• This topic has 41 replies, 29 voices, and was last updated 9 years ago by DanW.
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  • Oh, Tredz…
  • Jamie
    Free Member

    Don’t ever change 😐

    We are sorry to say that there has been a small delay with your order.

    We are expecting your items from our suppliers in the next couple of days and hope to despatch to you as soon as possible.

    This should arrive with you next week.

    We hope this is OK. Again, we’re sorry for any inconvenience this might cause.

    With best regards,
    Tredz Team

    u02sgb
    Free Member

    They seem to realise things aren’t available from their suppliers when you order as well…

    bikeneil
    Free Member

    Don’t ever change 

    Well why order from them?

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    Jamie
    Free Member

    Well why order from them?

    I thought, given it’s been a year since I used them last, they had changed 😥

    sandwicheater
    Full Member

    I’ve ordered a few times and each time get the ‘out of stock’ email only to have the item turn up after a couple of days.

    I don’t think i’d order anything from them that i needed in a hurry.

    spawnofyorkshire
    Full Member

    I’m glad this thread popped up. I was just about to order a load of stuff and it reminded me that i’ve never had a good experience buying from them yet

    tomhoward
    Full Member

    Fool me once, shame on you.
    Fool me twice, shame on me.

    hooli
    Full Member

    I had the same last week, from speaking to them it seems the “in stock” status on their website does not mean in stock, it just means they can get is on a fast turnaround from their supplier – IF the supplier have stock.

    I cancelled my order and wont be ordering from them again

    Jamie
    Free Member

    To be fair to them, they did reply to my order cancellation request very promptly.

    Fool me once, shame on you.
    Fool me twice, shame on me.

    I’d like to buy the rights to that pithy statement.

    You take PPGift?

    tomhoward
    Full Member

    Certainly. Now you’ve had an incling, how about I send you even more for a small fee?

    idave@trainingplansndiets.com

    Say £100?

    scotroutes
    Full Member

    They are by no means alone in doing this.

    FWIW, there’s an issue with google shopping in that they won’t list stuff that’s not in stock. Claiming you have it (even although you don’t) is a way around this.

    hooli
    Full Member

    They are by no means alone in doing this.
    FWIW, there’s an issue with google shopping in that they won’t list stuff that’s not in stock. Claiming you have it (even although you don’t) is a way around this

    Fair enough, I still think it is dishonest.

    scotroutes
    Full Member

    Fair enough, I still think it is dishonest.
    [/quote]I agree

    boblo
    Free Member

    Fool me once, shame on you.
    Fool me twice, shame on me.

    Think I prefer George Bush’s version….

    rondo101
    Free Member

    I had the same last week, from speaking to them it seems the “in stock” status on their website does not mean in stock, it just means they can get is on a fast turnaround from their supplier – IF the supplier have stock.

    That’s the case for lots of online bike shops though isn’t it? I know for a fact that Hope have run out of 650b Flow Ex rims & can’t provide any pre-built “Hoops” until the beginning of next month at the earliest. Yet searching online shows plenty of places alleging to have them “in stock”. A phone call to each place I’ve found has shown that they certainly aren’t.

    Alex
    Full Member

    I ordered a set of Zee brakes in February. First one arrived four days later, second one had a provisional dispatch date of May 30th 😉 I’ve bought quite a lot of stuff from Tredz – it either turns up quickly or gets cancelled.

    Moonglu
    Free Member

    rondo101, they’re not pre-built “Hoops” but we do have Flow Ex 650b rims in stock ready to make them into “Hoops” with a full choice of hub colours.

    http://www.moonglu.com/products/handbuilt-hope-pro-2-evo-wheels

    RicB
    Full Member

    What frustrated me is the fact they took my money straight away knowing stuff wasn’t in stock, and gave completely unachievable delivery times on eBay. Which I think is against eBay ToS…

    devash
    Free Member

    I gave up on them after the first order when a warranty issue on a rear hub took over 3 months to resolve.

    phiiiiil
    Full Member

    I got a new Monarch RC3 shock last year; I was on my fourth shop who took the money before I found somewhere who would actually sell me one…

    surroundedbyhills
    Free Member

    Erm Jamie… I thought you didn’t have a bike?

    otherwise

    Jamie – Freeloader! But we still like him

    Jamie
    Free Member

    Erm Jamie… I thought you didn’t have a bike?

    I didn’t yesterday. Luckily, one turned up today, so I can rub yer face in your inaccurate comment. Ha!

    😛

    Tracey
    Full Member

    Only used them once. Never again

    Houns
    Full Member

    You know when you do a search of the forum to find a thread to show the OP up Jamie?

    http://singletrackworld.com/forum/topic/the-cruelist-of-emails

    😛

    Jamie
    Free Member

    Not sure how that shows me up.

    …unless you mean shows me up to be awesome?

    In which case, I agree.

    rondo101
    Free Member

    rondo101, they’re not pre-built “Hoops” but we do have Flow Ex 650b rims in stock ready to make them into “Hoops” with a full choice of hub colours.

    Alpine trip saver! Ordered.

    Jamie
    Free Member

    When will I learn 🙁

    Ordered some Spesh gloves Monday morning.

    Phone call Today to say they haven’t got the 2014 Spesh Elements I was after, would I like to swap them for the 2015 versions.

    Same price, so what the hey….only issue is they don’t have the 2015 versions either, and they will have to get them from Spesh at the end of the week. Also, the other gloves in my order are not available from them either, and will have to come from supplier.

    Grrr!

    Stoner
    Free Member

    you div.

    scandal42
    Free Member

    Fool me a third time……..

    Junkyard
    Free Member

    Is this where Wenger buys his defenders?

    #GLasshouses

    bigperm
    Free Member

    Ordered some shorts early last week I called On Monday to find out where they were as del was taking ages. Was told the order had reached them but not been processed promised shorts would be sent out 1st class yesterday. Phone call this morning the shorts are out of stock and been discontinued have been offered a substitute will see what happens next fingers crossed they turn up.!!

    medoramas
    Free Member

    Is Treadz the same thing as Wheelies? Their websites look identical…

    jairaj
    Full Member

    Didn’t realise Tredz had a bad rep. I ordered something on Thursday and it turned up fine on Monday. I should have bought a lottery ticket at the same time!

    toby1
    Full Member

    … and there you are on the LBS dilemma thread advocating buying the bike online. Not only have you not learnt, but you are encouraging others to follow your path 😉

    CaptainFlashheart
    Free Member

    Which ones are you after, Jamie? My LBS has a healthy stock of pretty much all of the ’15 Elements available. 😉

    Jamie
    Free Member

    you div.

    Yup.

    but you are encouraging others to follow your path

    If I’m going down, then I’m taking you lot with me.

    Is Treadz the same thing as Wheelies? Their websites look identical…

    Yes.

    Which ones are you after, Jamie? My LBS has a healthy stock of pretty much all of the ’15 Elements available.

    If my LBS had any in stock, I would have bought from them.

    Fool me a third time……..

    I’m going for the record.

    Didn’t realise Tredz had a bad rep.

    Not so much a bad rep, just a bit annoying. Anyone, order cancelled and new order placed with Evans.

    So back here Friday for another moan? 😀

    stevied
    Free Member

    I’m going for the record.

    eskay
    Full Member

    Had the same. Ordered some raceblades yesterday lunchtime, had a call last night to say they could not supply them. offered me an alternative which I declined.

    I then placed an order on Wheelies…….bugger!!!

    medoramas
    Free Member

    I bought a bike with Wheelies last year. It was a first half of October. All “in stock”, order placed with no errors, estimated delivery “2-5” working days. After a week I rang them up to see where is my bike…

    “They are not in stock yet. We should have them in at the beginning of December”

    Now, where is that Sylvester Stalone’s facepalm?

    Jamie
    Free Member

    It wouldn’t be so bad if Tredz just did what Leisurelakes does, then the customer could make an informed decision.

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