Right, we've been with Virgin for three years. Phone and TV have been perfect. broadband not so much. Now we've had engineers round regularly, router replaced, disgnostics etc etc. Formal complaints the works. The last engineer reckons we're on an overloaded server and that's why we always get kicked off at busy times but he thinks it'll probably be a while before it gets sorted.
We're moving house in a few weeks and to move Virgin would mean a new 18 month contract which means we couldn't ditch them unless we buy the contract out.
So alternatives? BT and sky haven't got fibre in our new street but we are less than a mile from the exchange so I assume broadband would be quite good. How do people get telly delivered when they use sky or BT? Satellite for the former I guess.
So, what do non-fibre, non-virgin people use and how good is it? For refeeence, we pay 60 quid a month right now for 30Mb, Large TV package (about 150 channels) and XL phone package (unlimited call, any time)