Hi all
At work we use an enterprise version of O365.
In Outlook, I have a colleague with her standard email (firstname-lastname@organisation) who has asked the ICT team for an additional mailbox to manage emails for a big project (xxx-project@organisation)
She has the two mailboxes visible in her Outlook window, but has today asked me (I am loosely associated with ICT) if the settings can be different for each mailbox. For example – set the project one to send read receipts but not her primary.
Her other issue is that when she replies from the project mailbox, it automatically puts her response in the sent items folder of her primary – meaning a lot of manual moving of emails.
We have only just moved to 365, so in fairness to the ICT guys they are having to learn of lot of stuff…any fixes out there for this type of issue?
One thought was to set up the project name as a new user on our Active Directory – but there will be a licensing implication with this.
Thanks for any help