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  • Excellent customer service alert!
  • steve_b77
    Free Member

    Can’t get much better customer service than what I’ve just experienced from Endura Clothing. The waterproof seam tapes on my 3 1/2 yr old Flyte jacket started coming off, I dropped them an email and they said to post it to them with a look to repairing it.
    8 days later a brand new one turned up in the post.

    takisawa2
    Full Member

    Good stuff.

    Do you know if they do actual repairs…?
    (Chargeable obviously).
    I practically tore my Humvees in half along the crotch seem in a spill.

    steve_b77
    Free Member

    They said they’d look to repair it, maybe worth dropping customer services a line

    wysiwyg
    Free Member

    do a google search on endura repairs and a phone number pops up you have to call.

    my humvees have ripped along the crotch too so keep me updated

    zelak999
    Free Member

    They do carry out repairs for a reasonable price too.
    I sent my MT500 jacket back after a crash ripped my sleeve and I think they were going to charge me £16 plus postage for the repair.
    I also asked them to look at a dodgy zip too and amazingly they replaced the jacket!
    Not bad since it was nearly 2 years old.

    Frankers
    Free Member

    Glad you’ve had good service, when I’ve contacted them with problems they’ve not been so interested and asked me to return the to where i bought them from.

Viewing 6 posts - 1 through 6 (of 6 total)

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