”
Love their punctuation and use of capitals…
There’s no way I want anything else I ordered – it was lenses and a mount for the sodding light, so they can stuff it and I certainly won’t be using them again.