Fadda, theres only 4-5 credit providers in the market and all follow the same practice, Barclays and Hitachi are the larger of the retail lenders (after Blackhorse’s demise).
The motor industry has its own providers, often associated with the manufactures themselves and their business model is geared more towards getting units shifted than turning profit (hence the prevalence of 0% or similar low APR rates)
All lending to the retailer is done on a table, which varies based on the term of the loan, and the APR rate applied. 0% ALWAYS cost the retailer, as their is no earnings to the lender direct.
As part of a larger national account I’d say our rates were fairly typical, with the 0%’s as above. The deferred payment options (i.e. 0% for xxx months then xx% if its not fully paid) still incurred a surcharge unless over 36 months or longer.
They are the most horrific of policies for the consumer as well, as typically if you have ANY balance outstanding at the end of the grace period, then the APR charge is applied to the total amount borrowed (not the balance outstanding), often at a much higher comparable APR rate than similar policies. Your right in that very few people pay off the full about and then get smashed with months of interest being added on.
The commission policies we had started at 12.9% over 24 months, so if your using similar terms you’ll have a harder fight to get discount for cash (to the contrary the retailer will push finance as an option to avoid credit / debit card fees).
What is also worth arguing though is the retailer has a 14 day period before they can apply for the funds from the lender, during which time the customer can cancel the finance agreement without having to give any reason.
The retailer then has the job of chasing payment from the client or trying to get the goods back, which is proving a huge ball ache for some industries.