Got really wound up about something today, I’m sure you won’t hesitate to tell me if I’m wrong.
Last year I bought AA cover for about a hundred quid. A couple of weeks ago the renewal came in at a whopping £138 just for breakdown and recovery. So I went shopping around online and found that I can get similar cover from more highly rated companies for about half that price. Also it’s me that’s covered, in any vehicle not just my own, like the AA used to do.
So I decided to let it lapse then buy something else.
Today I went to get some weekend pocket money from my debit account and realised I was a bit light. The AA have gone and took the money from my account. All £138 of it.
Now tell me if I’m being naive;
Was I wrong to assume that I would have to call them up and agree to their renewal price and arrange to stay with them? And that if I didn’t my cover would simply expire?
Is it now standard practice for companies to just lift the money out of your account without your express permission?
Am I within my rights to call them tomorrow, give them an earful and get my money back?
It stinks to me. Not a fan of this practice at all. I was a bit, er, excited when I realised.